- Thread starter
- #1
lisu
Active member
This was a strange response. I think I have like 3 cases worth of UPC's but that's all. Does it seem weird that they have a Yahoo email address to send the scans to?
Thank you for contacting the Consumer Relations department for Topps.
We are sorry to hear that your recent purchase of a Topps product was guaranteed items. Please note that the policy of the Topps Company regarding the request for missing product items for all current year products requires that the consumer include the following items with their submission:
1) A letter of explanation
2) A copy of sales receipt
3) The UPC code (bar code) from the Main box- please put an x through the upc(bar code) and insert the date!
This should be sent to:
The Topps Company, Inc.
ATTN: Consumer Relations
401 York Ave.
Duryea, PA 18642
ATTN: Consumer Relations
Alternatively, these can be E-mailed to toppscardhelp@yahoo. We require that you put your name and the date on your barcode before sending an image!
We will then review your issue and begin taking steps toward rectifying it, please allow 2-4 weeks for delivery.
Sincerely,
Consumer Relations
The Topps Company, Inc.
Thank you for contacting the Consumer Relations department for Topps.
We are sorry to hear that your recent purchase of a Topps product was guaranteed items. Please note that the policy of the Topps Company regarding the request for missing product items for all current year products requires that the consumer include the following items with their submission:
1) A letter of explanation
2) A copy of sales receipt
3) The UPC code (bar code) from the Main box- please put an x through the upc(bar code) and insert the date!
This should be sent to:
The Topps Company, Inc.
ATTN: Consumer Relations
401 York Ave.
Duryea, PA 18642
ATTN: Consumer Relations
Alternatively, these can be E-mailed to toppscardhelp@yahoo. We require that you put your name and the date on your barcode before sending an image!
We will then review your issue and begin taking steps toward rectifying it, please allow 2-4 weeks for delivery.
Sincerely,
Consumer Relations
The Topps Company, Inc.
