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The Collector
New member
Just received this, heads up to anyone else that entered code cards...
Thank you so much for playing the Babe Ruth's Call Your Shot game found in Topps Baseball Series One. We have seen a great amount of participation and are excited to begin shipping prizes to all winners. In our effort to ship prizes, we discovered a technical glitch that has halted our ability to process and ship prizes at this time.
The good news is, we still have a log of all prizes that each of you have won, but the credit card transaction was not completed. Thus, you have not been charged the shipping fee, and we do not have your shipping address on file.
In order to rectify this issue, we will need you to log back into the site and check out your prizes again. Because of this inconvenience, we will only be charging a nominal fee of $.25 for shipping (required for the transaction to clear). Your credit card has not been charged the original $4.95, and the receipt you received will clearly state "Test Mode" at the top, which indicates the transaction did not charge your card, or send your shipping information to the prize system.
Please follow the steps below by March 20[SUP]th[/SUP] in order to redeem your prize:
· Login to your account at http://callyourshot.topps.com and navigate to ³My Bag² from the top menu.
· You will see your prize(s) have been placed back to your cart.
· Check the boxes on the prize(s) you wish to claim, and click the ³Continue² button.
· You will be transferred to our payment platform and asked to input your address and credit card information.
· Shipping costs for your prize(s) will be discounted to $0.25 in your final total.
· That¹s it! Prize(s) will be shipped within 1-2 weeks from receipt of your order.
If you have any difficulties or concerns, please contact support@topps.com and a Topps Support Representative will contact you.
Sincerely,
The Topps Customer Support Team
Thank you so much for playing the Babe Ruth's Call Your Shot game found in Topps Baseball Series One. We have seen a great amount of participation and are excited to begin shipping prizes to all winners. In our effort to ship prizes, we discovered a technical glitch that has halted our ability to process and ship prizes at this time.
The good news is, we still have a log of all prizes that each of you have won, but the credit card transaction was not completed. Thus, you have not been charged the shipping fee, and we do not have your shipping address on file.
In order to rectify this issue, we will need you to log back into the site and check out your prizes again. Because of this inconvenience, we will only be charging a nominal fee of $.25 for shipping (required for the transaction to clear). Your credit card has not been charged the original $4.95, and the receipt you received will clearly state "Test Mode" at the top, which indicates the transaction did not charge your card, or send your shipping information to the prize system.
Please follow the steps below by March 20[SUP]th[/SUP] in order to redeem your prize:
· Login to your account at http://callyourshot.topps.com and navigate to ³My Bag² from the top menu.
· You will see your prize(s) have been placed back to your cart.
· Check the boxes on the prize(s) you wish to claim, and click the ³Continue² button.
· You will be transferred to our payment platform and asked to input your address and credit card information.
· Shipping costs for your prize(s) will be discounted to $0.25 in your final total.
· That¹s it! Prize(s) will be shipped within 1-2 weeks from receipt of your order.
If you have any difficulties or concerns, please contact support@topps.com and a Topps Support Representative will contact you.
Sincerely,
The Topps Customer Support Team
