Am I in the wrong here?

[i43770]

I sold this item, 1994 Nabisco All-Star Autographs 3 Frank Robinson Auto [ebay:3u591iea]370450854100[/ebay:3u591iea] on November 2nd. It was paid for on the 6th and I mailed it the next business day.

Yesterday I received this message from the buyer: This listing says 3 autographs. I only received 1. Please explain. Thank you.

My reply was: I can only assume that you are referring to the 3 in the title between the set name and player name. That is in reference to the card number, not how many cards are being offered in the auction.

Buyer: Really? Show me on the front of the card, or the back of the card, or on the certificate of authenticity where any No. 3 appears. Explain why the No. 3 fails to appear on any of the 30 current listings for this same item, or upon any completed auctions for this item. Your posting was false, deceptive and misleading. Please respond.

Me: I can't answer to why other listings don't have a 3 in them since I didn't create those listings. As to it being 3 in the set, I received that information from Beckett.com (http://beta.beckett.com/item/4064138/Baseball-Sports-Card/Collection/1994-Nabisco-All-Star-Autographs-3-Frank-Robinson/?tab=Overview#tabContent). I'm not seeing how my title was false, deceptive or misleading. It went in this format; year, set, number, name, and attribute. Which is the format I use for all my auctions, but due to limitations on how many characters are allowed in a title, sometimes items need to be shortened or taken out, in this case it was the # sign.

Buyer: I am not satisfied with your explanation. I will communicate further over the weekend. If we cannot resolve the issue, we will presumably have to go through the dispute resolution procedure.

I understand it is only $12, but I don't feel like I did any wrong with the way I listed it. And there is another listing of this card that has 3 in the title, in the same place it is in my title, [ebay:3u591iea]250350676970[/ebay:3u591iea].

 

[Bob Loblaw]

I don't see the point of putting the #3 in your auction listing if the card # appears nowhere on the card.

While I think the buyer is being a bit of a douchenozzle in this particular situation, I can see his argument. You wrote "3" and "autographs" (with an S - plural) in the title.

While the picture shows one and thats what a logical person would expect to get, logical people don't buy cards on eBay.... we only seem to attract the crazies.

I'd simply ask him to send the card back, apologize for the miscommunication, and refund his money and resell.

 

[brouthercard]

Not a good idea to put 3 in the auction, another auction title specified #3, so you should refund and just relist with the revision.

 

[Adamsince1981]

Do you routinely put card numbers in the title? Why not put #3?

Honestly, only you know why you put it, but it wasn't needed, looks funny, and you clearly mis-lead one person. Although, they could have easily asked you if the auction was for 3 cards or 1.

The use of 3 seems fishy to me. I'll leave it at that.

 

[matfanofold]

Without trying to point blame, or tell you what to do, the buyer obviously did feel misled. So, as a reputable seller, what are you going to do?

 

[hofmichael]

Rule of thumb is if you have to ask if you are wrong then you are probrobly wrong.Is the stance you are taking worth the negative feedback?You will lose a Paypal dispute anyway so why not just refund him?

 

[daveyou]

nope, def. not and i wouldnt really think the auction was for 3x cards either but....

whatever happened to simply asking the seller a very quick question before bidding?...."hello, is this auction for 1 card pictured or 3 total as i am a bit confused by your discription. thank you"

however, as a seller, it's best to email him and apologize for any misunderstandings and to have him/her send the card back in which you will offer a full refund...

sorry to hear about this issue, bro...when you relist, hope you get higher $$ on it!

dave

 

[Sweetness]

Yes

 

[ROLLTIDE4LIFE]

Yeah. I'd say your wording is poor and could be misinterpreted.

 

[i43770]

Thanks for all the replies so far, that is exactly what I was looking for was other peoples opinions on the subject.

 

[justinmandawg]

ebay steps
step 1: drop pants
step 2: bend over
step 3: grab ankles

no matter what you put on ebay, anymore it seems a massive amount end in someone wanting a partial refund or a complete refund.

 

[Sean_C]

I don't think you did anything wrong or sketchy, but unfortunatly that matters little on eBay any longer. Can you please post the ID of the bidder? I'm sure that there are a few people here that would love to block that kind of an ****** from buying from them.

Sorry you have to deal with a situation like that.

 

[JzWand]

I dont think you were intentionally trying to mislead, but I could see how someone would think they are getting 3 autos.

The buyer with his aggressive stance is being a *****, but your best to tell him to mail back at which point you will refund him fully!

 

[TBTwinsFan]

When I read the OP, I expected to see a triple autograph card, or 3 autograph cards, as I am not familiar with the set. I think the buyer is over-reacting, but I don't see any need for #3 in the listing. I will say I have my times when I post things that I think other people will understand and sometimes they do, sometimes they can put it together, and sometimes they just plain don't.

I remember this in particular.

I was discussing over-produced cards. I said something like "My friend said 'he doesn't know anything about cards' and I said 'I don't tell you how to install subwoofers'"

Now it wasn't exactly that, and it was much more detailed. I figured that the reader should understand that I am talking to him, and saying "I don't tell you how to install subwoofers" would mean that he installs them. Just simple context clues.

It made perfect sense to me... and I know that me mentioning this won't make sense to 97% of this board, and they won't understand why I post it now.

About 5 minutes after, I sat reading comments like "Where do subwoofers come in?" and "Just foe him, he never makes any sence,"

Instead of not saying anything, I got my balls busted. Seems like it is happening to you.

What we both have to do is watch what we post. 99% of the board thinks the local highschool football team is out to get me because they mis-read a post. I have stopped explaining to them that it isn't the case... they may be joking, but I don't find it all that funny.

If I were you, I would do what the people here are saying... see if he will send the card back and refund him, re-list and sell.

 

[justinmandawg]

When I read the OP, I expected to see a triple autograph card, or 3 autograph cards, as I am not familiar with the set. I think the buyer is over-reacting, but I don't see any need for #3 in the listing. I will say I have my times when I post things that I think other people will understand and sometimes they do, sometimes they can put it together, and sometimes they just plain don't.

I remember this in particular.

I was discussing over-produced cards. I said something like "My friend said 'he doesn't know anything about cards' and I said 'I don't tell you how to install subwoofers'"

Now it wasn't exactly that, and it was much more detailed. I figured that the reader should understand that I am talking to him, and saying "I don't tell you how to install subwoofers" would mean that he installs them. Just simple context clues.

It made perfect sense to me... and I know that me mentioning this won't make sense to 97% of this board, and they won't understand why I post it now.

About 5 minutes after, I sat reading comments like "Where do subwoofers come in?" and "Just foe him, he never makes any sence,"

Instead of not saying anything, I got my balls busted. Seems like it is happening to you.

What we both have to do is watch what we post. 99% of the board thinks the local highschool football team is out to get me because they mis-read a post. I have stopped explaining to them that it isn't the case... they may be joking, but I don't find it all that funny.

If I were you, I would do what the people here are saying... see if he will send the card back and refund him, re-list and sell.

What the **** are you talking about?

 

[fkw]

Id reply back with these "3" words

"Send it back"

idiots are not worth the trouble, make him repackage the cards and drive to postoffice fill out paperwork (DC), and wait in line. Im sure he may shut up if he knows it will take this to get his $12 back...

Im so happy I dont have these penny pinching kooks scamming in PreWar , I can count on 1 hand the probs Ive had like this in last 10 years, its usually a modern card prob and most are kids IMO

 

[Hallsgator]

When I read the OP, I expected to see a triple autograph card, or 3 autograph cards, as I am not familiar with the set. I think the buyer is over-reacting, but I don't see any need for #3 in the listing. I will say I have my times when I post things that I think other people will understand and sometimes they do, sometimes they can put it together, and sometimes they just plain don't.

I remember this in particular.

I was discussing over-produced cards. I said something like "My friend said 'he doesn't know anything about cards' and I said 'I don't tell you how to install subwoofers'"

Now it wasn't exactly that, and it was much more detailed. I figured that the reader should understand that I am talking to him, and saying "I don't tell you how to install subwoofers" would mean that he installs them. Just simple context clues.

It made perfect sense to me... and I know that me mentioning this won't make sense to 97% of this board, and they won't understand why I post it now.

About 5 minutes after, I sat reading comments like "Where do subwoofers come in?" and "Just foe him, he never makes any sence,"

Instead of not saying anything, I got my balls busted. Seems like it is happening to you.

What we both have to do is watch what we post. 99% of the board thinks the local highschool football team is out to get me because they mis-read a post. I have stopped explaining to them that it isn't the case... they may be joking, but I don't find it all that funny.

If I were you, I would do what the people here are saying... see if he will send the card back and refund him, re-list and sell.

What you've just said is one of the most insanely idiotic things I have ever heard. At no point in your rambling, incoherent response were you even close to anything that could be considered a rational thought. Everyone in this room is now dumber for having listened to it. I award you no points, and may God have mercy on your soul.

 

[clarkfan]

If I was bidding on it, I would have realized the buyer was only getting 1 autograph, but the title was a little sketchy. You have to remember, most bidders on ebay are morons with either too little money or too much money, or are purposely looking for sellers to screw over. We, as sellers, can't fight it, just have to do whatever we can to curb it. If it happened to me, I'd reluctantly ask for the card back, give a full refund, relist it (a better way), sell it for $10 instead of $12, and move on. He's not gonna be happy until you either ship 2 more autographs to him or give him a full refund. At this point, politely ask for the card back, you'll lose the least amount in the end of it all. Sorry man.

 

[TBTwinsFan]

When I read the OP, I expected to see a triple autograph card, or 3 autograph cards, as I am not familiar with the set. I think the buyer is over-reacting, but I don't see any need for #3 in the listing. I will say I have my times when I post things that I think other people will understand and sometimes they do, sometimes they can put it together, and sometimes they just plain don't.

I remember this in particular.

I was discussing over-produced cards. I said something like "My friend said 'he doesn't know anything about cards' and I said 'I don't tell you how to install subwoofers'"

Now it wasn't exactly that, and it was much more detailed. I figured that the reader should understand that I am talking to him, and saying "I don't tell you how to install subwoofers" would mean that he installs them. Just simple context clues.

It made perfect sense to me... and I know that me mentioning this won't make sense to 97% of this board, and they won't understand why I post it now.

About 5 minutes after, I sat reading comments like "Where do subwoofers come in?" and "Just foe him, he never makes any sence,"

Instead of not saying anything, I got my balls busted. Seems like it is happening to you.

What we both have to do is watch what we post. 99% of the board thinks the local highschool football team is out to get me because they mis-read a post. I have stopped explaining to them that it isn't the case... they may be joking, but I don't find it all that funny.

If I were you, I would do what the people here are saying... see if he will send the card back and refund him, re-list and sell.

What the frack are you talking about?

Exactly my point.

It makes 100% sense to me, but, to others, it makes no sense

Just watch what you put in your listing and you will be fine. If you are selling only 1 thing, don't put S in your listing

 

[dannyboy19]

What the frack are you talking about?

:lol: thanked