- Thread starter
- #1
goobmcnasty
Active member
- Apr 4, 2014
- 1,583
- 13
Long story long.
3 months ago I submitted about 37 items to be authenticated at a Santa Ana on-site thing. 5 of those were supposed to come with letters. I was told they would be mailed. They never were. For 2 months, I tried emailing, calling, sending messenger pigeons. Nobody even responded. So I filed for a $175 chargeback with my credit card company - to cover those 5 letters. It's weird how THAT got a response.
I was told they never took any pictures of the items and I should bring them back to their next on-site authenticating thing. (2 hour drive, 6 hour wait, 2 hour drive). So I did. And I waited for the letters. A month later, still nothing. I contact them again and was told because of the chargeback, my account is frozen, and EVERY item from the $800 order is going to be voided and the authentication cancelled.
It's got me feeling feelings I don't like feeling. I'd like a resolution.
Does anyone know anyone at PSA who has at least half a brain and cares slightly about customer service? I'm so tired of dealing with toostupidandidontgivafucck people.
3 months ago I submitted about 37 items to be authenticated at a Santa Ana on-site thing. 5 of those were supposed to come with letters. I was told they would be mailed. They never were. For 2 months, I tried emailing, calling, sending messenger pigeons. Nobody even responded. So I filed for a $175 chargeback with my credit card company - to cover those 5 letters. It's weird how THAT got a response.
I was told they never took any pictures of the items and I should bring them back to their next on-site authenticating thing. (2 hour drive, 6 hour wait, 2 hour drive). So I did. And I waited for the letters. A month later, still nothing. I contact them again and was told because of the chargeback, my account is frozen, and EVERY item from the $800 order is going to be voided and the authentication cancelled.
It's got me feeling feelings I don't like feeling. I'd like a resolution.
Does anyone know anyone at PSA who has at least half a brain and cares slightly about customer service? I'm so tired of dealing with toostupidandidontgivafucck people.
