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- #1
Philip J. Fry
Well-known member
So I win a card tonight via auction, paid within 5 minutes, etc. 10 minutes after that, I receive an email from the seller:
Oh and there was a tracking # already there as well.
I'm not saying everyone should do this, as we all have different schedules and actual lives outside eBay, but it's refreshing to see a power seller with over 13,000 feedback (100% positive) send a personal message like that. To even include the phone number made me think that someone actually cares about me as a customer. Already, this seller is getting 5 stars across the board from me once the card arrives.
I value you as a customer, if you have a concern with your purchase please email me - xxxxx - or call - xxxxx - I will work with you to resolve the issue promptly.
Oh and there was a tracking # already there as well.
I'm not saying everyone should do this, as we all have different schedules and actual lives outside eBay, but it's refreshing to see a power seller with over 13,000 feedback (100% positive) send a personal message like that. To even include the phone number made me think that someone actually cares about me as a customer. Already, this seller is getting 5 stars across the board from me once the card arrives.