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Shorted 15 autos in a Topps Chrome case - now what?

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predatorkj

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That wasn't my point - I just have an interest in what was pulled.

Lets all be honest... if a 1/1 Babe Ruth cut auto was pulled, I don't think this thread would of been created, period.

Good hypothetical though ::facepalm::

So if he got a really good case hit he should just deal with the other missing cards?
 

MansGame

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So if he got a really good case hit he should just deal with the other missing cards?
I'm not saying what he "should" do but rather what he probably would of done. Let's face it, if he would of hit a 1/1 Babe Ruth cut card, I highly doubt he would of been all upset and freaking out and going postal with a thread and letters and all this jazz with Topps about missing some 15 autos. I know I would of just kept moving but maybe everyone else would of just wasted all this energy, even though you got a hit of a lifetime.

To everyone their own I guess.
 

MansGame

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At the end of the day, the OP'er is going to get screwed. He can piss and moan all he wants but he will be lucky to get anything from Topps because they can't even make things right with people who have IOU's from the company eeeeeeerrrrrrrrrrr redemption's... so to think he is going to just sneak to the front of the line and they're somehow going to make this right (replacement value on random items or hits), I'm sorry but you're crazy.

In the end, it sucks... it really does. I'd be pissed if I were in his shoes but if I would of pulled a Babe Ruth 1/1 cut, I would be happier than hell personally.
 

predatorkj

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Well look, anyone would be happy with a Ruth cut auto. But someone like me, I hardly bust hobby wax anymore and have never done a whole case at once. I know once topps sells their stuff to distributors or shops, they feel their job is done pretty much and they've made their money. So I feel that's why there is this lackadaisical attitude towards redemptions and hits(albeit the missing hits are also taken with a grain of salt thanks to greedy liars). But as a customer, you drop $600, $700, or even a grand on a product, you are spending a lot of money for that companies product and you should at the least expect what is guaranteed. I know a grand isn't a boatload of money to topps but it is to a lot of collectors and sellers.

Me, if I decide to be gracious enough to buy several hundred dollars or close to a grand of your products, instead of going on eBay and just buying singles or collecting cards from other manufactures, I expect you to appreciate that and make sure I'm getting a good product. Just like I do with any other product on the market no matter the market. Forgiving that and not holding them to it would be like buying a truck and someone saying even though it doesn't run I should be happy with the nice rims or the good stereo system. And then if the dealership does decide to right the wrong, I shouldn't get a crappy motor as a replacement and them telling me at least it runs now.

This dude spent good money, you robbed him of the chance to get good pulls, at least send him a couple of decent knowable autos and then mix in a few so so names. IMO, that would be fair. I'm not talking Puig 1/1 stuff. But even some vets would do the trick.
 

rsmath

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If it was not a machine error this may be possible. But in order to do what you suggest it would cost a lot of cash to reform these machines which would track what card went were.

they should have batch or control numbers at the pack level. Someone claims a box missed a card, take the box code and pack codes and see if the packs came from that box or if someone is pulling a scam by getting up a box from the trash and using pack wrappers from various purchases made that came from different boxes/sources.

the printer of the pack wrappers probably has some way to put a random code on the wrapper during the wrapper process so it should only cost topps through their contractor to make a record of what pack numbers went into which boxes at packout.
 

nyc3

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they should have batch or control numbers at the pack level. Someone claims a box missed a card, take the box code and pack codes and see if the packs came from that box or if someone is pulling a scam by getting up a box from the trash and using pack wrappers from various purchases made that came from different boxes/sources.

the printer of the pack wrappers probably has some way to put a random code on the wrapper during the wrapper process so it should only cost topps through their contractor to make a record of what pack numbers went into which boxes at packout.

+1
 

gpenko826

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I'm not saying what he "should" do but rather what he probably would of done. Let's face it, if he would of hit a 1/1 Babe Ruth cut card, I highly doubt he would of been all upset and freaking out and going postal with a thread and letters and all this jazz with Topps about missing some 15 autos. I know I would of just kept moving but maybe everyone else would of just wasted all this energy, even though you got a hit of a lifetime.

To everyone their own I guess.

Ummm... What? Where have I "gone postal"? exactly? I really appreciate your incorrect and frankly insulting insinuations, but you're quite wrong. I don't care what I got in the case, I'm upset that I didn't get what I paid for an what was advertised. If you order a 3 course dinner at a restaurant an only get one course, you wouldn't complain as long as the one course you get was really tasty?

A bad break is one thing - I've had enough of those in my lifetime, and it's part of the game. It's part of the risk you take when buying a pack, a box, or a case. This is a case of someone screwing up and not giving a customer what they paid for. Why you have a problem with this is beyond me....
 

bongo870

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Ummm... What? Where have I "gone postal"? exactly? I really appreciate your incorrect and frankly insulting insinuations, but you're quite wrong. I don't care what I got in the case, I'm upset that I didn't get what I paid for an what was advertised. If you order a 3 course dinner at a restaurant an only get one course, you wouldn't complain as long as the one course you get was really tasty?

A bad break is one thing - I've had enough of those in my lifetime, and it's part of the game. It's part of the risk you take when buying a pack, a box, or a case. This is a case of someone screwing up and not giving a customer what they paid for. Why you have a problem with this is beyond me....

I'm sure he was exaggerating because you said this when speaking to topps "When I asked what kind of replacement compensation I could expect, I was told "some autographs to replace the missing ones". I told them it was unacceptable given the sheer volume of missing autos and the lack of quality control in the case, and was told "we'll just put that in your email". To me and others you are saying you demanded more than what you were suppose to get because someone made a mistake. They told you they will replace the missing autos and you said you want more. Why? because they made a mistake?
Then you said this "(where I stated my case and politely asked for more than just 15 random base replacement autos)" why do you feel you should get more than what you were suppose to get? They told you they will replace what was missing and yet you demanded more.
then you told them this "I emailed them back stating that I wasn't comfortable with them shipping me compensation without knowing what it was beforehand" all these together if I were topps I would put up a red flag. Thinking this guy is out to get them. Demanding what you will get.. demanding more than what you were suppose to get.. demanding a good replacement.. Sorry but to me that is a red flag someone is trying to get one over them (im not saying that's what you are doing) but everything people said here are there opinions and that's all. It is in no way personal at all...
 

BBCgalaxee

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You're due 15 autos which is 7 half boxes worth.

Whatever the odds state concerning color or Refractor over those many boxes should be included.

I don't have the odds but if blue autos are every 5 boxes. You should get one, etc.etc.

Sent from my HTCONE using Freedom Card Board mobile app
 

bongo870

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You're due 15 autos which is 7 half boxes worth.

Whatever the odds state concerning color or Refractor over those many boxes should be included.

I don't have the odds but if blue autos are every 5 boxes. You should get one, etc.etc.

Sent from my HTCONE using Freedom Card Board mobile app
exactly. But not more than what he was shorted beacuse someone screwed up.
 

predatorkj

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Hey, if more than half the case was missing autos, the case is shot. Them sending him the 15 crappiest autos they can manage is not adequate replacement. Him not wanting that is not him asking for more than he is owed. If topps wasn't the way they were, this wouldn't even be a concern. They can be suspicious all they want but if it was my case there'd be no way in hell I'd let them pull a fast one. Sorry a lot of folks don't feel that way. It's not the customers fault topps can't or won't put in place a way to stave off greedy liars. Someone who got screwed on a whole case, it's not their problem. It's topps'.
 

MansGame

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I'm sure he was exaggerating because you said this when speaking to topps "When I asked what kind of replacement compensation I could expect, I was told "some autographs to replace the missing ones". I told them it was unacceptable given the sheer volume of missing autos and the lack of quality control in the case, and was told "we'll just put that in your email". To me and others you are saying you demanded more than what you were suppose to get because someone made a mistake. They told you they will replace the missing autos and you said you want more. Why? because they made a mistake?
Then you said this "(where I stated my case and politely asked for more than just 15 random base replacement autos)" why do you feel you should get more than what you were suppose to get? They told you they will replace what was missing and yet you demanded more.
then you told them this "I emailed them back stating that I wasn't comfortable with them shipping me compensation without knowing what it was beforehand" all these together if I were topps I would put up a red flag. Thinking this guy is out to get them. Demanding what you will get.. demanding more than what you were suppose to get.. demanding a good replacement.. Sorry but to me that is a red flag someone is trying to get one over them (im not saying that's what you are doing) but everything people said here are there opinions and that's all. It is in no way personal at all...

I couldn't of said it better myself.
 

bongo870

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Hey, if more than half the case was missing autos, the case is shot. Them sending him the 15 crappiest autos they can manage is not adequate replacement. Him not wanting that is not him asking for more than he is owed. If topps wasn't the way they were, this wouldn't even be a concern. They can be suspicious all they want but if it was my case there'd be no way in hell I'd let them pull a fast one. Sorry a lot of folks don't feel that way. It's not the customers fault topps can't or won't put in place a way to stave off greedy liars. Someone who got screwed on a whole case, it's not their problem. It's topps'.

you miss the entire point. he did ask for more than what was missing when he said to topps "(where I stated my case and politely asked for more than just 15 random base replacement autos) " right there he asked for more than the 15 autos they owed him. I don't want to sound like a wise azz but that's what he sated.
Also where does it state that the autos will be worth tun's of money? and yes he got screwed and didn't get his autos but topps said they will send him 15 autos that he is owed. where does it say in the odds that autos will be worth a lot in value? Topps screwed up and is making it right by sending him the autos he is owed. but we cant pick and choose the autos if that's the case then everyone will say they were shorted...Topps could just turn around and say "oh well" but they are trying to help....
 

rum151man

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I still think they should at least send you 8 new boxes to cover the missing hits. & all the rest is a bonus for your troubles.
 

bongo870

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I still think they should at least send you 8 new boxes to cover the missing hits. & all the rest is a bonus for your troubles.
if you figure he may be one of thousands claiming things like this. if they did that they would go broke. lol :D
 

rum151man

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if you figure he may be one of thousands claiming things like this. if they did that they would go broke. lol :D

Then they should get their XXXX together to the point they know stuff like this couldn't happen. Pretty simple of you ask me.
 

bongo870

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Then they should get their XXXX together to the point they know stuff like this couldn't happen. Pretty simple of you ask me.

that will never happen when they own the entire market. That's why I cant believe they allow someone to do that. No competition so why should they care. MLB needs to crack down hard on them and allow donruss and Upper Deck to have there MLB licence back and have stronger rules for them...Topps just does not care....
 

nappyd

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This is probably a dumb question, but where do all these missing hits go????

Do they become extra hits in other boxes or are topps employees removing the hits intentionally aka stealing them???

Maybe the case is a Schrodinger's cat situation worked out, where if he'd opened this case at a different time the autos would've existed. Or if he'd never opened it the autos would've existed and not existed at the same time, yet by opening when he did they didn't exist

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MansGame

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This is Topps trolling this thread:

Stephen-Colbert-Popcorn.gif
 

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