I pulled a redemption back in December of 2010 for a Mike Green Auto Patch /5 and redeemed it. It still says initial request and pending after 8 years. Sent a request asking what was going on a few years ago, never got a response, just that the request was closed. I've tried calling and just get the "leave a message and we'll call back or continue to hold" and then the line disconnects. No response to emails either. So has anyone had any luck contacting Panini about missing redemptions like that?