PSA is a piece of CRAP

[jdacunha]

So when you called and spoke with PSA/DNA what was their response?

they said it is their opinion and that's it. all they mailed me was a standard form letter with 10 possible reasons they thought it was fake. terrible service.

 

[Adamsince1981]

If I didn't know you got them in person, I'd say they were fake.

I managed a card shop for 5+ years and had to rely on my opinion many times. The Jeters and the B in the Harper would have given me concerns.

 

[NECpilgrims8]

Now that I stupidly read through this entire thread, I only have this to say:

[youtube:1303lwx0]http://www.youtube.com/watch?v=5hfYJsQAhl0[/youtube:1303lwx0]

 

[Adamsince1981]

Now that I stupidly read through this entire thread, I only have this to say:

[youtube:lapshqnr]http://www.youtube.com/watch?v=5hfYJsQAhl0[/youtube:lapshqnr]

That's a little too harsh. Put yourself in his shoes. Hes simply irritated and he expected more.

 

[NECpilgrims8]

Now that I stupidly read through this entire thread, I only have this to say:

[youtube:3mlhmoms]http://www.youtube.com/watch?v=5hfYJsQAhl0[/youtube:3mlhmoms]

That's a little too harsh. Put yourself in his shoes. Hes simply irritated and he expected more.

I was joking. Nothing more than trying to lighten the mood.

Some stances in this thread have been much harsher than a Billy Madison reference.

 

[hofautos]

Just email joe orlando and explain the situation.
You may as well try doing it that way first....I have twice had a problem with PSA, and took that approach with satisfactory results.

 

[Adamsince1981]

Now that I stupidly read through this entire thread, I only have this to say:

[youtube:3w4bc4iq]http://www.youtube.com/watch?v=5hfYJsQAhl0[/youtube:3w4bc4iq]

That's a little too harsh. Put yourself in his shoes. Hes simply irritated and he expected more.

I was joking. Nothing more than trying to lighten the mood.

Some stances in this thread have been much harsher than a Billy Madison reference.

I agree. Opinions have been very harsh. I feel bad for the OP because he figured this was simply a formality.


My lawn guys killed 2 bushes and a maple, if he tells me on Monday that "in his opinion" he used the correct product, I'll probably knock him out, curb him, and mail him to China(Just Kidding, there a class action lawsuit so I get to be Mr. Friendly).

 

[subpop77]

So when you called and spoke with PSA/DNA what was their response?

they said it is their opinion and that's it. all they mailed me was a standard form letter with 10 possible reasons they thought it was fake. terrible service.

:?: So them not siding with you makes for terrible service? You asked for there opinion and they gave there opinion lesson learned move on at least you still have the autos and you know they are real. Good luck in future endevours and make sure you read the small print next time

 

[championMan]

How much did the OP pay for each auto opinion?

 

[predatorkj]

My experience with PSA is you only send in easy autographs because they have a hard time with the more difficult ones. JSA is excellent when it comes to the difficult ones.

I've seen more questionable stuff come up that was JSA. Now do I believe they purposefully authenticate stuff that isn't legit? No. I think they do their best. But you got guys who set up at shows and you know who I stay away from? People with anything Tristar or JSA. Tristar IMO, is only trustworthy if you get it directly from them and JSA...I've seen too much stuff on Bagwell alone I don't trust. IMO, I think most sellers realize they'd get an easier sell if they stick with PSA so if you have a bunch of JSA or Tristar stuff, I'm, for my own saftey, going to assume there is a reason. Even if there isn't one. I'd just as soon stay away.


As far as those autos, I'd say they look spot on. Not sure why they got turned down. But I am pretty sure that half the time when you get a rush job at a stadium, it's going to be hell to get it authenticated. That's why I don't travel that road...

 

[19braves77]

Even if you passed those thru PSA, there not going to get you a great return. If am buying a Jeter, am not buying a side panel ball. Your better off just keeping them.

 

[sbfinley]

As previous posters stated, send an email to Joe Orlando (For the head of a company he is actually quite easy to get in touch with and very courteous when you do so) and provide the evidence that you have to prove that they were IP autos. I would strongly suggest NOT to approach him or anyone else within the company in the manner in which you posted. Stating that a company is a "piece of crap" and "sucks" is not typically the best way to mediate a difference with them. Third party grading is subjective and fallible, which is why PSA/DNA letters contain the language "In our opinion" rather than "With 100% certainty."

I will let you know that if you attempt to challenge or dispute your charges to PSA you will not win. PSA is a major company and I am sure that you are not the first nor the last person to disagree with their opinion. For that reason, PSA-SGC-BCG and any other TPG worth salt will protect themselves with the proper legal language. However, a polite email to PSA will likely to get you much farther. E.g. Possibly designating your autos as inconclusive instead of fake which allots you vouchers for the cost of your submission.

Good luck with your issue and happy collecting.

 

[Krom]

I would strongly suggest NOT to approach him or anyone else within the company in the manner in which you posted. Stating that a company is a "piece of crap" and "sucks" is not typically the best way to mediate a difference with them.

Isn't the op the guy who said he wishes Haper's career would fail because he couldn't get an ip ball at the time??
Edit - Yes he is.

Harper is a *****.

@ Lakewood
Friday: Leaves from the home team's clubhouse, gets into a pick-up truck that drives him to the team bus. All this happening while 75 or so fans were waiting in front of the visitors clubhouse, this happened right behind out backs and we all waited another 30-45 minutes until the bus filled up and left. One of the fan's in front of the clubhouse was in a wheelchair without legs and he said he was denied at the team's hotel and when they arrived on a bus.

Sunday: About 20-25 fans outside the clubhouse, he just walks right out...says "I'm not signing." Walks into some crappy Chevy and leaves.

Monday: Same crowd as Sunday and the same "I'm not signing" crap.

I am sorry guys but this guy just seems to have an arrogance like his is the sh*t. He has a LONG way to go before being on a level where he has to ignore fans all the time.

I personally hope he fails.

Karma.

 

[RiceLynnEvans75]

As previous posters stated, send an email to Joe Orlando (For the head of a company he is actually quite easy to get in touch with and very courteous when you do so) and provide the evidence that you have to prove that they were IP autos. I would strongly suggest NOT to approach him or anyone else within the company in the manner in which you posted. Stating that a company is a "piece of crap" and "sucks" is not typically the best way to mediate a difference with them. Third party grading is subjective and fallible, which is why PSA/DNA letters contain the language "In our opinion" rather than "With 100% certainty."

I will let you know that if you attempt to challenge or dispute your charges to PSA you will not win. PSA is a major company and I am sure that you are not the first nor the last person to disagree with their opinion. For that reason, PSA-SGC-BCG and any other TPG worth salt will protect themselves with the proper legal language. However, a polite email to PSA will likely to get you much farther. E.g. Possibly designating your autos as inconclusive instead of fake which allots you vouchers for the cost of your submission.

Good luck with your issue and happy collecting.

Completely agree with this post and I think the keys are to be courteous and have evidence. I'm sure PSA gets lots of people saying "But I got this in person!". Well, that's great but how does PSA really know that? Would you automatically believe someone who is selling something on ebay and says they got an autograph in person with no proof or evidence?

Let everyone know how it pans out and good luck!

 

[smapdi]

In re the Jeters the OP posted, comparing them to the one on eBay. It looks like Jeter's sig is composed of a D then some number of small circles under four large circles. Yours show six small circles while the certified one shows 7. Perhaps that is the problem they zeroed in on. That's a common problem when people stop using letters and start using effectively a symbol for their sig. Good luck pleading your case to Orlando, but I think you're out of luck there.

 

[autocut]

I think the "questionable" is a cop out. ALL autographs are questionable if you didn't see the person signing it.I think that should be eliminated. Either make it authentic or likely not authentic.

 

[gogosox40]

So when a item comes back authentic from PSA/DNA they put their permanent DNA marker on it. But if a itemcomes back questionable or fake do they put a different marker on it in case you want to re-submit it later on or send to another company?

Basically if i send something in and it comes back not authentic is my item ruined for life?

 

[/10]

I know they might need to market themselves as the end-all opinion, but I wish they would show some more humility and understand that they are prone to lots of false positives and false negatives. I would prefer "Likely Authentic" and "Unable to verify" or something similar for sent in items. Only if they are there in person should they be so confident as to say "Authentic". "Unable to verify" or something similar would be useful because while there is doubt, in many cases they can't know. In these types of situations, they can't truly know. And it's not like they're in the business of slabbing things that say "FAKE" on them. Even if they did, it's not like the case isn't often circumvented and resubmitted elsewhere or sold raw.

My point here is that a little humility would be a bit more honest and ultimately good for the hobby, I think. I'd appreciate PSA's opinion more, personally.

 

[Jastermereel]

Sort of derailing the point of the thread, but all that legalese you sign on your submission form means NOTHING to your credit card (other than the fact you signed for the service). All that legal jargon is for litigation purposes if you needed to battle PSA through the judicial system, not for chargebacks. Credit card companies have their own system and could care less what you signed, though the mere fact you did sign does hurt you. At the end of the day you are the customer to the credit card company, not PSA, so you have an advantage.

All that said, it would probably be pretty unethical to do a chargeback in this specific instance.

 

[RZimm11]

What would happen if everyone who got an item rejected did a chargeback? What would stop the next guy from submitting a dozen items and getting their money back if not passed? I'm sure they are protected in some way, or else they wouldn't have been doing it this long.

Even if you have pictures of getting a ball signed with you in it, they could just argue it wasn't that particular ball. Pretty much all brand-new MLB balls look the same when bought, don't they?