RStadlerASU22
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- Jan 2, 2013
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An eBay complaint
- Thread starter AnthonyCorona
- Start date
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There was also a time you could get a bidder's phone number or email address by entering his Ebay ID and transaction number, but that seems to have been disabled.
Unable to access contact information
Unfortunately, you are unable to access the contact information you requested. This can be due to a number of reasons:
1. To better protect the privacy of eBay users, you can only request contact information for eBay users who are involved in your recent, successful transactions. Examples are:
Sellers can request the contact information for the buyer in a successful, closed transaction.
Buyers can request the contact information for a seller in a successful, closed transaction.
2. The item number entered is not associated with the User ID that was entered. View the item you entered and make sure the item number and User ID you entered are correct.
3. The item number you entered is no longer available. Contact information is only available while the item is accessible on eBay.
4. The user you are requesting contact information for is an International user. Due to International laws, contact information for International users may be limited.
If you would like to contact this user, you can send a message via eBay's email forwarding system by clicking on their User ID.
Additional site navigation
Unable to access contact information
Unfortunately, you are unable to access the contact information you requested. This can be due to a number of reasons:
1. To better protect the privacy of eBay users, you can only request contact information for eBay users who are involved in your recent, successful transactions. Examples are:
Sellers can request the contact information for the buyer in a successful, closed transaction.
Buyers can request the contact information for a seller in a successful, closed transaction.
2. The item number entered is not associated with the User ID that was entered. View the item you entered and make sure the item number and User ID you entered are correct.
3. The item number you entered is no longer available. Contact information is only available while the item is accessible on eBay.
4. The user you are requesting contact information for is an International user. Due to International laws, contact information for International users may be limited.
If you would like to contact this user, you can send a message via eBay's email forwarding system by clicking on their User ID.
Additional site navigation
gamecockfanatic
Active member
nope....if you notice , on the ebay page showing your sales records there is an option beneath each item to enter tracking information....you could have simply printed the first label and then manually entered the same tracking number for the additional item.....while that would save you the extra shipping charge and technically cover you with tracking info , it could also cause your buyer to be upset over paying two full shipping charges and seeing that you doubled up and pocketed the difference...personally when this has happened to me i have always made sure i contacted the buyer first to see if they were willing to accept a refund and then re-pay ...if they opt to leave things alone or if i can't contact them within 48 hours , i absorb the minor extra fee and ship multiple packages just to cover myself
fwiw - similarly , if you're shipping something that doesn't fit in a single bubble mailer or box you have the option to print multiple labels for the same order....
- Thread starter
- #26
AnthonyCorona
Well-known member
I think I can top that. I had 3 Yankee auctions listed BIN a few months back, all under the most recent sells. Buyer contacts me and and wants major discount to buy all three since they all had free shipping. I said I'd knock 3 bucks off each and ship all together. He said he thought it was too much still. This guy then buys all 3 but one at a time and not until AFTER USPS had accepted the pervious one. I guess that was his way of sticking it to me for not going cheaper, after fees and 3 different shipping labels I learned my lesson
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- Thread starter
- #27
AnthonyCorona
Well-known member
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