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I Pay for an item on the around aug 20th. Nothing rcvd, after a week-10 days, so I send a few emails, no returns, read feedback, a new neg, warning, may not send higher value items. I file case on 9/13. 9/14 get email, from ebay, case is closed, seller sent refund. I notice it is a echeck and laugh, thinking this will never clear. 3 days later, paypal email stating, it didnt clear, they will have to try again. I then leave neg feedback and call ebay. On friday morning, I am told by ebay, no problem, I am correct, they never should have closed the case over an e-check, its a flaw they are aware of, they will get me a refund fast, expect it maybe even by friday night. I call sunday, I am correct, expect it by monday. I call today and once again am told, I am correct this was wrong, they are very sorry and value me and want to fix it. However, they cant, paypal is still trying to pull the e-check from the sellers acct and it may even take until 9/30. When it doesnt clear on 9/30, i will have to call again and wait for a refund from ebay. I explain, this a-hole has had my $100 for close to a month, you guys are helping him screw me. I need the money to pay bills. Now I am having to sell a few items cheaper than planned just to get money to my acct so I dont go under for the first time in my life (guys, you know what this makes our wifes do, I wont say mroe). So, im out the 100 and out potential profit, because of him and ebay. Once again, they are sorry and i am correct. but there is nothing they can do about it. The guy has 113 feedback. Now has 4 negs in the last few weeks. All his good feedback are for 1-5 dollar items, the 4 negs are 50-199. And after being told how they take this so serious and are very sorry and wish they could help me, this guy still has 4 auctions running, just waiting to rip one of you off. Proving just how serious ebay is about protecting us. I have a family member that is a vp/pres. for ebay and paypal, when I tell him this stuff , he doesnt even listen. Guys he works with that I have talked to about this sutff, off the record, just say, where else ya gonna go. They have such an ego problem its gross. When beckett decided to suck, people invented FCB, Why the hell cant someone replace ebay? Sorry for the rant, just pissed right now. Im sure there are typos and spelling errors, forgive, typing fast and mad isn't one of my skills. How do you guys feel about this type of crap?
Greg
Greg