What should I do in this ebay situation?

[bigredmachine]

In the future, you may want to put NO REFUNDS ON GRADED CARDS in your listings...you may also want to change your listings to say 'no refunds' (they currently have 'refunds available')

In this case, I’d ask him to clarify what the ‘blesmishes’ are (is the case possibly cracked? Is there dust/something in the slab? Is the coat peeling? etc.) + see if you can resolve it another way (maybe pay him the reslabbing fee). Or you can just have him send it back (your listing says you take returns), refund, block him, + relist it.

You may also want to find a polite way to say something like ‘psa is one of the top grading cos. + the standards for a psa 9 are ….’, but since this guy seems clearly unhappy, I’m not sure that explanation would make a difference

Putting no refunds in your listing does nothing. People know the rules of Paypal. Paypal will side with buyer 99.9% of the time.

 

[Sly]

In the future, you may want to put NO REFUNDS ON GRADED CARDS in your listings...you may also want to change your listings to say 'no refunds' (they currently have 'refunds available')

In this case, I’d ask him to clarify what the ‘blesmishes’ are (is the case possibly cracked? Is there dust/something in the slab? Is the coat peeling? etc.) + see if you can resolve it another way (maybe pay him the reslabbing fee). Or you can just have him send it back (your listing says you take returns), refund, block him, + relist it.

You may also want to find a polite way to say something like ‘psa is one of the top grading cos. + the standards for a psa 9 are ….’, but since this guy seems clearly unhappy, I’m not sure that explanation would make a difference

Putting no refunds in your listing does nothing. People know the rules of Paypal. Paypal will side with buyer 99.9% of the time.

Exactly...just like putting "not responsible for uninsured/lost mail." It does not matter. If a buyer is not happy, they will most likely win any case filed with Paypal...

 

[JVC]

In the future, you may want to put NO REFUNDS ON GRADED CARDS in your listings...you may also want to change your listings to say 'no refunds' (they currently have 'refunds available')

In this case, I’d ask him to clarify what the ‘blesmishes’ are (is the case possibly cracked? Is there dust/something in the slab? Is the coat peeling? etc.) + see if you can resolve it another way (maybe pay him the reslabbing fee). Or you can just have him send it back (your listing says you take returns), refund, block him, + relist it.

You may also want to find a polite way to say something like ‘psa is one of the top grading cos. + the standards for a psa 9 are ….’, but since this guy seems clearly unhappy, I’m not sure that explanation would make a difference

Putting no refunds in your listing does nothing. People know the rules of Paypal. Paypal will side with buyer 99.9% of the time.

Exactly...just like putting "not responsible for uninsured/lost mail." It does not matter. If a buyer is not happy, they will most likely win any case filed with Paypal...

This is exactly why I have in my listings that I accept returns. I'd rather sound like a seller who's willing to work with you should there be a problem than one who has something to hide. I'm going to contact him about what the blemishes are that he's talking about. If I don't come to some sort of agreement (and one that I deem reasonable), then I will post his ID here.

 

[JoshHamilton]

This is why I don't sell on Ebay and don't have a Paypal account.

Tell the retard to take it up with Joe Orlando.

 

[Watt]

I'd personally tell him to go **** himself. But that's just me.