Erich
Active member
You never buy a Topps product again. If everybody who was burned by them did this they would be forced to change their ways if they did not out of business first.
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^That does bite. You knew it was a lose lose. Sorry man, it really does suck. I would tell you to try and move on and keep moving - only because you probably won't get anywhere with Topps and it'll eat your alive reliving this nightmare.
Although I think it's all hearsay whether you'd of got anything better in your case or color or refractors, etc. - I do agree with you around timing hurting you and working against you when it comes to value, etc. For that, I wish Topps would of sent you SOMETHING to make you smile.
#THANKSTOPPS
No idea... at the end of the day odds are stated odds and we've all "missed the odds"Are the odds of getting a Refractor Autograph 15x harder than pulling a base autograph? If not...
a nice replacement would of put this topic and thread to bed but they didn't, so we're still here discussing :lol:
Ding* Ding* Ding* Ding* Ding*No, a nice replacement would have given some dishonest people more reason to attempt to run a replacement scam on Topps, that's why he got crap bare minimum replacements. It sucks but that's what happens. Topps has absolutely no way of knowing that Johnny Jackrod and Billy Bob Buttlick pulled all of the autos they should have and are trying to rip them off, but Greg Goodguy really was totally ripped off in his case and should get some decent replacements. If we lived in a world where nobody lied like that one Ricky Gervais movie, then when a factory screwup occurred you could get a "fair" replacement. But we don't, and Topps isn't interested in losing tons of money by giving awesome free autographs to every liar on the planet, so if you have bad luck and are on the wrong end of a mistake you need to suck it up, take the crap replacements, and move on. If you're not okay with that risk, buy singles.
So basically it's like Cracker Jack guaranteeing 1 "Prize Inside" - so if you bought a case of Cracker Jack's and found that they shorted you 15 prizes, is it not OK if they send you 15 prizes of their choosing?! Or should they send you unopened product? No, they should just send you the prizes... unless you send them back the 15 boxes with the insides and then maybe they'll send you 15 unopened boxes of Cracker Jacks. What if the prizes they send you suck... like pictures of balloons or unicorns? I mean we all want the fold-out Wagner, right?The only thing that makes this even an issue is that they guarantee x hits per box.
What other consumer product is treated like this?
If I bought a box of ice cream sandwiches and 6 of 12 were missing it would be asinine for Blue Bunny two express ship me 6 ice cream sandwiches. They'd send me a voucher for a free box.
Dear Old Spice,
I love your body wash. It's awesome but last week the bottle I bought was defective and only contained half the amount. Could you please send half a bottle to me in a ziplock baggy?
Thanks!
No, they should just send you the prizes... unless you send them back the 15 boxes with the insides and then maybe they'll send you 15 unopened boxes of Cracker Jacks.
No, a nice replacement would have given some dishonest people more reason to attempt to run a replacement scam on Topps, that's why he got crap bare minimum replacements. It sucks but that's what happens. Topps has absolutely no way of knowing that Johnny Jackrod and Billy Bob Buttlick pulled all of the autos they should have and are trying to rip them off, but Greg Goodguy really was totally ripped off in his case and should get some decent replacements. If we lived in a world where nobody lied like that one Ricky Gervais movie, then when a factory screwup occurred you could get a "fair" replacement. But we don't, and Topps isn't interested in losing tons of money by giving awesome free autographs to every liar on the planet, so if you have bad luck and are on the wrong end of a mistake you need to suck it up, take the crap replacements, and move on. If you're not okay with that risk, buy singles.
Honestly, how many cases of this stuff did Topps produce? It'll help put into prospective how bad they messed up... let's face it, no one is perfect and if they shorted 15 autos in one case out of 10,000 then I think that's pretty good because I would bet most businesses have a certain % of error in whatever product they produce... at least that's my honest opinion.
This is what [MENTION=3164]jbhofmann[/MENTION] and I are pounding the table on as well... should of done that from square one.If it were me, I would package up the whole damn lot, replacement cards and all, and send them back to Topps as a parting gift.
This is what [MENTION=3164]jbhofmann[/MENTION] and I are pounding the table on as well... should of done that from square one.
For those of you that keep hammering this home as the absolute solution - I was told by Topps on the phone that this was NOT an option. They would not accept nor replace bulk opened product, all they would take were scans of each barcode on the box and the outer case. I absolutely did explore this as an option and even had all the wrappers and cards set aside, but was shot down by their customer service dept.
I was never looking for the moon and stars, and I resent being painted as a greedy scam artist by a few posters. I feel my rationale of the size of the mistake and the loss in value due to the time lapse was legit - Topps clearly neither agreed nor cared. All I got was 15 crap autographs, each sent with no protection inside a tiny manilla envelope and bulk shipped in a bubble mailer.
I think I have every right to be disappointed, and I think the vast majority of you here would feel the same in my shoes....
Greg
I was never looking for the moon and stars, and I resent being painted as a greedy scam artist by a few posters. I feel my rationale of the size of the mistake and the loss in value due to the time lapse was legit - Topps clearly neither agreed nor cared. All I got was 15 crap autographs, each sent with no protection inside a tiny manilla envelope and bulk shipped in a bubble mailer.
I think I have every right to be disappointed, and I think the vast majority of you here would feel the same in my shoes....
Greg