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http://www.beckett.com/news/beckett-grading-changes-turnaround-time-guarantee-policy/
"After much discussion, we decided to make a change to one of the things Beckett Grading has always been known for. Starting in 2017, we will continue to guarantee turnaround times on 2- and 5-day submissions. Those aren’t changing. However, we are eliminating the guaranteed turnaround times on 10-, 20- and 45-day service levels.
But that doesn’t mean there are big delays in getting your grading done. In fact, we’re hoping the change is barely noticeable. Let me explain the change, why we decided to make it and exactly what we will offer on the service you select.
Our main aim with this shift is to give your cards the time and care they deserve. We stand by our guarantee. But to make those guaranteed turnaround times, it meant some long days to get it done. When you look at cards for long periods of time or work in production, it’s draining. In this industry, that can increase the odds of something going wrong. That’s the last thing anybody wants, especially the Beckett Grading team.
We want to ensure your cards that are graded and encased are given the time and quality you expect and we demand of ourselves.
We know there are times you need your cards by a specific date or time. Maybe you’re at a show. Maybe they’re for a gift. Perhaps you simply don’t want to wait for your prized possessions. So what we’re doing is adding a five-day window to the 10-, 20- and 45-day levels of service.
This means our current 10-day guarantee becomes a 10-15 day guarantee service. The current 20-day guarantee becomes a 20-25-day service. The 45-day guarantee becomes a 45-50-day turnaround. In most instances, we don’t think this should make a huge difference for most situations. And just because we’re opening up a bit of a window doesn’t mean we won’t do our best to get you your cards back even faster.
Again, the 2- and 5-day service levels see no change."
"After much discussion, we decided to make a change to one of the things Beckett Grading has always been known for. Starting in 2017, we will continue to guarantee turnaround times on 2- and 5-day submissions. Those aren’t changing. However, we are eliminating the guaranteed turnaround times on 10-, 20- and 45-day service levels.
But that doesn’t mean there are big delays in getting your grading done. In fact, we’re hoping the change is barely noticeable. Let me explain the change, why we decided to make it and exactly what we will offer on the service you select.
Our main aim with this shift is to give your cards the time and care they deserve. We stand by our guarantee. But to make those guaranteed turnaround times, it meant some long days to get it done. When you look at cards for long periods of time or work in production, it’s draining. In this industry, that can increase the odds of something going wrong. That’s the last thing anybody wants, especially the Beckett Grading team.
We want to ensure your cards that are graded and encased are given the time and quality you expect and we demand of ourselves.
We know there are times you need your cards by a specific date or time. Maybe you’re at a show. Maybe they’re for a gift. Perhaps you simply don’t want to wait for your prized possessions. So what we’re doing is adding a five-day window to the 10-, 20- and 45-day levels of service.
This means our current 10-day guarantee becomes a 10-15 day guarantee service. The current 20-day guarantee becomes a 20-25-day service. The 45-day guarantee becomes a 45-50-day turnaround. In most instances, we don’t think this should make a huge difference for most situations. And just because we’re opening up a bit of a window doesn’t mean we won’t do our best to get you your cards back even faster.
Again, the 2- and 5-day service levels see no change."