Ebay buyer idiocy

lisu · Sep 2, 2015

I haven't posted one of these in a while, but for your entertainment value:

from the buyer - Got the card and the slab case was busted and cracked! Please Lmk what you plan on doing

my response - please send the card back to (my address) and I will refund you in full upon receipt.

his response - Im not sending back until I'm refunded, or you can do a paypal refund so I can keep the card

my response - i'm sorry, but it doesn't work that way, please go into your ebay and request a return, and you can print a label to return the card.

Keep in mind - I double-bag all my slabs, so while it's feasible the slab got cracked due to USPS's shoddy handling - this is the first time I've had one crack in transit in a long time.

hive17 · Sep 2, 2015

You're NOT sorry it doesn't work that way

You're sorry his parents met at a family reunion...

Classic.

lisu · Sep 2, 2015

hive17 said:
You're NOT sorry it doesn't work that way

You're sorry his parents met at a family reunion...

Classic.

haha - and I'm sorry they raised him to try to rip people off.

Keyser Soze · Sep 2, 2015

I wish his parents had followed your lead in regards to the double-bagging

Enfuego79 · Sep 2, 2015

Too funny.

jcmint · Sep 2, 2015

Lisu post the username please

BigAppleJak · Sep 2, 2015

As a verteran seller I always try to give people, especially stupid ones, the benefit of the doubt.

You handled it well in attempting to educate the buyer.

Good luck with the headache.

AnthonyCorona · Sep 2, 2015

Keyser Soze said:
I wish his parents had followed your lead in regards to the double-bagging

Omg u nearly just caused my death via laughing while eating a sandwich.

lisu · Sep 2, 2015

His last response -

Like I said, let's do a partial refund and I can keep the card and just have someone submit it for a re slab or something. Let me know what you can send me.

My response - please send a pic of the damage.

I just feel like he's trying to scam me.

Keyser Soze · Sep 2, 2015

lisu said:
His last response -

Like I said, let's do a partial refund and I can keep the card and just have someone submit it for a re slab or something. Let me know what you can send me.

My response - please send a pic of the damage.

I just feel like he's trying to scam me.

He is. Please don't embolden him by allowing him to get away with it.

AnthonyCorona · Sep 2, 2015

lisu said:
His last response -

Like I said, let's do a partial refund and I can keep the card and just have someone submit it for a re slab or something. Let me know what you can send me.

My response - please send a pic of the damage.

I just feel like he's trying to scam me.

Yeah def sounds like a scam.

AnthonyCorona · Sep 3, 2015

Any update?

smapdi · Sep 4, 2015

Partial refunds are the land of scammers.

brian26 · Sep 5, 2015

This guy is a bully and a scammer. Don't budge.

predatorkj · Sep 5, 2015

Uhm...you only double bag the slab? You don't wrap it in bubble wrap or something? The guy sounds kinda shady but if you think two graded card sleeves are going to do the trick, I can tell you from personal and costly experience it won't.

Brewer Andy · Sep 5, 2015

I believe she means double bubble

predatorkj · Sep 6, 2015

Brewer Andy said:
I believe she means double bubble

She may have. I realize my response sounded rude and for that I do apologize.

I'm kinda ticked off because I have been having a rash of sellers sending me cards that are not properly protected. Cracked slabs, cracked snap cases that break and tear the card all up, you name it. Bad thing is it's happening to cards I can't exactly just hop on eBay and repurchase. Even if I got my money back, who knows when another pops up.

bmp1971 · Sep 6, 2015

In my latest sub to BGS I got a slab back cracked on the back.

Does anyone know if they pay postage to send it back to them for re-slabbing? Never had this problem before.

bmp1971 · Sep 6, 2015

jeffv96masters said:
Customers need to return on their own dime but BGS will fix and mail back free.

I usually advise BGS of the damages and inform them which job ID # its from. I generally just mail them back with my next submission so as not to incur extra shipping charges to BGS.

Jeff

Sounds wise. Thank you.

Is there a time limit for returning the cracked item?

lisu · Sep 7, 2015

predatorkj said:
Uhm...you only double bag the slab? You don't wrap it in bubble wrap or something? The guy sounds kinda shady but if you think two graded card sleeves are going to do the trick, I can tell you from personal and costly experience it won't.

I put the slab into a 000 padded envelope, and then that envelope into a 00 padded envelope. That generally does the trick, since this is the only cracked slab that I've had in over 2 years, since I've changed to this method.

Update on the transaction - I asked for a picture of the damage, and the buyer sent it, so I refunded him $10 to get it re-slabbed.

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