Anyone had this problem on Ebay?

Calripkenjrcollector said:

You have to let us know who this buyer is. Even if I don't sell on a regular basis, this scammer might be selling and I don't want to buy anything from a scammer.

Click to expand...

cstmleather said:

I think you need a 30 day return policy to get the now 10% off final value fees. I lowered it to 7 or 14 days for cards so it doesn't apply, market can change quickly and 30 days is too long. Even if you put down that you don't accept returns they can still open a dispute if they claim it's damaged or not what they ordered.

Click to expand...

death2redemptions said:

Since you include the option to accept returns it's pretty much a requirement to do so if someone asks for one, regardless the situation.

I've run across similar problems recently with a buyer telling me the card wasn't mint so he wanted a return. I list my cards as NrMt to Mint Condition (if there is a specific flaw I will mention it) so even if it wasn't Mint it would still fit my description. Despite this I accepted the return because if I had said no he would just open a case mentioning card not as described, e-bay would side with him (e-bay always sides with the buyer) and I'd be forced to issue a refund.

A couple weeks ago a buyer told me the SERIAL #d Jack Lamb refractor auto I sold him was damaged and he sent some blurry pictures of the corners where it was scratched up. I could have sworn it was in great condition before I sent it out but I knew that I had to refund him regardless. Once I got the card back I decided to inspect it before issuing the refund and turns out it wasn't even the same one I sold him, the frigging serial # was different! Of course I open a dispute and send e-bay both pictures of the card I sold him and the one I actually got back, including the serial # on the back. Less than 12 hours later I receive this response from e-bay:

We reviewed this case and decided to issue the buyer a full refund.
We understand that you received your item in a different condition than when you shipped it, but unfortunately we couldn't determine that this was caused by the buyer, or that this was something in the buyer's control.
A refund of US $62.70 was issued on Jul 6, 2017 to the buyer. The refund includes the purchase price plus original shipping.

WTF? You kidding me? So now I know e-bay will always side with the buyer and if you include the option to accept returns, you best bet if someone requests one, you are going to have to give one.

Click to expand...

lisu said:

This is why i only sell graded cards on ebay now and everything else on comc.


Sent from my iPad using Tapatalk

Click to expand...