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mrmopar
Member
- Jan 19, 2010
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Here is the basic background. The envelope is 9 1/2" x 11 1/2", padded mailer (eco lite #2 ). There is no stiffener used to keep the envelope from bending and it was stamped "do not bend" by a stamp that was nearly out of ink (not very readable). The envelope contained only the paper item, which is a 6-8 page brochure that is roughly 8x10. When it was opened, a roughly 1/4" piece of the top corner of the envelope was torn away to easily open the envelope. As you can see from the pictures, the item being shipped was perfectly even with the top of the mailer, so a piece of the item was torn off as it was opened.
Your opinion please...
Is the packer to be faulted for using an envelope that was just the right size, maybe too small in some people's eyes, and no other protection was provided?
Is the recipient to be faulted for not using a letter opener or trying to peel the flap to open the package?
Do they both share some of the blame (could have been handled better all around on both sides)?