How Do You Deal With People Like This Guy?

[gonzagacubs]

About a week and a half ago, a guy wins a card off of me on ebay. I ship card to him. He receives card yesterday. Sends me this message....

Dear gonzagacubs,

i received this card today and both bottom tips have dings and this significantly devalues the card.

I will be mailing it back to you and ask that you please give me a full refund.

- wildcardbig3413

So, I send him this message back this morning.

Dear wildcardbig3413,

Please send me a scan of the card showing the damage before you send it back. I will happy to refund you, but I must see a scan first. Thanks.

- gonzagacubs

Get home from work this evening, and have this waiting for me.

Dear gonzagacubs,

Item is packaged for return and you can look at it I'n person. If you dont refund me I will file a claim on eBay and provide the tracking. You should have advertised it correctly. I have not removed the card from the sleeve.

Thank you
Ricky

- wildcardbig3413

Before I can even respond, I get this one right after.

Dear gonzagacubs,

Hi your ebay item was returned/shipped today via USPS first class and your tracking number is:

0310 2010 0001 6102 5879

Please issue me a full refund upon receipt to ***@yahoo.com via paypal.

Thank you
Ricky

- wildcardbig3413


Now, nowhere in my auctions do I state that I accept refund. I shipped the card in a toploader and a team bag with a packaging peanut inside as well. There is no way the bottom of the card got damaged. I am almost sure of it. How would you go about dealing with this guy? I am almost half tempted to send the card right back to him if it is in fact not damaged. Here is a scan of the card when I had it in my possession.

Thanks in advance for the help.

 

[ThoseBackPages]

wow, what an ******. sorry this happened to you. yet another reason to go graded.

 

[TomMurry]

Botom right doesnt look sharp. Might be hard to see unless youre looking for it.
You dont have to say you accept refunds. If someone wants one, they will end up getting it.

 

[sneekc]

You're SOL. Sellers always lose on ebay. You're only saving grace may be if your auction doesn't accept returns. Even then, abate buyer protection will likely slam you.
Relist the card.

 

[BBCgalaxee]

Blocked, another buyer abusing a flawed system hoping to land a potential 9.5 w/o actually it slabbed

 

[sheetskout]

I know it's a terrible situation, and I feel for you, but I still believe the guy has the right to ship back. It seems like he's following the correct procedure as well.

 

[sheetskout]

I know it's a terrible situation, and I feel for you, but I still believe the guy has the right to ship back. It seems like he's following the correct procedure as well.

 

[jrinne]

Take this out of your description.

Card is in great condition with no noticeable flaws. Any marks that appear to be on the card are from the toploader or the scanner. I am not a professional grader, so I have no idea what the card would grade. Please use the scan to determine the condition of the card yourself.

I always leave the description as simple as possible. "you are bidding on the item listed and pictured above"

 

[BunchOBull]

I don't even know why eBay allows sellers to advertise "no refunds." We all accept returns...or we're forced to anyway.

 

[goldenegg1]

Just a heads up, I had an appointment with an Ebay specialist and she told me that I should go ahead and offer refunds for everything I sell now because they are rolling out a new policy that everyone must accept returns. In that guys defense though, he has done everything correctly. Cancel the transaction and get your fees back.

 

[A_Pharis]

Start using Sports Card Bin

Also, I always expect "I need to return this damaged card" to be an attempt to swap out their crappy copy for my better copy. When you get it, be sure to match up the auto and all t make sure he didn't return a different copy.

 

[gonzagacubs]

Start using Sports Card Bin

Also, I always expect "I need to return this damaged card" to be an attempt to swap out their crappy copy for my better copy. When you get it, be sure to match up the auto and all t make sure he didn't return a different copy.

Honestly, this was the one of the first things I was thinking. I mean, what I don't understand is how he determined it was damaged without taking the card out of the teambagged toploader. This is honestly the first time I have had someone gripe about the condition they received their card in.

 

[yclipper21]

Think this is the same guy who got me a few months back. Was it a Bryce Harper chrome, or refractor of some sort??? That tag rings a bell, and he bought some Harper chromes from me and said they weren't the ones pictured in the listing. All my auctions are always what I picture. He sent me some crazy off center Harper which wasn't what I shipped. Trying to get a bgs 9.5 at all the sellers expense!!!

 

[FortyFour]

You're in the wrong. If the guy said he was not happy you should of just obliged. You got lucky most of the time the dude wants to keep the card and get his money back.

 

[vwnut13]

You have the card and the money.

He sent the card back when you had a no-return policy.

Let him take it up with ebay.

Don't send him a refund to a random paypal because he will probably try to get a refund through ebay as well.

 

[gonzagacubs]

You have the card and the money.

He sent the card back when you had a no-return policy.

Let him take it up with ebay.

Don't send him a refund to a random paypal because he will probably try to get a refund through ebay as well.

I don't have the card yet. This all just happened today. Obviously I am going to inspect the card when it arrives before anything else happens.

 

[gonzagacubs]

You're in the wrong. If the guy said he was not happy you should of just obliged. You got lucky most of the time the dude wants to keep the card and get his money back.

How am I in the wrong? Buyer asked me for a refund without offering any proof of the card being damaged, and before I could respond, he shipped the card back to me today.

 

[FortyFour]

You're in the wrong. If the guy said he was not happy you should of just obliged. You got lucky most of the time the dude wants to keep the card and get his money back.

How am I in the wrong? Buyer asked me for a refund without offering any proof of the card being damaged, and before I could respond, he shipped the card back to me today.

He doesn't need proof.