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Computer experts,need some advice

Bornagaincollector

New member
Aug 7, 2008
3,708
Cleveland,Ohio
My friend has a virus/spyware on his computer and i got some advice for him and had him download malwarebytes anit-malware and it got rid of everything but 1 thing and i cant seem to be able to help him.

He is getting this when he goes to websites and his firewall is on and his anti virus is up to date with microsoft.Anything he can do manually or does he need a take it to a shop?
http://stopbadsites.com/block.php?teletext2010=1&url=http://dnssearch.rr.com/&z1=1292769270
 

rsmath

Active member
Nov 8, 2008
6,081
I'm not clicking your link but if you can't get rid of 1 thing, it's probably a rootkit and I'd highly recommend copying important doc, xls, images, videoclips off the drive, doing a reformat and reinstall.

A rootkit is something I feel can't really be properly removed without it being a potential security risk (since some can capture email logins, financial logins, etc.) and is best just taken care of through a proper hard drive format.

Also, change the logins to important stuff like email, banks, etc. but do it from a PC that isn't infected or suspected to be compromised.
 

rotorm

New member
Jun 19, 2020
2
I'm not clicking your link but if you can't get rid of 1 thing, it's probably a rootkit and I'd highly recommend copying important doc, xls, images, videoclips off the drive, doing a reformat and reinstall.

A rootkit is something I feel can't really be properly removed without it being a potential security risk (since some can capture email logins, financial logins, etc.) and is best just taken care of through a proper hard drive format.

Also, change the logins to important stuff like email, banks, etc. but do it from a PC that isn't infected or suspected to be compromised.
the most reasonable option, some cannot be deleted, only formatting
 

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