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pujolsthomefan33
Active member
Figures, when I am basically done selling on ebay, they roll out the red carpet treatment, FINALLY, and change up the DSR's........
DSR's/STARS
New minimum standard for all sellers: We're evolving the way we assess quality for all sellers on eBay:
* The current 4.3 minimum average DSR requirements will be replaced with new requirements based on a seller's incidence of low DSRs (1s and 2s) on transactions with U.S. buyers:
o In October, all eBay sellers will need to have 1s or 2s for item as described on no more than of 3.00% of transactions, and on no more than 4.00% for communication, 4.00% for shipping time, and 4.00% for shipping and handling charges.
o In April 2010, the standards will be stricter. All eBay sellers will need to have low DSRs (1s or 2s) on no more than 1.00% of transactions for item as described, and no more than 2.00% for communication, 2.00% for shipping time, and 2.00% for shipping and handling charges.
o To ensure lower volume sellers are not penalized as a result of one or two transactions, it will take at least four instances of 1s or 2s before consequences based on low DSRs are enforced.
* Sellers with more than the maximum allowed 1s and 2s will receive lowered placement in search and may face limits on selling activity until their ratings improve.
* Sellers with excessively high rates of 1s and 2s or other low performance measures may be restricted from selling.
* The current Seller Performance Standards policy will be updated with the new DSR requirement.
UNPAID ITEMS
Unpaid items: Streamlined process cuts time in half. If a buyer doesn't pay, you can open an "unpaid item" case through the eBay Resolution Center. Changes to this process, coming in September, will make it faster and more efficient to get resolution—either getting paid, or getting your Final Value Fees refunded and your inventory "back on the shelf."
* Time to resolution will essentially be cut in half—from as long as 60 days to about 30 days—mainly as a result of reducing the emails and "back-and-forth steps. You can choose to start the process as early as 4 days after the item ends, and have it close as soon as 8 days after the item ends.
* Fewer pages to fill out means opening and closing cases will be easier and less time-consuming. And you'll be able to contact Customer Support via phone or chat as well as email.
* Email communications with your customers will be clearer and more neutral in tone and come from eBay (no more mandatory back and forth between buyer and seller). There will also be fewer emails overall.
* You'll even be able to choose to have the process initiated automatically—especially helpful for sellers with very high transaction volume. The new automated process will roll out gradually starting at the end of September and we are planning to make it available to all sellers by the holiday season.
* With the automated process, buyers won't be permitted to leave Feedback when a claim is open.
Either way, I dont have the time or the goods to list anymore, so I am not going to worry too much about it, but it does seem to be a pretty good upgrade to the system they are using now.
TK
DSR's/STARS
New minimum standard for all sellers: We're evolving the way we assess quality for all sellers on eBay:
* The current 4.3 minimum average DSR requirements will be replaced with new requirements based on a seller's incidence of low DSRs (1s and 2s) on transactions with U.S. buyers:
o In October, all eBay sellers will need to have 1s or 2s for item as described on no more than of 3.00% of transactions, and on no more than 4.00% for communication, 4.00% for shipping time, and 4.00% for shipping and handling charges.
o In April 2010, the standards will be stricter. All eBay sellers will need to have low DSRs (1s or 2s) on no more than 1.00% of transactions for item as described, and no more than 2.00% for communication, 2.00% for shipping time, and 2.00% for shipping and handling charges.
o To ensure lower volume sellers are not penalized as a result of one or two transactions, it will take at least four instances of 1s or 2s before consequences based on low DSRs are enforced.
* Sellers with more than the maximum allowed 1s and 2s will receive lowered placement in search and may face limits on selling activity until their ratings improve.
* Sellers with excessively high rates of 1s and 2s or other low performance measures may be restricted from selling.
* The current Seller Performance Standards policy will be updated with the new DSR requirement.
UNPAID ITEMS
Unpaid items: Streamlined process cuts time in half. If a buyer doesn't pay, you can open an "unpaid item" case through the eBay Resolution Center. Changes to this process, coming in September, will make it faster and more efficient to get resolution—either getting paid, or getting your Final Value Fees refunded and your inventory "back on the shelf."
* Time to resolution will essentially be cut in half—from as long as 60 days to about 30 days—mainly as a result of reducing the emails and "back-and-forth steps. You can choose to start the process as early as 4 days after the item ends, and have it close as soon as 8 days after the item ends.
* Fewer pages to fill out means opening and closing cases will be easier and less time-consuming. And you'll be able to contact Customer Support via phone or chat as well as email.
* Email communications with your customers will be clearer and more neutral in tone and come from eBay (no more mandatory back and forth between buyer and seller). There will also be fewer emails overall.
* You'll even be able to choose to have the process initiated automatically—especially helpful for sellers with very high transaction volume. The new automated process will roll out gradually starting at the end of September and we are planning to make it available to all sellers by the holiday season.
* With the automated process, buyers won't be permitted to leave Feedback when a claim is open.
Either way, I dont have the time or the goods to list anymore, so I am not going to worry too much about it, but it does seem to be a pretty good upgrade to the system they are using now.
TK
