Raw Card Review Mistake = 45 days

[Topnotchsy]

I had no clue that they regraded it. First time I had ever done RCR. I figured they attached sub-grades to the RCR # and it was a simple process. So, maybe a couple of those 9.5's could wind up being 10's afterall, but probably not since I ******* at them...

First time I RCR'd I was shocked to find this out. Honestly thought it was ridiculous. Now the only time I'll really consider RCR is at a show where I plan to move the card immediately and will be there long enough to get it back and offer it up at the show.

 

[Huffamaniac]

I did not know that. Thanks

I don't know if this will make you feel better, but 45 days is more like 6 1/2 weeks, not 9.

At least you are getting your cards graded at a good price. What upsets me is that they are acting like they are doing you a favor honoring the price . That is the law. If something is advertised at a certain price they need to honor it

The 45 days is business days...it doesn't include weekends or holidays...

 

[Sean_C]

Please correct me if I'm wrong;


1). You got the cards RCR at a show, then took the cards home
2). Then decided you wanted to actually have them slabbed

Correct?

 

[dwise72]

Please correct me if I'm wrong;


1). You got the cards RCR at a show, then took the cards home
2). Then decided you wanted to actually have them slabbed

Correct?

That is correct...

 

[WJCIII]

I saw the $5 on a Beckett Thread on their website... http://www.beckett.com/forums/thread-1441944.html" onclick="window.open(this.href);return false;" onclick="window.open(this.href);return false;" onclick="window.open(this.href);return false;" onclick="window.open(this.href);return false;" onclick="window.open(this.href);return false;" onclick="window.open(this.href);return false;
I asked the girl I normally deal with if $5 was the price to slab cards after RCR. She said that was correct. I didn't ask how long, which was my fault, but when I send in cracked cases and slabbed cards with wrong labels to fix plus the free card to make up for the mistake, they are done in 2 days. I figured it would take 10 days or less to slab RCR's...




I guess you figured wrong. Because you never clarified how long the return time was you are blaming Backett?

Why does nobody ever want to accept responsibility for their own oversights?

I dont think any reasonable person would have thought there was five day turn around time for these cards. I believe the Beckett guy accomodated you the best he could and yet you ask for more. Either pay up for quicker service or sit back, relax and wait for your cards. This one is on you and not Beckett!

I never said I expected them in 5 days...I just certainly didn't think it would take 45 days...they are pretty much already graded...
I did say I made a mistake by not asking how long the turnaround time was, but then again every person on some of these forums is perfect...
I send in many cards to Beckett per year and one would think they would want to keep the customer satisfied...

This may be where the confusion is. Beckett's policy is when they get a RCR, they regrade the card. The grade on the RCR is not guaranteed. (Honestly I have not clue if they spend as much time looking over a card in an RCR as one that is sent raw, but that is their claim.) Because of this, you cannot compare it to when you send in a card with an incorrect label, where they simply pop out the card and replace the label, or a case where the holder is cracked but the card was already slabbed. You have to view it as if it is any other submission and for that, $5 for 45 days makes sense.

That's only partially true. You're correct that the card passes through the hands of a grader again because it is assigned sub-grades at that time. However, if you have a card RCR at a show and resubmit the card at the same show then the grade is guaranteed. If you take the care home and send it later the grade is not guaranteed because the card can be bent while in the RCR holder. If you turn a card in as soon as you get it back from RCR and want it encapsulated then the grade is guaranteed. If the grade changes then BGS always compensates.

 

[Topnotchsy]

I saw the $5 on a Beckett Thread on their website... http://www.beckett.com/forums/thread-1441944.html" onclick="window.open(this.href);return false;" onclick="window.open(this.href);return false;" onclick="window.open(this.href);return false;" onclick="window.open(this.href);return false;" onclick="window.open(this.href);return false;" onclick="window.open(this.href);return false;" onclick="window.open(this.href);return false;
I asked the girl I normally deal with if $5 was the price to slab cards after RCR. She said that was correct. I didn't ask how long, which was my fault, but when I send in cracked cases and slabbed cards with wrong labels to fix plus the free card to make up for the mistake, they are done in 2 days. I figured it would take 10 days or less to slab RCR's...




I guess you figured wrong. Because you never clarified how long the return time was you are blaming Backett?

Why does nobody ever want to accept responsibility for their own oversights?

I dont think any reasonable person would have thought there was five day turn around time for these cards. I believe the Beckett guy accomodated you the best he could and yet you ask for more. Either pay up for quicker service or sit back, relax and wait for your cards. This one is on you and not Beckett!

I never said I expected them in 5 days...I just certainly didn't think it would take 45 days...they are pretty much already graded...
I did say I made a mistake by not asking how long the turnaround time was, but then again every person on some of these forums is perfect...
I send in many cards to Beckett per year and one would think they would want to keep the customer satisfied...

This may be where the confusion is. Beckett's policy is when they get a RCR, they regrade the card. The grade on the RCR is not guaranteed. (Honestly I have not clue if they spend as much time looking over a card in an RCR as one that is sent raw, but that is their claim.) Because of this, you cannot compare it to when you send in a card with an incorrect label, where they simply pop out the card and replace the label, or a case where the holder is cracked but the card was already slabbed. You have to view it as if it is any other submission and for that, $5 for 45 days makes sense.

That's only partially true. You're correct that the card passes through the hands of a grader again because it is assigned sub-grades at that time. However, if you have a card RCR at a show and resubmit the card at the same show then the grade is guaranteed. If you take the care home and send it later the grade is not guaranteed because the card can be bent while in the RCR holder. If you turn a card in as soon as you get it back from RCR and want it encapsulated then the grade is guaranteed. If the grade changes then BGS always compensates.

Interesting, that was not how it was explained to me, but good to know. Thanks.

 

[Sean_C]

Then why didn't you have it slabbed at the show once you got the grades back? Were you trying to sell them in the RCR holders, realized that no one trusts them, then decided to have them slabbed?

Secondly, it is totally your fault for not confirming details before submitting them. You are fortunate that Beckett didn't just send them back to you.

Finally, referring to the person you deal with at Beckett as "your girl" is the height of demeaning condescension.

Please correct me if I'm wrong;


1). You got the cards RCR at a show, then took the cards home
2). Then decided you wanted to actually have them slabbed

Correct?

That is correct...

 

[nyc3]

Wait, so Beckett didnt mess up? It was a case of the customer assuming they should get this rate right?

If so you where wrong how is it Becketts fault? Ask for your cards and money back and move on they owe you nothing.

 

[dwise72]

Then why didn't you have it slabbed at the show once you got the grades back? Were you trying to sell them in the RCR holders, realized that no one trusts them, then decided to have them slabbed?

Secondly, it is totally your fault for not confirming details before submitting them. You are fortunate that Beckett didn't just send them back to you.

Finally, referring to the person you deal with at Beckett as "your girl" is the height of demeaning condescension.

[quote="Sean_C":2seye4qx]Please correct me if I'm wrong;


1). You got the cards RCR at a show, then took the cards home
2). Then decided you wanted to actually have them slabbed

Correct?

That is correct...

[/quote:2seye4qx]

The only show they slab cards at is the National. I figured I would take them home because it was late and the show was about to end and they still had several people at their booth and to be honest, I had dinner reservations...

I referred to her as "my girl" because she is the one I email and talk to for every transaction...nothing condascending about that and you are blowing that WAY out of proportion...

 

[ajbraves25]

Please correct me if I'm wrong;


1). You got the cards RCR at a show, then took the cards home
2). Then decided you wanted to actually have them slabbed

Correct?

That is correct...

Should have just left them with them to regrade and slab. You may still be waiting, but I bet you'd have them sooner than having the process start over.

~AJ

 

[lisu]

It's always been $5/$6 for 45 days service when I have submitted in RCR's at a show. I'm surprised you would think it's that cheap for 2 day service.

I didn't submit them at the show...it was my first time for RCR...

Ahh - that's your mistake then. I submitted my RCR's the last day I was at the show, so that they could slab and send back to me later. Less of a load to take home too!

 

[dwise72]

I am probably just going to suck it up and pay the additional $5 per card for 10 day service...