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COMC now offering auctions
I was going to "reply with quote" but it looked way too messy, so I'll cut and paste your questions and add my answers here: "as a newly registered user , i know that i have no balance in a store account....how is that funded in the beginning ? pay pal payment ? credit/debit card placed on file... -
COMC now offering auctions
Let me point this out, so no one gets hurt: if you look in the left hand column of your search results, you'll scroll down and see a selection called "Listing Format" - those radio buttons give you the ability to filter out the auctions and just search for the "Buy it Now" cards. -
COMC now offering auctions
We do have something like that now - If you use our RSS Feature, you can save a set of search results and receive an email notification when something is added which fits the search parameters. Simply click the orange button to the left of the criteria of a completed search - your browser will... -
COMC Lost Shipment
Generally speaking, we wait about 6 weeks before we consider something lost - but, send me your info at [email protected], and I'll take a look. Thanks. -
COMC Lost Shipment
Let me respond to this - once the package leaves our warehouse, it is (physically and figuratively) out of our hands. We have no control over what the USPS does with it. And, it's been our experience that the individual customer gets a better response from the USPS than we do - they know we... -
COMC now offering auctions
Hi, We're not going to auctions only; it's something that people have been asking us to do for a long time, and we're now able to offer it as an option for our users, but it'll be just an option. -
COMC now offering auctions
Hi...now, it's my understanding that you are *not* a COMC user, correct? No worries - the system is a lot easier to understand, once you get your feet wet. Hopefully, I can help clarify some things before you send in some cards. (he said hopefully) You send in 100 cards, for Basic Processing... -
COMC now offering auctions
Lots going on here, so let me jump in...if we have staff who do their best to identify the cards that are submitted, and for the most part they get it right. We process and deposit thousands of cards on a daily basis, and mistakes are going to happen - no one's perfect. However, it is the... -
COMC now offering auctions
Hi, just so you know - if you contacted us about a card that was mis-identified, you would have also received instructions on how to return the card and get a refund, including reimbursement for the postage to mail the card back...thanks. -
Black Friday Contest! OFFICIAL THREAD
Your best bet is to submit a new Correction Request - I don't have access to the Catalog data, so I can't go in and fix stuff. As for another contest? Yea...we need to do a post mortem on this last one first, and make sure we get it right the next time...at least, right-er... -
Black Friday Contest! OFFICIAL THREAD
Ok, it's time to announce the winner of the Black Friday contest. Unfortunately, we didn't get as much feedback as we were hoping, and almost no discussion on what was the better deal, so we decided to just do a random drawing of everyone who posted a card and give that lucky winner a box of... -
Sportsbuy closing down
We started with the cards we did have, and we've been filling in the holes where necessary. When you consider over 14 million cards have been processed by us, it takes a little time. But, our typing speeds have really improved... -
Sportsbuy closing down
We just announced some new prizes for the Challenge, so I would suggest tackling those - even if your stuff isn't showing up, you can still get store credit for completing challenges. :-) -
Sportsbuy closing down
Some people have said they've seen a drop in sales, which was expected by Tim - and that's a big reason why we waived all storage fees for April. We also tried to give people as much warning as possible, to let them know that we'd have a rocky spring but it would be a temporary issue. And, if... -
Sportsbuy closing down
Not sure what I can add to what's already been said by Tim on the Blog. Things are a little rough right now, but we're about 2/3's towards catalog completion, and should have most of of our search capabilities back by the end of April. It was a bit of a surprise when Beckett decided to end the... -
Sportsbuy closing down
Every user-submitted edit has to be reviewed before it gets accepted. With so many people submitting edits, there's a backlog. I wish I had a specific date, I can just say they're being handled as quickly and efficiently as possible. -
Sportsbuy closing down
Hi gang, sorry I'm tardy to the party...with the lawsuits happening, I'm pretty limited as to what I can say. I can tell you that we're working on getting all the card data back up and running; this is something we've been working on since we made the initial announcement that Beckett was ending... -
Just me or COMC shipping slowed WAY down...
Hi, I've still got your email in my queue - I'm still waiting to hear back from the shipping team about this. Sorry for the delays. -
Anyone submit to COMC since they changed their service levels?
I just wanted to remind everyone that if you're seeing your orders moving into the 4+ week range, please contact me at "[email protected]" or call us at 1-800-517-3540 and we'll see what's going on with your cards. Tim's been working with the processing and identification teams, as he's re-worked... -
Just me or COMC shipping slowed WAY down...
Sorry, not yet...as soon as I hear something, I'll let you know. Sorry for the wait.
