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Canceling eBay transactions

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CollectorsCorner

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I have a guy that won 2 auctions from me this past Sunday. One for 99 cents and the other for 28.77. Right after I sent the invoice he emailed me saying he accidentally sniped the 28.77 auction for 99 dollars instead of 99 cents and doesn't want it. I am fine canceling the transaction and relisting the items but want to cancel both auctions at once as I don't want him to cherry pick the auction because he got it for a steal of a price. I don't know if I believe his story or not since you have to confirm the bid obviously but I am willing to just cancel them.

When I go to cancel the transaction it looks like I have to do them separate, I want to know if there is a way to just cancel the whole transaction.

Thank you for your help in advance.
 

zep33

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It's 2 different transactions so both have to be cancelled seperately. It only shows as one so the buyer can pay for both at the same time. It's still 2 transactions though
 

abeabe

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Why not sell him the one card at .99 plus ship and cancel other?
 

CollectorsCorner

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zep33 said:
It's 2 different transactions so both have to be cancelled seperately. It only shows as one so the buyer can pay for both at the same time. It's still 2 transactions though

Thank you for your help
 

CollectorsCorner

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abeabe said:
Why not sell him the one card at .99 plus ship and cancel other?

I might, but would you sell the guy a card he got cheap only because the other one that he attempted to get cheap backfired? The sale was for 30 dollars total on both cards and now that he doesn't want the big one I should just keep it and sell him the other one for a buck?
 

vetsgt02

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You should honr the seprate sell of .99. He is a crappy ebayer but it is not right to cnx his win just because of a misunderstanding on another. I say cnx the 28 dollar one and let him have the other for .99
 

jkeys

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J-Rod said:
abeabe said:
Why not sell him the one card at .99 plus ship and cancel other?

I might, but would you sell the guy a card he got cheap only because the other one that he attempted to get cheap backfired? The sale was for 30 dollars total on both cards and now that he doesn't want the big one I should just keep it and sell him the other one for a buck?

I'd probably cancel both. JMO though. I'm sure others feel differently.

- jkeys
 

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