Ebay Question: What To Do If You Get The Wrong Item

[jkneer]

I recently purchased an autographed card on eBay. (The card was a 2009 Razor Bryce Brown autograph). When I received the package yesterday, the card inside was a Bryce Brown base card. I have contacted the seller and currently am waiting for a response.

My question is, if the seller refuses to respond or tries to claim I am lying, do I stand a chance to win a dispute with eBay or PayPal. I will fully acknowledge the fact that I received a package from the seller, I just got the wrong item.

i would appreciate any advice anyone has. Thanks.

 

[Card Magnet]

If you have to file a dispute, you should win. Paypal tends to side with the buyers in cases like that.

Good luck, and if it does turn out that the guy is pulling something over on you - let us know his ebay name so we can avoid him.

 

[200lbhockeyplayer]

If the seller isn't a tool, you should be fine. Even with Paypal/eBay.

That said, is the seller "respected" - IE: have a decent enough feedback rating?

Is it the one that recently closed for $68+?

 

[jkneer]

I will definitely post information on the seller if this goes badly. It is early, I contacted him through eBay yesterday, and sent an email today.

I am just nervous as I have never received the wrong item, and it happens to be on one of my biggest individual card purchases.

 

[jay1065]

How long has it been since you contacted the seller? Do you have a link to the completed auction? If it was listed as and pictured an autographed card, it sounds as if you have a clear cut case of "item not as described."

 

[jkneer]

Yes it is the one that closed for $68. The seller has a 99.5% rating, but after this happened I have done some research on him, and it appears some people have had some issues with him.

It is hard with the Razor All American set as he is one of the few people actually selling the autograph singles.

 

[jkneer]

Here is a link to the auction.

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=360222645841&ssPageName=STRK:MEWNX:IT

 

[Philip J. Fry]

Just scan the card you received in case Paypal asks for proof. Ok who am I kidding, even if you were lying you'd more than likely win.

 

[pigskincardboard]

Just scan the card you received in case Paypal asks for proof. Ok who am I kidding, even if you were lying you'd more than likely win.

This is why I'll never understand ebay, or how they could ever enforce something like that. There's pretty much no way in which the seller can win. You could send a 1000 card, and the buyer claim that you sent a 2 dollar card. How do they decide who's lying?

On cases like that, I think Paypal should stay the hell out of it -- maybe hold the money -- and force the buyer to file a police report. That at least puts the buyer at risk of getting effed over for filing false reports.

Mind you, I'm sure the police department won't appreciate reports for under 100 bucks.

When someone brought up the security tag thing a few weeks ago, this is exactly why it's needed by the big sellers.

If the cops find your finger prints on the card, you lose.

 

[prospectorgems]

I will definitely post information on the seller if this goes badly. It is early, I contacted him through eBay yesterday, and sent an email today.

I am just nervous as I have never received the wrong item, and it happens to be on one of my biggest individual card purchases.

I had the same thing happy to me a little over a year ago. I purchased a gold refractor and he just me a base card. At first, I thought it was a mistake until I never heard back from him. I thought I was screwed cause he used DC, but turns out I wasn't the only person he screwed over and was lucky enough to get my money back. I highly doubt the seller made a mistake, who really sells base cards anyway?

 

[jkneer]

I agree the situation stinks for both parties. I have no real way to prove I didn't get the card, and he has no way to prove I didn't switch cards. It pisses me off the guy charged 8.99 shipping and HANDLING and can't get the right card sent out.

As for the police and the fingerprint issue, I would lose in this claim. The card came in a card saver case with no penny-sleeve. I took the card out to make sure there wasn't a second card in there. There has to be some way to avoid these situations.