Looks like I am about to get a neg, regardless of what I do.

http://cgi.ebay.com/ws/eBayISAPI.dll?Vi ... 0334962458

I sold three of these to this guy.

here are the emails...

Not a happy camper. Two of three cards I received had chipped cases either because they were already that way and not disclosed or they were banged up becasue of the way you shipped them. Either way, we need to discuss how you want to address this shortcoming. It costs $5 to re-case them from Becketts not to mention the $13 it costs for shipping,handling and insurance that BECKETTS mandates. Plus my cost to ship there (another $3). PLEASE RESPOND.


me
Can you scan the damage and send it to me please?

him
I don't have a scanner. I took pictures but none of them show the damage adequately. I'm not a professional photographer.

At this point, I would prefer to just send them back for a refund. I don't want to have to deal with the hassle of sending them back to Beckett etc.

me
I cannot issue any refund until I see the damage



You do understand where it would be logical for me to think that this is buyers remorse, as zimmermans streak has ended.


I am sure a scanner would show the damage, you do not need to be a professional photographer to capture the damage.

him
Buyers remorse? Not even close. In fact, I just bought ANOTHER one TODAY!. I'll forward the paypal receipt as proof. And let me repeat, I DON'T HAVE A SCANNER.

Your accusations are really offensive.

Clearly you don't want to address this so I'll just go ahead, send them back, file a claim with PayPal. And of course leave negative feedback.

Have a nice evening.

me
They aren't accusations.

Only standard procedure.


then he sends me the reciept where he bought another one


me
i still need to see the damage before I can work with you on this.


Asking for an image of the damage is very reasonable, and something that any seller would ask for.


him
When you get the returned cards you can see the damage for yourself. I took about 20 pictures and can't get an adequate picture. I'm sending them back.

By the way, I also sell. If someone has a problem I don't put them through these ******** hoops.


me


it is very easy to get a scan. VERY easy



It isn't a hoop you have to jump through at all. If I can see the damage, I can do something about this.





Tell me, how would you handle this?

I am not sure what I would do, but I would have thought the exact same thing as you did. The streak ended, and he no longer wanted them (even though Zimmerman is still hitting the ball very well) Also I am not a big graded fan, but whats the problem if the bgs case has a ding? After all, isn't it just the case? Isnt the point of grading the card for the grade of the card, and not the case that its presented in?

stevezimmer22 said:

I am not sure what I would do, but I would have thought the exact same thing as you did. The streak ended, and he no longer wanted them (even though Zimmerman is still hitting the ball very well) Also I am not a big graded fan, but whats the problem if the bgs case has a ding? After all, isn't it just the case? Isnt the point of grading the card for the grade of the card, and not the case that its presented in?

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I can't even tell what kind of damage he is talking about. He didn't even describe the damage.

If it were me I'd just have him ship the cards back and refund him the money. I wouldn't want to take my first negative over $35 dollars(x3, I know). How much would you be out, really. Put them back up and with Zimmerman still playing well I'm sure it wouldn't be more then 20-25 bucks total. Again, just what I'd do.

You were calm and cool responding to him, couldn't do anything else really

If he files with Paypal he will have to return them anyways though right?

Not much U can do for now. Either take the Neg or offer the buyer something special in return for positive. If U have many good transaction 1 negative will not hurt. The only thing is ebay give special deal to seller when they have good score so U may miss out on promotion coupon.

I really just don't want the neg. Even if I refunded, hes still gonna neg me.

What's the eBay ID so we can block?

Ouch, sounds like you are in a tough position. Nothing much you can do now (other than wait for the cards to come back), maybe you shouldn't have mentioned the buyers remorse to him? Sounds like that really pissed him off.

cgilmo said:

I really just don't want the neg. Even if I refunded, hes still gonna neg me.

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Philip J. Fry said:

What's the eBay ID so we can block?

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If that's the case, I'm with Philip. What's his ID?

he has already sent it to a paypal claim


cubnut

cgilmo said:

I really just don't want the neg. Even if I refunded, hes still gonna neg me.

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Agreed.

Accept the negative, and hope to avoid the chargeback.

That sucks Chris, but I rarely look at feedback anymore from the seller in terms of negatives/positives. I look more at how the shipping is and how the items arrive to other buyers.

ummm i may be silly but who cares if the cases are chipped the cards are still mint... i got a shitload of bgs9.5 of bronson sardihna if he wants them for 50... the cases would grade at a 9.5 to a 10

Wow this cubnut got 9 negative past 30 days already.

He sounds like a real d-bag. I just went through a similar situation. Buyer said slab was cracked a bit and requested $20 for reslabbing. I asked to see the damage, he said he would scan it and send pics. Three days went by no pics, so I thought he was just trying to scam $20 out of me. But then he sent the scans, he was right (f-in post office!!!), I refunded $20 and we both left positive feedback. Long story long, you are totally within your rights, let him leave a neg and just make sure you respond to it in your feedback. Good luck.

him
I don't have a scanner. Decline all you want. I'll send them back with delivery confirmation, show proof to paypal and they'll refund the money. Please continue to play your games.


me
i have played no games with you, nor have I been rude to you.

You are mad at me because you say the post office damaged your item because I packed it poorly correct?


If I am to believe this, then I need to see an image. Looking at your auctions you have the ability to provide this.

cgilmo said:

him
I don't have a scanner. Decline all you want. I'll send them back with delivery confirmation, show proof to paypal and they'll refund the money. Please continue to play your games.


me
i have played no games with you, nor have I been rude to you.

You are mad at me because you say the post office damaged your item because I packed it poorly correct?


If I am to believe this, then I need to see an image. Looking at your auctions you have the ability to provide this.

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Yea I just looked at his auctions too, and it is clear he could easily get pics that show the damage.

I'm thinking of buying one of his slabs and chipping his case.

Chris I'm with you on the thought that he's pulling some shish, BUT, he's going to get refunded through Paypal whether you decline it or not (I can guarantee you that Paypal will side with him if he shows them DC of a "package" that was sent to you- so you probably need to video openning the package as it very well could be "just an empty package" once it arrives...& then he gets the PP refund & the card's)! :| :x