- Thread starter
- #1
olerud363
Active member
How do you score a seller's DSR's?
For example, what constitutes 5/5 communication versus 3/5? If the seller completes ebay's checkout, marks the item as shipped, then leaves feedback is that enough to get 5/5? It's all they're required to do after all. What about if the seller sends additional "Thank you for your business" messages, postal tracking messages, etc?
In terms of speed of shipping, I go by the postmark and not how long the item actually takes to arrive. If it's postmarked within a couple of business days of my payment, I give the seller a 5/5.
What got me thinking of the DSR question is a card I received today. The auction ended at night and I sent payment the next morning, January 20. Two weeks go by and I get no communication other than the usual "you've sent a payment" messages from PayPal and ebay. The card was never marked as "shipped".
What guidelines do others have regarding how they score seller DSR's?
- Rodrick
For example, what constitutes 5/5 communication versus 3/5? If the seller completes ebay's checkout, marks the item as shipped, then leaves feedback is that enough to get 5/5? It's all they're required to do after all. What about if the seller sends additional "Thank you for your business" messages, postal tracking messages, etc?
In terms of speed of shipping, I go by the postmark and not how long the item actually takes to arrive. If it's postmarked within a couple of business days of my payment, I give the seller a 5/5.
What got me thinking of the DSR question is a card I received today. The auction ended at night and I sent payment the next morning, January 20. Two weeks go by and I get no communication other than the usual "you've sent a payment" messages from PayPal and ebay. The card was never marked as "shipped".
What guidelines do others have regarding how they score seller DSR's?
- Rodrick