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You’re a valued customer and we’re committed to updating you about changes that can impact your business.
Starting August 2010
•
A chargeback will cost $20. (It was $10.) If you’re in our PayPal Preferred program, you won’t pay chargeback fees for your eBay transactions.
•
For full refunds, we’ll continue to refund the percentage (e.g. 2.9%) on each transaction but we’ll retain the fixed transaction fee. (Typically $0.30.) Pricing for partial refunds is not changing.
This is the first time we've increased fees for these services, and our prices remain very competitive. You might see lower rates advertised elsewhere, but keep in mind that with PayPal, there are no extra costs, monthly minimums, downgrade penalties, or cancellation charges. To learn more about the hidden fees some companies charge, read this article from Inc. magazine.
To learn more about chargebacks and how to prevent them, see the Chargeback Guide.
We know you have choices when it comes to your online payment service, so thank you for choosing PayPal.
Starting August 2010
•
A chargeback will cost $20. (It was $10.) If you’re in our PayPal Preferred program, you won’t pay chargeback fees for your eBay transactions.
•
For full refunds, we’ll continue to refund the percentage (e.g. 2.9%) on each transaction but we’ll retain the fixed transaction fee. (Typically $0.30.) Pricing for partial refunds is not changing.
This is the first time we've increased fees for these services, and our prices remain very competitive. You might see lower rates advertised elsewhere, but keep in mind that with PayPal, there are no extra costs, monthly minimums, downgrade penalties, or cancellation charges. To learn more about the hidden fees some companies charge, read this article from Inc. magazine.
To learn more about chargebacks and how to prevent them, see the Chargeback Guide.
We know you have choices when it comes to your online payment service, so thank you for choosing PayPal.
