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lisu
Active member
Back in March, I had April from BGS call my cell phone and offer me a promotion which was essentially this:
$10 per card for 10 day grading (no autograph fees) for the first 10 cards and then $8 for all the cards over that number with free shipping to and from - all they needed was a $20 deposit. I said ok - I'll try it. I don't get their box until the end of April - which already made me upset (a month for shipping). Then, I heard from rainmanesq that they extended this offer to May 15, so I emailed April and said can I do this offer again because I currently have 30 cards to submit and may have more in another week. She said yes, as long as you call and make the deposit by May 15. So, I went ahead and submitted my original grading order at the special rate when I could have waited another 2 weeks for 2010 Bowman cards. When I called today to make the deposit for the next order, she told me, oh that offer is no longer valid, but you can sign up for our repeat customer deal which is $9 + $1 for autographs (still at the 10 day service level), but you have to pay for shipping both ways. I was surprised but let her submit an order at the time (it was early in the morning), and she charged me a $20 deposit which didn't make any sense.
After thinking about it, I realized that Beckett was screwing me, and I sent April an email telling her that I wasn't going to submit any cards under this "special" that she already signed me up for and to please refund my $20. She then proceeds to tell me the $20 isn't refundable, and that they cannot offer me the original special that I had signed up for. I have demanded that they refund me my $20 and am very annoyed that BGS wasted my time. Since they refuse to rectify the situation by refunding me my $20 - I'm going to have to file a chargeback on my AMEX card and am also going to think about going to the Better Business Bureau and complain about their bait and switch tactics. Anyways, for all of you out there - be wary dealing with BGS's "promotions" people.
$10 per card for 10 day grading (no autograph fees) for the first 10 cards and then $8 for all the cards over that number with free shipping to and from - all they needed was a $20 deposit. I said ok - I'll try it. I don't get their box until the end of April - which already made me upset (a month for shipping). Then, I heard from rainmanesq that they extended this offer to May 15, so I emailed April and said can I do this offer again because I currently have 30 cards to submit and may have more in another week. She said yes, as long as you call and make the deposit by May 15. So, I went ahead and submitted my original grading order at the special rate when I could have waited another 2 weeks for 2010 Bowman cards. When I called today to make the deposit for the next order, she told me, oh that offer is no longer valid, but you can sign up for our repeat customer deal which is $9 + $1 for autographs (still at the 10 day service level), but you have to pay for shipping both ways. I was surprised but let her submit an order at the time (it was early in the morning), and she charged me a $20 deposit which didn't make any sense.
After thinking about it, I realized that Beckett was screwing me, and I sent April an email telling her that I wasn't going to submit any cards under this "special" that she already signed me up for and to please refund my $20. She then proceeds to tell me the $20 isn't refundable, and that they cannot offer me the original special that I had signed up for. I have demanded that they refund me my $20 and am very annoyed that BGS wasted my time. Since they refuse to rectify the situation by refunding me my $20 - I'm going to have to file a chargeback on my AMEX card and am also going to think about going to the Better Business Bureau and complain about their bait and switch tactics. Anyways, for all of you out there - be wary dealing with BGS's "promotions" people.
