Ten years of perfect feedback ruined....UPDATE

ideal0024 · May 3, 2010

...over a $1.60 item!!
[url="http://feedback.ebay.com/ws/...edback.ebay.com/ws/eBayISAPI.d ... llFeedback[/url]

They don't say anything, no email telling me there was a problem, nothing....just wait almost 2 months & do this.

Is there any thing I can do??

Of course I don't notice it until after I list some decent items tonight & now it looks like I'm a crappy seller with 97% feedback....

hawkfandan · May 3, 2010

Re: Ten years of perfect feedback ruined....

Did you offer to refund him before the neg was left? Brutal.

ideal0024 · May 3, 2010

Re: Ten years of perfect feedback ruined....

He never told me there was an issue. Never sent an email saying there was a problem or it didn't work. I'd have had no problem refunding it & letting it go.

Superfractor · May 3, 2010

Re: Ten years of perfect feedback ruined....

If he waited until almost two months: perhaps you can get eBay to remove the negative? If PayPal has a limit of 45 days, maybe, too, eBay?

I understand it's an electronic thing, so...

All The Hype · May 3, 2010

Re: Ten years of perfect feedback ruined....

ideal0024 said:
He never told me there was an issue. Never sent an email saying there was a problem or it didn't work. I'd have had no problem refunding it & letting it go.

Yeah especially for a $2 item. That's really crummy that someone would drop a negative without even messaging the seller about a problem.

aaron41984 · May 3, 2010

Re: Ten years of perfect feedback ruined....

I really hope eBay does something for you. There should be required contact prior to posting a negative, period.
Also, the guy who paid real money for the Matt Bush auto you sold should have given himself a negative.

rehmus · May 3, 2010

Re: Ten years of perfect feedback ruined....

aaron41984 said:
I really hope eBay does something for you. There should be required contact prior to posting a negative, period.
Also, the guy who paid real money for the Matt Bush auto you sold should have given himself a negative.

:lol: :lol:

as for the OP, shouldnt your feedback percentage be 99.8% instead of 97.4? Or is just based on items you sell?

donrusscrusademan · May 3, 2010

Re: Ten years of perfect feedback ruined....

as for the OP, shouldnt your feedback percentage be 99.8% instead of 97.4? Or is just based on items you sell?[/quote]

I think that 97.4 number was just last 12 months

Huffamaniac · May 3, 2010

Re: Ten years of perfect feedback ruined....

I can not speak for everyone, but this one negative that dropped your score to 97 would not make me hesitate from buying from you. The majority of the buyers know the feedback system is flawed

DaleMurphyCollector · May 3, 2010

Re: Ten years of perfect feedback ruined....

Huffamaniac said:
I can not speak for everyone, but this one negative that dropped your score to 97 would not make me hesitate from buying from you. The majority of the buyers know the feedback system is flawed

I think you're giving 99% of eBayers too much credit. People like us, who use it daily to buy and sell our cards, get it, but the majority does not. People are stupid.

tyweb1 · May 3, 2010

Re: Ten years of perfect feedback ruined....

To add insult to injury, the buyer waited until the very last day he could possibly leave feedback which is day 60. What a turd.

mwheeler27 · May 3, 2010

Re: Ten years of perfect feedback ruined....

At least if nothing gets done about it, it will drop off in 12 months.

schmidtfan20 · May 3, 2010

Re: Ten years of perfect feedback ruined....

the system is flawed, if this guy never paid you wouldn't be allowed to leave a neg. Ebay only cares about
buyers, not sellers. They only make money when items are sold, they must protect buyers. I agree with
everyone else, this neg would not deter me from buying from you.

Are you allowed to leave a follow up to the feedback and explain yourself?

KEvin

ideal0024 · May 3, 2010

Re: Ten years of perfect feedback ruined....

DaleMurphyCollector said:
Huffamaniac said:

I can not speak for everyone, but this one negative that dropped your score to 97 would not make me hesitate from buying from you. The majority of the buyers know the feedback system is flawed

Click to expand...

I think you're giving 99% of eBayers too much credit. People like us, who use it daily to buy and sell our cards, get it, but the majority does not. People are stupid.

Yep, I know the smart buyers will look deeper & see it is a joke...but the smart buyers aren't paying $200+ for Cano auto's right now & those people will see 97.4% & be on to the next one.

I emailed the buyer & told him he should have said something & I'd be glad to refund it. I also offered to refund even now if he retracts it.

I also contacted ebay, but doubt anything will come of that.

George_Calfas · May 3, 2010

Re: Ten years of perfect feedback ruined....

Post to the feedback a well thought out professional rebuttal.

cgilmo · May 3, 2010

Re: Ten years of perfect feedback ruined....

I never check feedback on ebay. Everything I buy high end, I pretty much buy it here.

VizquelCollector.com · May 3, 2010

Re: Ten years of perfect feedback ruined....

ideal0024 said:
Is there any thing I can do??

Leave a reasonable, clear follow-up.

I had a seller that refused to reply to emails or messages through eBay for several weeks. I hadn't received the card, and it was one I desperately wanted. So I requested his contact info and left a couple vm's, again no reply. I finally reached his girlfriend (her # on the account) and she said he'd call me right back. After a couple days of no word, I decided to call them at 3:00 AM to discuss. Sure enough, she answered in a confused panic and I had the card in 2 days.

Maybe it's worth a late-night call?

ideal0024 · May 4, 2010

I made contact with the buyer & his thinking was I would make him pay for return shipping back & it wasn't worth that, so he just dropped a neg.

I refunded his bid + what he paid for shipping & told him to throw out the item since it didn't work & he retracted the negative & my 100% is back.

George_Calfas · May 4, 2010

Good to see ebay and the seller made this happen.....Personally I did not know ebay did reversals.

markakis8 · May 4, 2010

Re: Ten years of perfect feedback ruined....

wow...how much did you pay for the card?

VizquelCollector said:
ideal0024 said:

Is there any thing I can do??

Click to expand...

After a couple days of no word, I decided to call them at 3:00 AM to discuss. Sure enough, she answered in a confused panic and I had the card in 2 days.

Maybe it's worth a late-night call?

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