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- #1
Brewer Andy
Active member
- Aug 10, 2008
- 9,634
- 21
A couple weeks back I won 2 cheap cards from a seller, one for $2.51 and one for .99. Both cards had .99 shipping and the seller did not offer combined shipping. No big deal. Shortly after I received the first card in a top loader in a PWE as expected. I messaged the seller to verify that the cards were indeed shipped separately as I received only one and he said yes they were. No problem. Yesterday I finally received the 2nd card, also in a PWE, but with a thicker/heavier "snap" case and $1.83 postage due. I message the seller letting him know that I received the card with postage due. He responded (relatively politely) that he was sorry, but if he issues me a refund it would be like giving me the card for free as it was the card I won for .99 plus .99 shipping and he "isn't in the business of losing money no matter how small the amount" and again apologized that "they charged me extra".
The seller has perfect feedback thus far and I'd hate to ruin that over $1.83 but is the principle here that bugs me, more specifically his lack of accepting responsibility for HIS error. I can also somewhat see his perspective as the additional cost here is actual shipping charges that are the buyer's responsibility. So what would you do? Nothing because it's not worth anyone's time (I'm on vacation today through Monday!)? File a claim for a partial refund based on principle? Leave a negative for not even offering to split the cost of his own error? Leave neutral? Ding the stars?
I'll probably not leave feedback and do nothing (already left positive for the first card). Been an odd week as I've received the dreaded "we care" bag from the PO on a Sweet Spot that was in a PWE, a postage due, and 2 other "sent the wrong cards". I was more shocked this seller appears willing to take a hit over it than anything else lol
The seller has perfect feedback thus far and I'd hate to ruin that over $1.83 but is the principle here that bugs me, more specifically his lack of accepting responsibility for HIS error. I can also somewhat see his perspective as the additional cost here is actual shipping charges that are the buyer's responsibility. So what would you do? Nothing because it's not worth anyone's time (I'm on vacation today through Monday!)? File a claim for a partial refund based on principle? Leave a negative for not even offering to split the cost of his own error? Leave neutral? Ding the stars?
I'll probably not leave feedback and do nothing (already left positive for the first card). Been an odd week as I've received the dreaded "we care" bag from the PO on a Sweet Spot that was in a PWE, a postage due, and 2 other "sent the wrong cards". I was more shocked this seller appears willing to take a hit over it than anything else lol