Grader's hair inside BGS slab, EDIT: Fixed by BGS!

[jlyles]

Will BGS reslab it for free, considering it is their fault? I bought this on eBay (the seller did not disclose that the hair was in the slab and the scan was unclear) and now I am hoping that BGS will reslab it for me. The problem is that they are NOT replying to my emails (I sent 2 from 2 seperate email addresses to the [email protected] or whatever it is, and I used their "contact us" form twice). I can't find a phone number to call them with either, does anyone have any helpful information for me?

Yes, that hair is in the slab on the card lol.

Thanks in advance for any help!

EDIT:

Received this today!

Thank you for all the help, the email Jaypers sent me got me in contact with Joe Clemons who helped me out. I sent the card Monday and it was waiting at my house for me today when I got back home from school.

 

[NYCrulesU]

Re: What would you do in this situation?

I would contact BGS and see if they would reslab it. I would like to think they would in this case.

 

[wolfmanalfredo]

Re: What would you do in this situation?

I'm sure they would, if not that is really lame.

Not the same, but a couple times I've gotten cards in the mail where the toploader was taped shut and tons of hair and link were sticking out. Kinda gross

 

[TomMurry]

Re: What would you do in this situation?

I would contact BGS and see if they would reslab it. I would like to think they would in this case.

Could be worse...the hair could be a curly

 

[EricInCT]

Re: What would you do in this situation?

I'm sure they would, if not that is really lame.

Not the same, but a couple times I've gotten cards in the mail where the toploader was taped shut and tons of hair and link were sticking out. Kinda gross

I don't mind dog or cat hair on my cards......these people aren't a business like Beckett.

 

[wolfmanalfredo]

Re: What would you do in this situation?

I'm sure they would, if not that is really lame.

Not the same, but a couple times I've gotten cards in the mail where the toploader was taped shut and tons of hair and link were sticking out. Kinda gross

I don't mind dog or cat hair on my cards......these people aren't a business like Beckett.

I don't think it was dog or cat hair.... Like a lock of curlies

 

[jlyles]

Re: Grader's hair inside BGS slab, BGS not replying to email.

I just edited the original post; still no response from BGS and it's been 10 days since I sent my first email. Anyone have any information for me (who exactly to contact, a phone number I can call, maybe how to send it in if they will do it for free)?

Thanks

 

[BunchOBull]

Re: Grader's hair inside BGS slab, BGS not replying to email.

That sucks man, but I laughed a little when I saw the hair in your sig line.

 

[WJCIII]

Re: Grader's hair inside BGS slab, BGS not replying to email.

Email [email protected] or call (972) 448-9144 and talk to Joe. BGS will definitely fix the problem at no charge.

 

[bballcardkid]

Re: Grader's hair inside BGS slab, BGS not replying to email.

I would keep it. That's an ebay 1/1 :lol:

 

[Viking4Alpha]

Re: Grader's hair inside BGS slab, BGS not replying to email.

If it was an Allen & Ginter card there wouldn't be a problem... :lol:

 

[bradical]

Re: Grader's hair inside BGS slab, BGS not replying to email.

I had a small piece of a white foreign object in one of my slabs and sent it back to reslabbed and they did it with no questions asked.

 

[Fandruw25]

Re: Grader's hair inside BGS slab, BGS not replying to email.

PM sent

 

[jcmint]

Re: Grader's hair inside BGS slab, BGS not replying to email.

Bgs will reslab it I am sure of it

 

[ballerskrip]

Re: Grader's hair inside BGS slab, BGS not replying to email.

Bgs will reslab it I am sure of it

+1

 

[autocut]

Re: What would you do in this situation?

I would contact BGS and see if they would reslab it. I would like to think they would in this case.

Could be worse...the hair could be a curly

It could be a lot worse... they could have put wrong sleeve in it or mislabelled.

 

[cgilmo]

Re: Grader's hair inside BGS slab, BGS not replying to email.

Email [email protected] or call (972) 448-9144 and talk to Joe. BGS will definitely fix the problem at no charge.

This is what I would do. Joe takes care of me when I have an issue.

 

[Randy Shields]

Re: Grader's hair inside BGS slab, BGS not replying to email.

I would keep it. That's an ebay 1/1 :lol:

Unfortunately no it's not. This is simply a Matt Dominguez game-used nostril hair. Beckett Grading lists them as a common in the set. The toughest one to get is the infamous curly. Those are extremely rare with maybe 1 or 2 in existence. Word has it that he's a shaver.

On a serious note, go with what Chris and the other poster said. I've talked with Joe as well on numerous occasions and he's a nice guy who's helped me out several times.

 

[Tom Oates]

Re: Grader's hair inside BGS slab, BGS not replying to email.

So much for Quality Control :-(

 

[jlyles]

Re: Grader's hair inside BGS slab, BGS not replying to email.

Thank you all very much for the help. Jaypers sent me an email address to Joe Clemons and Joe emailed me back very quickly and said they would fix it for free. So I just got back from the PO and should have it back pretty soon I'm guessing (I only live about 30 minutes away from their headquarters).

Thanks again for the help!