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CollectorsCorner
Super Moderator
- Feb 13, 2009
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http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=260997153614
Sold this card^
Had it listed for a $24.99 BIN, buyer emailed me asking if I would take 20. So I lowered my BIN, buyer bought it and paid.
Few days later he messages me with this:
After looking at the card and I also had someone else look at it there is a small dent on the front of the card directly above the number two. I was wondering if you could give me a discount on this item. I want to keep this card for my collection. Can you let me know what you would like to do? Thank you Tom
I replied with:
I can offer you a full refund if you would like to ship the item back. Sorry that I did not notice the damage when I listed the item.
Followed up with this from the buyer:
I WOULD LIKE TO KEEP IT FOR MY COLLECTION BECAUSE I BEEN LOOKING FOR THIS RARE CARD FROM TWO YEARS OR MORE. I WAS HOPING YOU COULD WORK WITH ME ON THIS SO I DO NOT HAVE TO SEND IT BACK TO YOU. I DO NOT KNOW IF I WILL EVER FIND THIS RARE CARD AGAIN. THANK YOU TOM
I followed up with this, trying to be as professional as possible:
You are more than welcome to keep the card, it sounds like it is still in NM-MT condition. Not sure if it matters to you or not but I did lower the price from 25 to 20 at your request. Please let me know what you would like to do, I will try my best to help out.
That was the end of communication with him, he opened a dispute while bumping it up to a claim. This was well over a week ago, he shipped the card on the 7th and I got it today. What was in the package you ask?
2008 Upper Deck Timeline Gold #44 BV $2.50
Paypal saw it was delivered and refunded his money.
I have already called paypal and they have opened an appeal on the case so I don't think there is anything else I can do as of right now. Anyone had this happen to them before?
eBay member- packerssuperbowl122012
Sold this card^
Had it listed for a $24.99 BIN, buyer emailed me asking if I would take 20. So I lowered my BIN, buyer bought it and paid.
Few days later he messages me with this:
After looking at the card and I also had someone else look at it there is a small dent on the front of the card directly above the number two. I was wondering if you could give me a discount on this item. I want to keep this card for my collection. Can you let me know what you would like to do? Thank you Tom
I replied with:
I can offer you a full refund if you would like to ship the item back. Sorry that I did not notice the damage when I listed the item.
Followed up with this from the buyer:
I WOULD LIKE TO KEEP IT FOR MY COLLECTION BECAUSE I BEEN LOOKING FOR THIS RARE CARD FROM TWO YEARS OR MORE. I WAS HOPING YOU COULD WORK WITH ME ON THIS SO I DO NOT HAVE TO SEND IT BACK TO YOU. I DO NOT KNOW IF I WILL EVER FIND THIS RARE CARD AGAIN. THANK YOU TOM
I followed up with this, trying to be as professional as possible:
You are more than welcome to keep the card, it sounds like it is still in NM-MT condition. Not sure if it matters to you or not but I did lower the price from 25 to 20 at your request. Please let me know what you would like to do, I will try my best to help out.
That was the end of communication with him, he opened a dispute while bumping it up to a claim. This was well over a week ago, he shipped the card on the 7th and I got it today. What was in the package you ask?
2008 Upper Deck Timeline Gold #44 BV $2.50
Paypal saw it was delivered and refunded his money.
I have already called paypal and they have opened an appeal on the case so I don't think there is anything else I can do as of right now. Anyone had this happen to them before?
eBay member- packerssuperbowl122012