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Online retailer NOT honoring BCDP Jumbo case purchases

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carlitoson

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What do you think about the people that just ordered boxes and not cases? I ordered 3 boxes and have not received an email...

~Your credit card will be automatically charged for an additional 18 boxes of hobby.
It's all good.~
 

MisterT

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I actually prefer to buy from Josh as well. So I am not trying to trash him.

I also don't see this as a Topps issue. They have done this before with Bowman Jumbo, so this is NOT new. Also, I guarantee you that these same retailers will have jumbo cases in stock when they release, trust me. I will also guarantee the price will be higher than what they sold them previously for.

I agree. I expect that he will have them (boxes, if not cases...although probably cases also) and the prices will be higher. I have heard of ratios before on the jumbos, but 6:1 seems pretty rough (I had heard 1:1, but I do not know that for a fact) - and I want to believe that he either did not know they would be this steep or he expected a lot more hobby cases to be ordered.
 

hail2thevictors

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I like Josh as well, but he is no rookie. He should have known better, and assumed Topps would do this. They will lose a ton of customers over this, without question.

Skrip, c'mon man.

How was Josh supposed to assume this would happen? Topps doing this is basically unheard of, isn't it?

Josh is as good as it gets in the business of selling boxes/cases. There isn't anyone better. This is flat out Topps fault, not Josh's, Blowout's, etc. What do you expect him to do? Fork over money to buy all these hobby cases that no one wants?

He did everything right-he let you know right away, was honest, and said you can get your deposit back ASAP. This is a case of Topps screwing people, not Josh.
 

ballerskrip

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Skrip, c'mon man.

How was Josh supposed to assume this would happen? Topps doing this is basically unheard of, isn't it?

Josh is as good as it gets in the business of selling boxes/cases. There isn't anyone better. This is flat out Topps fault, not Josh's, Blowout's, etc. What do you expect him to do? Fork over money to buy all these hobby cases that no one wants?

He did everything right-he let you know right away, was honest, and said you can get your deposit back ASAP. This is a case of Topps screwing people, not Josh.

Maybe they shouldn't pre-sell something without allocation? Makes sense, right? Also, Blowout IS honoring their pre-orders. I just can't feel bad for these companies when they are pre-selling 5-6 months before release. It is down right silly.
 

All In Cards

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we are all in the same boat. I am just waiting to hear from my distributors what their plans are.

I got the same email from Josh.
 

Jaypers

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Maybe they shouldn't pre-sell something without allocation? Makes sense, right? Also, Blowout IS honoring their pre-orders. I just can't feel bad for these companies when they are pre-selling 5-6 months before release. It is down right silly.

That's when Topps first released the preliminary info for BDP - a couple of days after the draft.
 

guzman4cy

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Maybe they shouldn't pre-sell something without allocation? Makes sense, right? Also, Blowout IS honoring their pre-orders. I just can't feel bad for these companies when they are pre-selling 5-6 months before release. It is down right silly.

I think you're spot on. The biggest thing about the issue is that Blowout is honoring the pre-orders. Atlanta should try to figure a more reasonable solution than refund everyones money. Atlanta most likely has sold some hobby cases, and will most like sell additional cases before release (in 2 months), the jumbo cases they are allocated from these sales should go to those that purchased pre-sale (so none would be for sale on the site until all pre-orders are filled). For those that cannot have orders filled, they should offer an incentive for a future purchase (sorry for the mistake, here is a coupon on us, thanks for being a loyal customer).

Everyone seems to have good words about Josh, maybe he sent the e-mail panicking on the situation. Hopefully he is able to come up with a better solution so it doesn't cost him future success.
 

cgilmo

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I think you're spot on. The biggest thing about the issue is that Blowout is honoring the pre-orders. Atlanta should try to figure a more reasonable solution than refund everyones money. Atlanta most likely has sold some hobby cases, and will most like sell additional cases before release (in 2 months), the jumbo cases they are allocated from these sales should go to those that purchased pre-sale (so none would be for sale on the site until all pre-orders are filled). For those that cannot have orders filled, they should offer an incentive for a future purchase (sorry for the mistake, here is a coupon on us, thanks for being a loyal customer).

Everyone seems to have good words about Josh, maybe he sent the e-mail panicking on the situation. Hopefully he is able to come up with a better solution so it doesn't cost him future success.

If the bolded were true, they wouldn't sell any more cases at all.

I don't know how blowout is honoring the sales.
 

guzman4cy

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I don't know how blowout is honoring the sales.

I was wondering about this as well, it'd take A LOT of finances just to take on the risk of assuring their buyers of the purchase.

Maybe they're ok with taking a loss here, just to get more buyers for future products?
 

matfanofold

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I have no vested interest here, but Atalanta Sports Cards has been a good egg for as long as I can remember. It is unfortunate but situations like this do arise and as a business trying to keep the lights on, sometimes you have to do things you wish you did'nt. Having said that, and pulling from years of experience as a opperations sales manager of the entire north east in my respective field, any time you pre-sell something and are unable to completely accomidate the buyer, you offer some form of compemsation. Perhaps a discount on the next purchase, inventory credit(s), free merchandise, something to lessen the blow of not being able to honor an agreed upon deal. I would hope Atalanta Sports Cards does indeed take this approach with the customers who are unfortunate enough to have had their orders skewed because of this.. To simply say "It's Topps fault" is not entirely accurate, Topps did not ask or make Atalanta Sports Cards pre-sell anything and they should know the business well enough to anticipate and/or plan on such set backs. Right or wrong, this is how I see it. It's not the customers issue to worry or wonder if their order is going to be filled. The customer pre-orders what Atalanta Sports Cards is pre-selling. If for any reason the deal is broken then Atalanta Sports Cards should offer some form of compensation.
 

Pine Tar

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I think everything falls on topps here. And you guys holding the seller (Atlanta sports cards liable for this is-- bullXXXX are wrong) So they(topps knows the Jumbo will be a better value, but they still need to make the lower end regular cases. Thus knowing the Jumbo will move and always seems to do, they force (the Dealers) to take it in the ass and if you order, one jumbo you need to take 6 (yes XXXXing 6) of our not a great product in terms of ROI) and like it. Well the educated, buyer knows the better ROI is Jumbo and they order the XXXX out of that product. So the dealers place their orders thinking they are satisfying the masses. only to see they have a gun held to there heads and are told. You buy 1 you need 6 of the crap that would sit here (Topps distribution) anyway. And since your not ordering the regulars at a rate we(topps) would like to see. You need to do this or risk losing sales in the first place.


TOPPS NEEDS TO GET THEIR NUTS KICKED AND KICKED HARD. So others can get into the Baseball card business again. I hate MLB for giving them the exclusive rights in cornering the baseball card market.

Ok end of rant
 

hail2thevictors

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I have no vested interest here, but Atalanta Sports Cards has been a good egg for as long as I can remember. It is unfortunate but situations like this do arise and as a business trying to keep the lights on, sometimes you have to do things you wish you did'nt. Having said that, and pulling from years of experience as a opperations sales manager of the entire north east in my respective field, any time you pre-sell something and are unable to completely accomidate the buyer, you offer some form of compemsation. Perhaps a discount on the next purchase, inventory credit(s), free merchandise, something to lessen the blow of not being able to honor an agreed upon deal. I would hope Atalanta Sports Cards does indeed take this approach with the customers who are unfortunate enough to have had their orders skewed because of this.. To simply say "It's Topps fault" is not entirely accurate, Topps did not ask or make Atalanta Sports Cards pre-sell anything and they should know the business well enough to anticipate and/or plan on such set backs. Right or wrong, this is how I see it. It's not the customers issue to worry or wonder if their order is going to be filled. The customer pre-orders what Atalanta Sports Cards is pre-selling. If for any reason the deal is broken then Atalanta Sports Cards should offer some form of compensation.
Everyone is in agreement--Josh is a great guy in this industry. As good as it gets, to be honest.

What happened here is Topps dropped a bomb on companies like Josh. Why? Topps couldn't give a frack less about anything but their own interests. They passed the problem along to the guys like Josh, who are now responsible to make sure people are happy. Why on earth couldn't Topps tell companies like Josh this at the VERY BEGINNING?

IMO, and just my opinion, you guys are totally missing the point here. This reflects very poorly on Topps, because they were not up front and honest about this from the start. Topps is only out for their own good. I Can 100% assure you that is not the case with Josh. For a guy who does everything right, it's pretty sad to see people putting the blame on him in this thread. But, I guess people are so used to Topps screwing up it's become customary for them to expect this type of crap from Topps.
 

ballerskrip

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Everyone is in agreement--Josh is a great guy in this industry. As good as it gets, to be honest.

What happened here is Topps dropped a bomb on companies like Josh. Why? Topps couldn't give a frack less about anything but their own interests. They passed the problem along to the guys like Josh, who are now responsible to make sure people are happy. Why on earth couldn't Topps tell companies like Josh this at the VERY BEGINNING?

IMO, and just my opinion, you guys are totally missing the point here. This reflects very poorly on Topps, because they were not up front and honest about this from the start. Topps is only out for their own good. I Can 100% assure you that is not the case with Josh. For a guy who does everything right, it's pretty sad to see people putting the blame on him in this thread. But, I guess people are so used to Topps screwing up it's become customary for them to expect this type of crap from Topps.

So, Topps is responsible for Blowout and ATL for pre-selling? ummmm, NO, they aren't. That is the retailers choice, AND RISK to do so.

****Note, this is probably happening among other retailers as well. But again, Blowout, one of two main competitors are honoring their sales.
 

James52411

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Each wholesaler could make good on at least a portion of its pre-sales, even with the reduced allocation from Topps. Admittedly the wholesaler would lose out on profit since the jumbo boxes will obviously be much more valuable than they would be if the allocation was more generous, but that's the risk of doing pre-sales. The simple fact is that if Atlanta keeps a single box of jumbos while refusing to honor some or all of its pre-sale deals, then it is breaking its word to those customers for the purpose of making additional profit. The only way they are truly being fair to their pre-sale customers is if they sell 100% of their allocation to their pre-sale purchasers.
 

matfanofold

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Everyone is in agreement--Josh is a great guy in this industry. As good as it gets, to be honest.

What happened here is Topps dropped a bomb on companies like Josh. Why? Topps couldn't give a frack less about anything but their own interests. They passed the problem along to the guys like Josh, who are now responsible to make sure people are happy. Why on earth couldn't Topps tell companies like Josh this at the VERY BEGINNING?

IMO, and just my opinion, you guys are totally missing the point here. This reflects very poorly on Topps, because they were not up front and honest about this from the start. Topps is only out for their own good. I Can 100% assure you that is not the case with Josh. For a guy who does everything right, it's pretty sad to see people putting the blame on him in this thread. But, I guess people are so used to Topps screwing up it's become customary for them to expect this type of crap from Topps.


I agree with everything you have said, Topps is holding these companies hostage. But, and this is a big BUT, no one (including Topps) is asking or making ANYONE pre sell anything. Once you pre-sell something you do not have then you MUST assume some of the responsability if you can not complete the transaction. I know the way the industry works, many places NEED to pre-sell for several reasons, but at the end of the day they are taking orders, and in some cases money, for something they do not yet have themselvs. Granted, it is by no fault of their own they did not get enough to deliver but, and again, they were pre-selling something they did not have in hand to sell. As a customer, one should expect to be compensated for such things regardless of the situation that created the mess...
 

ballerskrip

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I think everything falls on topps here. And you guys holding the seller (Atlanta sports cards liable for this is-- bullXXXX are wrong) So they(topps knows the Jumbo will be a better value, but they still need to make the lower end regular cases. Thus knowing the Jumbo will move and always seems to do, they force (the Dealers) to take it in the ass and if you order, one jumbo you need to take 6 (yes XXXXing 6) of our not a great product in terms of ROI) and like it. Well the educated, buyer knows the better ROI is Jumbo and they order the XXXX out of that product. So the dealers place their orders thinking they are satisfying the masses. only to see they have a gun held to there heads and are told. You buy 1 you need 6 of the crap that would sit here (Topps distribution) anyway. And since your not ordering the regulars at a rate we(topps) would like to see. You need to do this or risk losing sales in the first place.


TOPPS NEEDS TO GET THEIR NUTS KICKED AND KICKED HARD. So others can get into the Baseball card business again. I hate MLB for giving them the exclusive rights in cornering the baseball card market.

Ok end of rant

Why would ANY company pre-sell something without having an allocation? Is it good business to do so? Topps isn't making anyone pre-sell these products. Risk vs Reward. Blame Topps all you want, but this is pointing out a major flaw among retailers.
 

Pine Tar

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I have no vested interest here, but Atalanta Sports Cards has been a good egg for as long as I can remember. It is unfortunate but situations like this do arise and as a business trying to keep the lights on, sometimes you have to do things you wish you did'nt. Having said that, and pulling from years of experience as a opperations sales manager of the entire north east in my respective field, any time you pre-sell something and are unable to completely accomidate the buyer, you offer some form of compemsation. Perhaps a discount on the next purchase, inventory credit(s), free merchandise, something to lessen the blow of not being able to honor an agreed upon deal. I would hope Atalanta Sports Cards does indeed take this approach with the customers who are unfortunate enough to have had their orders skewed because of this.. To simply say "It's Topps fault" is not entirely accurate, Topps did not ask or make Atalanta Sports Cards pre-sell anything and they should know the business well enough to anticipate and/or plan on such set backs. Right or wrong, this is how I see it. It's not the customers issue to worry or wonder if their order is going to be filled. The customer pre-orders what Atalanta Sports Cards is pre-selling. If for any reason the deal is broken then Atalanta Sports Cards should offer some form of compensation.

WRONG
They are not the on making the product only the distribution channel on which to get this out to the masses. So they did nothing wrong, this falls clearly the the product manufacture in this case (Topps). for not disclosing they needed to do this(atlantasportscards) in this case.
So you logic is, And again your way off base here.

I sell something, and then I can't meet you expectations of that product do to the manufacturer issues or (in this case un expected purchasing requirements) but you know I'm the middle man, you expect me to give you some kind of discount for something I have no control over! If so, "AND AGAIN" under you logic is, I then need to discount something I could sell you in the future thus lowering my profit margin and my ability to make money and continue to be "YOUR" avenue to obtain said products you would need in the future. Well awesome this then may and has put people out of business.

So if this is case everytime, the main manufacturer decided to screw the pooch here, then the little guy (atlantasportscards) gets the stick and should discount a future purchase and then take it the business ass........ if this were to be the case they will end as a business as we know it. Because I for one would not want to keep losing money just to make up for what i really have no control over................your logic is wonderful for sure.


Also
Matt the OP. Your out nothing here, only the fact you can't get what you were hoping to, but Topps screwed ASC thus you will not get what you want.
Chalk it up to you win some and you lose some. Since Topps Is the only player in the Baseball card business and can and will make their own rules.
 

Pine Tar

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Why would ANY company pre-sell something without having an allocation? Is it good business to do so? Topps isn't making anyone pre-sell these products. Risk vs Reward. Blame Topps all you want, but this is pointing out a major flaw among retailers.



Really?????? come on Matt :grouphug: your way off here IMO. But hey if you want to be the one
Crying+Baby+Natural+High+for+Some+Moms.jpg

So be it. :lol:
 

ballerskrip

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Richard,

Guess what, I didn't even order any. So, I also do not have a horse in this race. Just passing along information and giving my opinion. I guess in your theory, I should start selling the BCDP SOler superfractor on ebay. I am pre-selling it. If I don't pull it, I can blame Topps for not fulfilling their end of the bargain.

Topps isn't promising ATL or Blowout an allocation before they start to pre-sell. Meaning, they are jumping the damn gone to start bringing in cash flow and locking in buyers. Wouldn't it be prudent to pre-sell closer to release date? Avoid the risk? Have a confirmed allocation?
 

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