Upper Deck Closed for company function?

jbrown · Mar 17, 2011

I have tried to call UD everyday this week. Each time I get the same recording that they are closed for a company function and to try back on the next business day. Anyone have an idea of whats going on? I would really like to talk to someone!

brouthercard · Mar 17, 2011

Flame away!! :lol:

morgoth · Mar 17, 2011

I think they are doing some team building exercises, I always have to catch the fat chicks.

autorook · Mar 17, 2011

morgoth said:
I think they are doing some team building exercises, I always have to catch the fat chicks.

LOL

sdsportsfan1214 · Mar 17, 2011

Its their excuse to not talk to us customers. UD sucks

orion9578 · Mar 17, 2011

I'm pretty sure there's something going on in Las Vegas this weekend that involves the card companies. I think it's similar to the Hawaii shows they used to have but they aren't calling it that anymore. I'm not sure if UD is going but I have a buddy who's going to Vegas tonight to attend.

jflan702 · Mar 17, 2011

There are 2 possibilities here. One, they are having a meeting with brick and mortar dealers this week in Vegas. They may be there, but there should still be someone manning the phones. The other thing is that I read that they are moving into a new headquarters building. I am not sure of the timing, but it may be this week.

Good luck getting thru to them.

JEA2880 · Mar 17, 2011

They made an error. It's supposed to say "...closed for company dysfunction"

jbrown · Mar 17, 2011

orion9578 said:
I'm pretty sure there's something going on in Las Vegas this weekend that involves the card companies. I think it's similar to the Hawaii shows they used to have but they aren't calling it that anymore. I'm not sure if UD is going but I have a buddy who's going to Vegas tonight to attend.

This is not until the 20th-23rd. I will be there. Even if it has to do with the Summit in Vegas, there should still be someone manning the phones. It's not like the entire company will be in Vegas.

orion9578 · Mar 17, 2011

jbrown said:
orion9578 said:

I'm pretty sure there's something going on in Las Vegas this weekend that involves the card companies. I think it's similar to the Hawaii shows they used to have but they aren't calling it that anymore. I'm not sure if UD is going but I have a buddy who's going to Vegas tonight to attend.

Click to expand...

This is not until the 20th-23rd. I will be there. Even if it has to do with the Summit in Vegas, there should still be someone manning the phones. It's not like the entire company will be in Vegas.

:? I wasn't defending them. Just tossing out a possible explanation. And, are you sure it's not till the 20th-23rd? My buddy literally just called me and is on his way to Vegas from New Mexico. I'm sure he'll be pretty upset since he plans on driving to Phoenix for a show Friday night

.

jbrown · Mar 17, 2011

orion9578 said:
jbrown said:

orion9578 said:

I'm pretty sure there's something going on in Las Vegas this weekend that involves the card companies. I think it's similar to the Hawaii shows they used to have but they aren't calling it that anymore. I'm not sure if UD is going but I have a buddy who's going to Vegas tonight to attend.

Click to expand...

This is not until the 20th-23rd. I will be there. Even if it has to do with the Summit in Vegas, there should still be someone manning the phones. It's not like the entire company will be in Vegas.

Click to expand...

:? I wasn't defending them. Just tossing out a possible explanation. And, are you sure it's not till the 20th-23rd? My buddy literally just called me and is on his way to Vegas from New Mexico. I'm sure he'll be pretty upset since he plans on driving to Phoenix for a show Friday night .

100% positive it is Sunday - Wednesday. It is cheaper for the companies to do it during the week instead of the weekend.
http://www.regonline.com/builder/site/Default.aspx?EventID=854111

orion9578 · Mar 17, 2011

jbrown said:
100% positive it is Sunday - Wednesday. It is cheaper for the companies to do it during the week instead of the weekend. http://www.regonline.com/builder/site/Default.aspx?EventID=854111

Gotcha. I called him, told him what you wrote(and what I just read on the link) and he says he's positive it'll be open tomorrow. No clue..but I'm sure I'll get a call from him tomorrow either really pissed or to tell me how it was. Who knows

.

mancini79 · Mar 17, 2011

I spoke to the owner of a brick & mortar about a week ago in central/southern cali. They asked 3 of their local wholesalers for Authentic Hockey. All of the wholesalers said they will not be distributing the product. Something weird is going on for wholesalers to pass on one of the most popular hockey products. If anyone know any more info, please tell.

shayscards79 · Mar 17, 2011

Hopefully they are fixing their piece of sh*t website. I had to use three different computers before they let me edit my account info last week, dealing with all those error messages and all.

hoopster3977 · Mar 17, 2011

Thank God I don't have any redemptions pending. Panini is bad enough!

I have been waiting for at least 9 months for a Rodrigue Beaubois NT Rc auto. He plays for the Dallas Mavericks. Panini's headquarters are in Dallas. How hard is it to get him to sign his cards? ::facepalm::

JEA2880 · Mar 17, 2011

mancini79 said:
I spoke to the owner of a brick & mortar about a week ago in central/southern cali. They asked 3 of their local wholesalers for Authentic Hockey. All of the wholesalers said they will not be distributing the product. Something weird is going on for wholesalers to pass on one of the most popular hockey products. If anyone know any more info, please tell.

Maybe this helps with the distribution question: http://www.cardboardconnection.com/uppe ... ution-plan

200lbhockeyplayer · Mar 18, 2011

Upper Deck is hilarious.

Any press release from Upper Deck other than one headlined "UPPER DECK CLOSES IT'S DOORS AFTER 26 YEARS" should be thrown in the trash. Their lack of execution is comical and their "word" is the weakest in a hobby dirtbags.

jbrown · Mar 18, 2011

orion9578 said:
jbrown said:

100% positive it is Sunday - Wednesday. It is cheaper for the companies to do it during the week instead of the weekend. http://www.regonline.com/builder/site/Default.aspx?EventID=854111

Click to expand...

Gotcha. I called him, told him what you wrote(and what I just read on the link) and he says he's positive it'll be open tomorrow. No clue..but I'm sure I'll get a call from him tomorrow either really pissed or to tell me how it was. Who knows .

Just curious if you talked to your friend about the summit today?

Rickzcards · Mar 18, 2011

shayscards79 said:
Hopefully they are fixing their piece of sh*t website. I had to use three different computers before they let me edit my account info last week, dealing with all those error messages and all.

I had this problem when I was trying to access their site using IE. As soon as I tried using Firefox it worked no problem.

subpop77 · Mar 18, 2011

jflan702 said:
There are 2 possibilities here. One, they are having a meeting with brick and mortar dealers this week in Vegas. They may be there, but there should still be someone manning the phones. The other thing is that I read that they are moving into a new headquarters building. I am not sure of the timing, but it may be this week.

Good luck getting thru to them.

BINGO! :? Good luck getting through :lol:

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