Shorted 15 autos in a Topps Chrome case - now what?

[A_Pharis]

Apples to oranges. I think you should be able to tell why, but if you need me to explain that as well, let me know.

Please, do.. because you're saying that they sell the cards for entertainment - which was diminished.
I would say the laptop was being used for entertainment - which would be diminished for failing to function for that purpose.

Yet, Edit: Skrip's eggs example was spot on?

 

[A_Pharis]

I stopped reading when you said hypothetical.

I deal in reality and facts, the facts are presented above. Topps sells entertainment, an experience, not value, the absurd part is you do not know that.

And Topps would say the other cards provide just as much opportunity for entertainment, because they don't discern different values. They would also say that the entertainment value of receiving autographs wouldn't be diminished as they are still to be had.
You contradict yourself so much.

Edit: By the way - "reality and facts" are that he is missing 15 autographs cards and is due 15 autograph cards. Perceived entertainment is MOST DEFINITELY not reality.

Do you ask for refunds on movies you don't enjoy?

 

[rum151man]

I think what topps or other companies should do is set aside some extra autos some good some bad maybe a few great ones. and actually seal them in its own pack with the 1 auto. then when people are shorted they select them at random & they are still in a sealed pack so you still have a chance of getting a good hit just like you expect a shot at on e in your box.

 

[rum151man]

I think what topps or other companies should do is set aside some extra autos some good some bad maybe a few great ones. and actually seal them in its own pack with the 1 auto. then when people are shorted they select them at random & they are still in a sealed pack so you still have a chance of getting a good hit just like you expect a shot at on e in your box.

or even better start giving a damn and stop shorting the autos

 

[Brewer Andy]

or even better start giving a damn and stop shorting the autos

Both solid ideas

 

[A_Pharis]

I think what topps or other companies should do is set aside some extra autos some good some bad maybe a few great ones. and actually seal them in its own pack with the 1 auto. then when people are shorted they select them at random & they are still in a sealed pack so you still have a chance of getting a good hit just like you expect a shot at on e in your box.

This actually sounds like a legitimate suggestion that doesn't impose GREATER costs that would eventually drive prices higher due to the amount of product that would be asked to be given away. +1, sir.

 

[A_Pharis]

or even better start giving a damn and stop shorting the autos

With the way that packing is handled by a third party, this would be as hard as trying to make sure all cards inserted are gem condition. It'd be a great solution, though.

 

[matfanofold]

Please, do.. because you're saying that they sell the cards for entertainment - which was diminished.
I would say the laptop was being used for entertainment - which would be diminished for failing to function for that purpose.

Yet, your eggs example was spot on?

Of course it was, but I will also take the time to explain the fruitless nature of your laptop example as well...

When you buy a laptop you know exactly what you are getting from display resolution, to processor, HDD size and speed, memory, ect... virtually every aspect save perhaps the bios revision is known upon purchase. With a case of baseball cards, although you know what set/offering you are buying, the variables such as 'hits' are unknown. These are also usually the defining staples of any given sports card product. Now, to properly use your laptop analogy...

Lets say you purchased a laptop for $1000 however, all you know is that you are getting an ASUS laptop. It could be a bottom line $300 kind with a A6 dual core AMD processor with minimal ram, small/slow HDD, cheap low resolution screen, integrated graphics, and cheap build quality. Or you may get a top of the line ASUS Republic of Gamers $4000 laptop with a quad core Intel i7, 16 GB of 1600 DDR3 Ram, 512 SSD HDD, GTX 780M and a top of the line 1080P screen. In fact you could be getting one of many different configurations in between as well, but are guaranteed a complete laptop.

Now upon paying your $1000 you get your box and open it only to see a mediocre laptop that is actually missing a screen, processor, ram, and keyboard. Not only did you not get a full laptop but now you have to ask for replacement parts to make a complete laptop, a laptop that will now have no shot in hell becoming anything close to top of the line 'hit laptop' because we all know full well the parts will be replaced with 'common' parts. So not only were you robbed of getting a complete laptop and have to wait at the whim of the seller to replace what was missing, but you were also robbed of the reasonable expectation to have just as much of a chance as anyone else with regards to opening up to a top of the line laptop.

Please tell me you can see the error of your analogy now, because if not I simply give up. I have no stake in this at all and really do not care enough to even debate this further. The last word is yours, I have stated my opinion fully and clearly. It can stand at that.

 

[A_Pharis]

Of course it was, but I will also take the time to explain the fruitless nature of your laptop example as well...

When you buy a laptop you know exactly what you are getting from display resolution, to processor, HDD size and speed, memory, ect... virtually every aspect save perhaps the bios revision is known upon purchase. With a case of baseball cards, although you know what set/offering you are buying, the variables such as 'hits' are unknown. These are also usually the defining staples of any given sports card product. Now, to properly use your laptop analogy...

Lets say you purchased a laptop for $1000 however, all you know is that you are getting an ASUS laptop. It could be a bottom line $300 kind with a A6 dual core AMD processor with minimal ram, small/slow HDD, cheap low resolution screen, integrated graphics, and cheap build quality. Or you may get a top of the line ASUS Republic of Gamers $4000 laptop with a quad core Intel i7, 16 GB of 1600 DDR3 Ram, 512 SSD HDD, GTX 780M and a top of the line 1080P screen. In fact you could be getting one of many different configurations in between as well, but are guaranteed a complete laptop.

Now upon paying your $1000 you get your box and open it only to see a mediocre laptop that is actually missing a screen, processor, ram, and keyboard. Not only did you not get a full laptop but now you have to ask for replacement parts to make a complete laptop, a laptop that will now have no shot in hell becoming anything close to top of the line 'hit laptop' because we all know full well the parts will be replaced with 'common' parts. So not only were you robbed of getting a complete laptop and have to wait at the whim of the seller to replace what was missing, but you were also robbed of the reasonable expectation to have just as much of a chance as anyone else with regards to opening up to a top of the line laptop.

Please tell me you can see the error of your analogy now, because if not I simply give up. I have no stake in this at all and really do not care enough to even debate this further. The last word is yours, I have stated my opinion fully and clearly. It can stand at that.

Yeah. Your description is completely off from the example I gave.
My example reference a single part malfunctioning shortly after a warrantied replacement that happen to negate the enjoyment of using the laptop for entertainment purposes.

That means you know the product you SHOULD have.. the product IS there.. but one essential part did not serve its purpose. Even though it is warrantied (much like Topps replaces missing cards promised by odds), should I give the person a new laptop for the sake of - let's say - a hard drive? The guy didn't get boxes upon boxes of emptiness. He even received SOME autos. So comparing it to a completely non-functioning laptop makes no sense. If you're going to spend 20 minutes typing out a response that completely ignores (for a second time) the qualifications of the example - save yourself the time. It's not that important to me.

 

[ballerskrip]

You can check the number of eggs in a carton at the store.
The process of replacing the eggs is in no way akin to replacing missing hits.

A more apt comparison would be ordering a box of cards and finding that - upon arrival - you were shorted 15 cards, and the company sends you those 15 cards at random.

Oh, wait - that's what is happening. Seriously, so because he missed out on 15 autos you think he should just have a whole new round of cards to try? So, if he hits a superfractor without opening the amount of packs listed as the odds for a superfractor... should he send that superfractor back since the odds stated he shouldn't hit it?


Come on. This is such a can of worms that the suggestion is nonsensical. He is owed 15 autographs. They will send him 15 autographs as per the standard.

Okay, so he should have the same odds at a Puig, a gold auto, red auto, camo auto, etc. BUT, Topps will NOT do that. They will ship him 15 base autos. Correct? And that satisfies you? Would that make you come back as a customer?

 

[Super Mario]

It sounds to me like whoever had the job of adding the hits in the process had to take a dump.

 

[A_Pharis]

Okay, so he should have the same odds at a Puig, a gold auto, red auto, camo auto, etc. BUT, Topps will NOT do that. They will ship him 15 base autos. Correct? And that satisfies you? Would that make you come back as a customer?

So the expectation of bad replacements is the sole reasoning for requesting a full case? I agree that Topps - historically - screws the pooch on replacements, but you can't really factor that in on every decision to send out replacements. Topps has no control voer a person buying a case vs. a box so I think they should handle them on the same scale. Hit for missing hit.

I've never said Topps doesn't suck or that he didn't get screwed - what I am saying is that if this were to happen that it'd set a dangerous standard for an expectation that would NEVER be met. If it did get met then you'd be willing to accept the future costs that it would incur.

 

[A_Pharis]

It sounds to me like whoever had the job of adding the hits in the process had to take a dump.

Hahaha this is my guess, too.

 

[BBCgalaxee]

Man on the moon? CHECK!

Right amount of autos a box? Impossible!

 

[IUjapander]

Do you ask for refunds on movies you don't enjoy?

No, but if the two hour movie stopped after 40 minutes yes I would demand a refund.

 

[A_Pharis]

No, but if the two hour movie stopped after 40 minutes yes I would demand a refund.

I was using that for reference to enjoyment, only. It is in no way near the same type of circumstance.

 

[MansGame]

I love analogies.


---
Buying Albert Belle cards! PM me!

 

[Casebusters]

Is this a good analogy?

What if you buy an auction that states there are 24 autos in the lot but when you get it there is only 9,
Would you let it go and say I oh well?

I love analogies.


---
Buying Albert Belle cards! PM me!

 

[A_Pharis]

Is this a good analogy?

What if you buy an auction that states there are 24 autos in the lot but when you get it there is only 9,
Would you let it go and say I oh well?

No - you'd ask the seller for the 15 more autos....
No one is telling the OP to say "Oh, well." Not sure where you were going with this.

 

[Bob Loblaw]

I stopped reading when you said hypothetical.

I deal in reality and facts, the facts are presented above. Topps sells entertainment, an experience, not value, the absurd part is you do not know that.

He opened the case. He received his entertainment.