So my vince mcmahon, Georgie and Beverly pops showed up yesterday. i ordered three of each and got one chase of each. they came in a box twice as big as it should have been and had no packing materials. almost all of the pops were smashed up. luckily my chase vince and georgie were unharmed but i ended up with a chase beverly that was trashed.
i tried doing the return thing on their website and it said they were non returnable items. I was pretty ticked, so i called their customer service. The guy confirmed they are non returnable but they would refund me for the damaged items. So i get to keep everything and you refund my money? i thought that was strange. I asked him if he could just send replacements for the damaged items instead of refunding the money and he said no problem. The replacements should be in today.
Its crazy that they just let you keep the items even though the packaging is damaged. I mean hell, they could sell them at a discount with a damaged box.