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All The Hype
Active member
I have a bit of an ebay issue where I sent a package priority with insurance but did not buy DC thinking for some reason that it was included with priority, but it has led to this whole issue.
The guy says he has not received the package and obviously I shipped it so it is going to lead to a paypal dispute despite the fact that I told the guy I would personally refund his money if he still did not have the package after 3 weeks (the amount of time before a USPS insurance claim can be filed). But he's insisting on filing a paypal dispute which is kinda annoying since I did nothing wrong but whatever.
The guy at the post office told me I am covered no matter what since I insured the package so I'm not too worried about it, but obviously I would like to avoid all that and just have the package arrive.
Anyone with experience in these kinds of situations-- Would it do any good to contact eBay or paypal about this right now BEFORE he files the dispute and explain the situation to them? I didn't really do anything wrong at all other than making the inaccurate assumption that tracking is included with priority mail, so I really want to try to avoid all disputes,claims, and negative feedback if at all possible.
The guy says he has not received the package and obviously I shipped it so it is going to lead to a paypal dispute despite the fact that I told the guy I would personally refund his money if he still did not have the package after 3 weeks (the amount of time before a USPS insurance claim can be filed). But he's insisting on filing a paypal dispute which is kinda annoying since I did nothing wrong but whatever.
The guy at the post office told me I am covered no matter what since I insured the package so I'm not too worried about it, but obviously I would like to avoid all that and just have the package arrive.
Anyone with experience in these kinds of situations-- Would it do any good to contact eBay or paypal about this right now BEFORE he files the dispute and explain the situation to them? I didn't really do anything wrong at all other than making the inaccurate assumption that tracking is included with priority mail, so I really want to try to avoid all disputes,claims, and negative feedback if at all possible.
