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Topps customer service, turnaround time, replacements...

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jswaykos

New member
Dec 10, 2009
561
0
San Diego, CA
Finally got through my 2010 Topps Series 2 jumbo box. I got two mfgr'd hat logos (yippee), but no relic or autograph. I suppose I'll count this as two relics, but I was definitely shorted the auto.

I've got all the wrappers, the sales receipt, and the UPC from the main box. Is Topps pretty good about replacing cards? Can I actually expect something back THIS YEAR? Am I pretty much guaranteed to get a turd autograph?

I know it's just one autograph, and it's small change compared to a lot of what you all break on a regular basis, but it's still a $90 box of cards missing something promised. Just curious to hear if anyone has any previous experience with Topps' customer service.
 

coltsnsox07

New member
Aug 19, 2008
2,986
0
Topps is real good at sending missing GU and autos. A receipt and UPC from box and sometimes wrappers from box should only take a few weeks.
 

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