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uniquebaseballcards

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Only to be out matched by the number of unprofessional buyers.

For those that don't know, the number one rule of business:
customeralwaysright-300x294.jpg
 

TBTwinsFan

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I don't sell on eBay, nor do I spend a lot of money on eBay so I am a little laid back when it comes to what bugs me.

1 - Purchases that have a handling time of more than 3 days, and then take 2 weeks to ship.

2- Auctions like the one below. I like to buy a card or two of local players, relatives of players I collect, etc. This is a card that I need. It's a $.50 card. Take a look at the shipping. No matter what I offer, the card is not going to be worth it, and it will more than likely be shipped in a PWE


http://www.ebay.com/itm/1989-Kenosh...0252182856?pt=US_Baseball&hash=item53e0b41148
 

markakis8

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It is $.18 extra. Is your market the homeless?

Sent from my VS840 4G using Sports Cards by Freedom Card Board.com

It's not .18 extra. It's anywhere from $0.59 to $1.20 extra for me. 80-85% of what I ship is either in a PWE or a first class bubble mailer for 90 cents or $1.10. And I ship out anywhere from 300-400 orders a week. So that would be an extra $300-400 a week, if not more, spent in shipping if I were to use DC on every order. Not to mention I wouldn't make any money on the cards I sell for $1-2, I would lose money. I offer free shipping and I always will (which I believe is another requirement for Power Sellers, not 100% sure on that though).

I really only sell base cards of recently released products but there were long time sellers that made a living selling base cards on ebay that simply chose to leave b/c they lost their power seller status due to the new DC rule. They had to pay more fees and it wasn't worth their time.

I stayed b/c I'm able to take the extra 2% hit in fees every month, even though it sucks. It's an extra $250 every month for me right now simply b/c I don't use DC.
 

P_Manning 18

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It's not .18 extra. It's anywhere from $0.59 to $1.20 extra for me. 80-85% of what I ship is either in a PWE or a first class bubble mailer for 90 cents or $1.10. And I ship out anywhere from 300-400 orders a week. So that would be an extra $300-400 a week, if not more, spent in shipping if I were to use DC on every order. Not to mention I wouldn't make any money on the cards I sell for $1-2, I would lose money. I offer free shipping and I always will (which I believe is another requirement for Power Sellers, not 100% sure on that though).

I really only sell base cards of recently released products but there were long time sellers that made a living selling base cards on ebay that simply chose to leave b/c they lost their power seller status due to the new DC rule. They had to pay more fees and it wasn't worth their time.

I stayed b/c I'm able to take the extra 2% hit in fees every month, even though it sucks. It's an extra $250 every month for me right now simply b/c I don't use DC.


I use PayPal shipping and its $1.64 to ship a mailer with Delivery Confirmation.

Only thing I hate about eBay is that my cards dont list themselves. I dont mind the fees because there is no way Id be able to sell my stuff without eBay.
 

markakis8

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I use PayPal shipping and its $1.64 to ship a mailer with Delivery Confirmation.

Only thing I hate about eBay is that my cards dont list themselves. I dont mind the fees because there is no way Id be able to sell my stuff without eBay.

I do too, for orders worth it to pay that much in shipping.

And I feel you on the listing part.
 

gmsieb

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there are no unprofessional buyers

So bidding and not paying is ok in your book?
Winning an auction and waiting 8 days to see if the case/card goes up or down before paying is ok?

I am both a buyer and seller on ebay. I see both sides. Every week, I buy items and pay for them. Every week, I sell items that are never paid for, yet those buyers continue to bid, win, and pay on others.
A buyer winning your auction and not paying, while bidding on mine and paying, is nothing but unprofessional. To say otherwise is a joke. Winning and auction and then not even having the courtesy to answer an email and explain why you can't pay is unprofessional. As is making the seller wait a full 8 days to be able to sell the item. Being professional would be at least letting the seller know, so the auction can be stopped and restarted.

Someone stated the old saying, the buyer is always right. Are these examples above, the actions of people who are in the right? Are fraudulent buyers right? No chance.
I had a friend in college that had a system of fraud set of with some retail stores. I wont get to into how, but he bought/returned stuff for profit. He was right?
That saying is very outdated and almost never backed up by policy, except maybe Costco. As a seller, the standard should be "Do the right thing", not the buyer is always right. I have backed this up with 15-16 years on ebay, with zero negs, I take care of my buyers. Cheap shipping, I cover insurance when needed and I take care of them, if/when I make a mistake and I have. We all do. But if the argument is being made that buyers are always right and also professional, this is nonsense. If the buyer was always right, all offers would be accepted. And anyone who uses ebay, knows that isn't the case.

As I stated, I am equal parts buyer/seller on ebay. I buy from many people on these boards. As a buyer, I have many less problems, than I do as a seller. In the last 2 years, and thousands spent, I have had one fraud attempt and 2 cards get lost. Ebay covered the fraud and the sellers and I worked together to get the lost by shipping/stolen card situation taken care of. However, as a seller, I continue to not be paid several times a month, without even 1 email to explain why. If all buyers were professional and right, why would fcb need an ebay bidders/sellers to block sticky?
 

gmsieb

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One of the biggest bs beliefs ever

+++

Right there with. The boss is always right. The wife is always right, Etc.
Fun to say, but hardly true. Just don't tell my wife I said so. Please.
 

rum151man

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The rulings with the buyer on 99.9% of all disputes even if your 110% in the right as a seller.
 

RogerMarisCollector61

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I've noticed lately that a lot of people don't even mention the condition of the card in the description which is frustrating.
 

BBCgalaxee

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Would you post this on the front door of your store... or are you just sayin'?

No, because if youve never done retail with the public, you think that statement is true.

Anyone I know who sells anything regularly knows the customer isn't always right.

I had a card returned because the buyer said the card was trimmed, she was totally sure of it. I knew for sure it wasn't. It came back a 9.5 & even then she wouldn't admit she was wrong.
 

383astro

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I hate it when I put a $1000 snipe on a $400 card just to make sure I win, but then it turns out someone else did the same thing. Damn! Just happened the other day on a card I wanted much more than any other card I have ever wanted before. If that makes any sense. lol. But I know thats my fault, not ebays.

I dont really have a complaint except that I have about $5K in cards sitting here I would like to sell but I am too scared I will lose them to scamming buyers.
 

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