READ THIS THREAD - For Sellers Who Get DSR DINGS.

[Zithy]

I just called and talked to someone in trust and safety and the woman said it would be "impossible" to trace what buyer had left the bad DSRs on my account....even when I knew user's ID and the item number. Load of bull. I'm calling again and seeing if I can get a rep like the one you got...

Okay, this time got a rep who was more willing to help. She filed a report that the feedback will be investigated to see whether the buyer for the specific item # I gave her manipulated the feedback system (left a positive with a 1 or a 2). She said it would take 48-72 hours and that I would not be contacted but the low DSRs would be removed if I am right (which I'm 99% sure I am).

That's about the exact same response I got and sure enough, a day or two later the bad DSR's were gone.

 

[burke23]

So - does this mean if we all win auctions from scammer and schill sellers, we can finally get them removed from ebay?
pete

 

[All The Hype]

If this is true, it completely undermines the feedback system. If I get the card in approximately condition advertised, I leave positive feedback.

I have had a few rare scenarios when it took 3-4 weeks before I received a card. These were cases where 1 or 2 star DSRs were MORE than appropriate, although overall the transaction went through so I left positive feedback.

EBay removing this feedback defeats the purpose of having a DSR system. Not all positive transactions are perfect.

Then again, I consider myself to be very fair in the feedback I leave. Surely there are a bunch of idiots out there who like to ding sellers for no particular reason.

 

[Zithy]

If this is true, it completely undermines the feedback system. If I get the card in approximately condition advertised, I leave positive feedback.

I have had a few rare scenarios when it took 3-4 weeks before I received a card. These were cases where 1 or 2 star DSRs were MORE than appropriate, although overall the transaction went through so I left positive feedback.

EBay removing this feedback defeats the purpose of having a DSR system. Not all positive transactions are perfect.

Then again, I consider myself to be very fair in the feedback I leave. Surely there are a bunch of idiots out there who like to ding sellers for no particular reason.

That is unfortunately and apparently true . . .

 

[Sweetness]

If this is true, it completely undermines the feedback system. If I get the card in approximately condition advertised, I leave positive feedback.

I have had a few rare scenarios when it took 3-4 weeks before I received a card. These were cases where 1 or 2 star DSRs were MORE than appropriate, although overall the transaction went through so I left positive feedback.

EBay removing this feedback defeats the purpose of having a DSR system. Not all positive transactions are perfect.

Then again, I consider myself to be very fair in the feedback I leave. Surely there are a bunch of idiots out there who like to ding sellers for no particular reason.

If a seller deserves a 1 or 2 you need to give a neutral or neg. Positive feedback is for positive transactions. You can't leave bad comment on a positive feedback why should be able to ding DSR's. Alot of people (not refering to you) use DSR's dings as a chicken shat way of screwing people.

Not being able to leave bad DSR's actually makes the feedback profiles more accurate. If a person deserves bad dsr's then you need to leave a neg. or neutral which can be seen by everyone. Now a truely bad seller that used to get bad dsr's but pos. feedbacks will get more neutrals and neg's and buyers will be able to get a better picture of the seller's habits.

 

[Card Magnet]

This is really a double sided sword.

Sure, it's great for people who get garbage dsr ratings without cause. But what about people who deserve a low star rating in a category, even with positive feedback?

If the seller waits a week to even mail your item, but it shows up in perfect condition, ebay would rather we neg/neutral them instead of leaving a positive feedback and giving low stars on the proper dsr? What about a seller who charges $4 for shipping, and then the card shows up in a PWE?

A slow shipper doesn't deserve the hurt of a negative or neutral if the item comes as described. They should get a positive, but with a low rating for shipping time. People can clearly see the low DSR, and aren't turned away by just the feedback itself. A person will see a negative and be completely turned away without even knowing the reason.

Now we're going to see sellers bitching about an increase in neutral/negative feedbacks, and will be blaming ebay for it (should this tidbit about feedback removal hit the large scale).

 

[hofautos]

This is really a double sided sword.

Sure, it's great for people who get garbage dsr ratings without cause. But what about people who deserve a low star rating in a category, even with positive feedback?

If the seller waits a week to even mail your item, but it shows up in perfect condition, ebay would rather we neg/neutral them instead of leaving a positive feedback and giving low stars on the proper dsr? What about a seller who charges $4 for shipping, and then the card shows up in a PWE?

A slow shipper doesn't deserve the hurt of a negative or neutral if the item comes as described. They should get a positive, but with a low rating for shipping time. People can clearly see the low DSR, and aren't turned away by just the feedback itself. A person will see a negative and be completely turned away without even knowing the reason.

Now we're going to see sellers bitching about an increase in neutral/negative feedbacks, and will be blaming ebay for it (should this tidbit about feedback removal hit the large scale).

Whats wrong with waiting a week before the seller ships a card? Not everyone goes to the post office every day, and sometimes buyers take a week to pay. The seller puts in their auction how many days they wait until shipping, because if an item is paid for on a sunday, and if the seller cant get away during the week and has to wait until saturday to ship....that's 6 days. would you be someone that wouldn't give 5 stars for shipping time?

 

[Card Magnet]

This is really a double sided sword.

Sure, it's great for people who get garbage dsr ratings without cause. But what about people who deserve a low star rating in a category, even with positive feedback?

If the seller waits a week to even mail your item, but it shows up in perfect condition, ebay would rather we neg/neutral them instead of leaving a positive feedback and giving low stars on the proper dsr? What about a seller who charges $4 for shipping, and then the card shows up in a PWE?

A slow shipper doesn't deserve the hurt of a negative or neutral if the item comes as described. They should get a positive, but with a low rating for shipping time. People can clearly see the low DSR, and aren't turned away by just the feedback itself. A person will see a negative and be completely turned away without even knowing the reason.

Now we're going to see sellers bitching about an increase in neutral/negative feedbacks, and will be blaming ebay for it (should this tidbit about feedback removal hit the large scale).

Whats wrong with waiting a week before the seller ships a card? Not everyone goes to the post office every day, and sometimes buyers take a week to pay. The seller puts in their auction how many days they wait until shipping, because if an item is paid for on a sunday, and if the seller cant get away during the week and has to wait until saturday to ship....that's 6 days. would you be someone that wouldn't give 5 stars for shipping time?

If they state how many days they wait until they ship, or states a specific day of the week, that's a different story. When it says "Handling Time: 1 day" or "2 days" and it takes them over a week, you're darn right I'll go low on the DSRs.

 

[cmnkb8]

[quote="Card Magnet":1gwcgm2c]This is really a double sided sword.

Sure, it's great for people who get garbage dsr ratings without cause. But what about people who deserve a low star rating in a category, even with positive feedback?

If the seller waits a week to even mail your item, but it shows up in perfect condition, ebay would rather we neg/neutral them instead of leaving a positive feedback and giving low stars on the proper dsr? What about a seller who charges $4 for shipping, and then the card shows up in a PWE?

A slow shipper doesn't deserve the hurt of a negative or neutral if the item comes as described. They should get a positive, but with a low rating for shipping time. People can clearly see the low DSR, and aren't turned away by just the feedback itself. A person will see a negative and be completely turned away without even knowing the reason.

Now we're going to see sellers bitching about an increase in neutral/negative feedbacks, and will be blaming ebay for it (should this tidbit about feedback removal hit the large scale).

Whats wrong with waiting a week before the seller ships a card? Not everyone goes to the post office every day, and sometimes buyers take a week to pay. The seller puts in their auction how many days they wait until shipping, because if an item is paid for on a sunday, and if the seller cant get away during the week and has to wait until saturday to ship....that's 6 days. would you be someone that wouldn't give 5 stars for shipping time?

If they state how many days they wait until they ship, or states a specific day of the week, that's a different story. When it says "Handling Time: 1 day" or "2 days" and it takes them over a week, you're darn right I'll go low on the DSRs.[/quote:1gwcgm2c]

Ditto.

 

[reljac]

Then they simply deserve a neutral stating that their shipping was slower than it should've been...

or if you were happy with the transaction and ok with with the shipping time and want to give them a positive, just give them 3 stars in shipping time

low DSR should be reserved for exceptionally bad service... It's why I hate these crazy survey systems... they generally end in people leaving more extremes and rarely in the middle.

 

[morgoth]

You have to constantly monitor your Dashboard.

You know I was wrongly accused by a seller of lowering his DSR's. Here is the exact feedback I left, "AWESOME SELLER, VERY FAST SHIPPING, 5 STAR TRANSACTION. MAHALO! AAAAA+++++=". I left him 5's across the board and the next day received several accusatory messages. I don't know what happened but I was happy with the deal and left glowing feedback and DSR's. He told me he monitors his DSR's daily and it wasn't until I left feedback that they went down. Whatever ::facepalm::

Had the same thing happen to me from a guy I had purchased multiple times with, and he had very nice raw vintage. Guy banned me from his auctions too.

 

[sportscardtheory]

If this is true, it completely undermines the feedback system. If I get the card in approximately condition advertised, I leave positive feedback.

I have had a few rare scenarios when it took 3-4 weeks before I received a card. These were cases where 1 or 2 star DSRs were MORE than appropriate, although overall the transaction went through so I left positive feedback.

EBay removing this feedback defeats the purpose of having a DSR system. Not all positive transactions are perfect.

Then again, I consider myself to be very fair in the feedback I leave. Surely there are a bunch of idiots out there who like to ding sellers for no particular reason.

If a seller deserves a 1 or 2 you need to give a neutral or neg. Positive feedback is for positive transactions. You can't leave bad comment on a positive feedback why should be able to ding DSR's. Alot of people (not refering to you) use DSR's dings as a chicken shat way of screwing people.

Not being able to leave bad DSR's actually makes the feedback profiles more accurate. If a person deserves bad dsr's then you need to leave a neg. or neutral which can be seen by everyone. Now a truely bad seller that used to get bad dsr's but pos. feedbacks will get more neutrals and neg's and buyers will be able to get a better picture of the seller's habits.

Wait until some buyer negs and leaves you bad DSRs because the Post Office took too long to get your item to them. Your tune will change then. As a seller, you should want some protection, but you seem to think that this process is how it should be? Like I said, wait until someone negs and lowers your DSRs instead of just leaving positive and lowering your DSRs. You are basically saying that you WANT people to leave you bad feedback and low DSRs instead of of just low DSRs. That makes no sense as a seller.

 

[hofautos]

[quote="Card Magnet":2uyqg4qk]This is really a double sided sword.

Sure, it's great for people who get garbage dsr ratings without cause. But what about people who deserve a low star rating in a category, even with positive feedback?

If the seller waits a week to even mail your item, but it shows up in perfect condition, ebay would rather we neg/neutral them instead of leaving a positive feedback and giving low stars on the proper dsr? What about a seller who charges $4 for shipping, and then the card shows up in a PWE?

A slow shipper doesn't deserve the hurt of a negative or neutral if the item comes as described. They should get a positive, but with a low rating for shipping time. People can clearly see the low DSR, and aren't turned away by just the feedback itself. A person will see a negative and be completely turned away without even knowing the reason.

Now we're going to see sellers bitching about an increase in neutral/negative feedbacks, and will be blaming ebay for it (should this tidbit about feedback removal hit the large scale).

Whats wrong with waiting a week before the seller ships a card? Not everyone goes to the post office every day, and sometimes buyers take a week to pay. The seller puts in their auction how many days they wait until shipping, because if an item is paid for on a sunday, and if the seller cant get away during the week and has to wait until saturday to ship....that's 6 days. would you be someone that wouldn't give 5 stars for shipping time?

If they state how many days they wait until they ship, or states a specific day of the week, that's a different story. When it says "Handling Time: 1 day" or "2 days" and it takes them over a week, you're darn right I'll go low on the DSRs.[/quote:2uyqg4qk]

Well, that being the case, i think all sellers should put they will ship within 7 days, and if they ship sooner great...
buyers should leave 5 stars or not play the star game at all in my opinion, unless they are willing to give neutral or negative fb as well...it's like buyers have an undeserved control in the fb process. I block bidders that i know play low dsr control game. If they don't have balls to say something in the feedback, they should keep their stars to themselves.