PSA Sub - does PSA stand for Pretty Sucky Assistance?

[hofmichael]

PSA wanted all of the Fcb sub or none of it.

Makes sense.Still sucks though.

 

[matfanofold]

PSA wanted all of the Fcb sub or none of it.

This is a demand one makes when you have little interest in doing business with someone. You shoot out unreasonable terms that either work out overwhelmingly well in favor of the merchant or you dismiss the customer all together. As I stated earlier, it should be considereed a slap in the face (from what I am reading/understanding).

EDIT: I'd just like to add that I only know what was made available here to read. There may be more to the story or somethings taken out of context so I can only comment in a generally speaking mannor on what i have read. Having said that, and after giving it some more thought, this may be a case where PSA simply knows (thinks) that they will be getting the members business one way or another either way. Also, they may be banking on the notion that gilmore is unwilling to really burn any bridges with regards to not only the website but his store as well. Either way, I still feel it was a shady thing to do...

 

[hofmichael]

PSA wanted all of the Fcb sub or none of it.

This is a demand one makes when you have little interest in doing business with someone. You shoot out unreasonable terms that either work out overwhelmingly well in favor of the merchant or you dismiss the customer all together. As I stated earlier, it should be considereed a slap in the face (from what I am reading/understanding).

EDIT: I'd just like to add that I only know what was made available here to read. There may be more to the story or somethings taken out of context so I can only comment in a generally speaking mannor on what i have read. Having said that, and after giving it some more thought, this may be a case where PSA simply knows (thinks) that they will be getting the members business one way or another either way. Also, they may be banking on the notion that gilmore is unwilling to really burn any bridges with regards to not only the website but his store as well. Either way, I still feel it was a shady thing to do...

I don't see it as unreasonable at all.It my line of work things are done the same way.If you give us all your business your discount is greater.If not we will still give you a discount just not as great as what you could get had you chose to do all your business with us.

 

[cgilmo]

I do not view PSA's request as unreasonable.


But I view it as one that is impossible for this board to comply with.

 

[masonphillip]

I do not view PSA's request as unreasonable.


But I view it as one that is impossible for this board to comply with.

Agreed, the last 3 months of BGS subs have been near or above 450 cards each, so to scrap all that and start something new doesn't work for any of us.

 

[matfanofold]

Just to be clear here, if PSA is saying the only way they will honor a prior agreement is if you stop doing BGS subs and do all FCB subs in the future with them solely, then this is completely unreasonable to me. Both on the part that I believe it to be a unreasonable demand and also on the part of PSA to potentially lose business. But more so to the point I find it completely unreasonable not to honor a prior agreement without new strings attached.

This of course is only my opinion.

And mason, I think someone who wrote this:

I have two conclusions from this process. First, if I can avoid doing business with and/or buying and selling PSA cards in the future, I will....

Would think 'unreasonable' to be a mild...

 

[hofmichael]

I do not view PSA's request as unreasonable.


But I view it as one that is impossible for this board to comply with.

Agreed, the last 3 months of BGS subs have been near or above 450 cards each, so to scrap all that and start something new doesn't work for any of us.

I think that is completely understandable especially when the majority of this board is geared toward modern cards.

 

[Keyser Soze]

I do not view PSA's request as unreasonable.


But I view it as one that is impossible for this board to comply with.

Agreed, the last 3 months of BGS subs have been near or above 450 cards each, so to scrap all that and start something new doesn't work for any of us.

I think that is completely understandable especially when the majority of this board is geared toward modern cards.

Seems as though 1 company earned FCB's business, and the other thinks they are entitled to it and it should just be given to them. I think the right choice was made

 

[ThoseBackPages]

if anyone here thinks that PSA will miss FCB, that simply is not true.

the posting that 450 cards a month that are sent to BGS in a "group effort" here on FCB is supposed to impress PSA, it simply does not. If that number were 4,500 cards a month, then PSA might listen.

 

[RandomH]

Kinda shatty for PSA not to honor an agreement.

 

[jbhofmann]

if anyone here thinks that PSA will miss FCB, that simply is not true.

the posting that 450 cards a month that are sent to BGS in a "group effort" here on FCB is supposed to impress PSA, it simply does not. If that number were 4,500 cards a month, then PSA might listen.

That must be the reason they returned my 2 card submission.

Dear Mr. Hofmann,

You need to submit more than 4,500 cards at a time in order for us to me impressed.

Sincerely,

PSA

 

[chompsmcgee]

if anyone here thinks that PSA will miss FCB, that simply is not true.

the posting that 450 cards a month that are sent to BGS in a "group effort" here on FCB is supposed to impress PSA, it simply does not. If that number were 4,500 cards a month, then PSA might listen.

I don't feel that this is a sense of entitlement thing from the boards. It's not about saying to PSA, "oh you guys made a huge mistake by passing on our business". Rather, it's "hey PSA, any goodwill toward your company is now lost on a majority of FCB members". FCB is brimming with hardcore collectors who are truly the backbone of this hobby. For PSA to scoff at the same hobbyists who essentially make up their business is doing nothing but building more brand loyalty towards BGS.

I'm sure they won't cry about not getting the 450 subs we'd bring in per month, but from a business perspective I feel as if they fail to grasp what FCB actually represents.

That being said, people who only slab their cards with PSA will likely continue doing business with them. However, anyone on these boards who was on the fence about which company is better, will probably take their business to BGS in the future. This is all within the context of the cards they sub, as well. But even as our local slab guru Phil has admitted, some will now go out of their way to avoid PSA and that should speak volumes to their leaders.

 

[uniquebaseballcards]

I don't feel that this is a sense of entitlement thing from the boards. It's not about saying to PSA, "oh you guys made a huge mistake by passing on our business". Rather, it's "hey PSA, any goodwill toward your company is now lost on a majority of FCB members". FCB is brimming with hardcore collectors who are truly the backbone of this hobby. For PSA to scoff at the same hobbyists who essentially make up their business is doing nothing but building more brand loyalty towards BGS.

I'm sure they won't cry about not getting the 450 subs we'd bring in per month, but from a business perspective I feel as if they fail to grasp what FCB actually represents. ...

You do seem to say here that the board is entitled to something.

 

[jcmint]

This comes as no big sunrise. The customer service at psa has always sucked. Funny thing is bgs controls the modern card market and those cards will be vintage soon enough.

 

[Keyser Soze]

I don't feel that this is a sense of entitlement thing from the boards. It's not about saying to PSA, "oh you guys made a huge mistake by passing on our business". Rather, it's "hey PSA, any goodwill toward your company is now lost on a majority of FCB members". FCB is brimming with hardcore collectors who are truly the backbone of this hobby. For PSA to scoff at the same hobbyists who essentially make up their business is doing nothing but building more brand loyalty towards BGS.

I'm sure they won't cry about not getting the 450 subs we'd bring in per month, but from a business perspective I feel as if they fail to grasp what FCB actually represents. ...

You do seem to say here that the board is entitled to something.

The board is not entitled, but paying customers have every right to expect a company to provide the agreed upon service at the agreed upon rates that they put in writing.

 

[chompsmcgee]

I don't feel that this is a sense of entitlement thing from the boards. It's not about saying to PSA, "oh you guys made a huge mistake by passing on our business". Rather, it's "hey PSA, any goodwill toward your company is now lost on a majority of FCB members". FCB is brimming with hardcore collectors who are truly the backbone of this hobby. For PSA to scoff at the same hobbyists who essentially make up their business is doing nothing but building more brand loyalty towards BGS.

I'm sure they won't cry about not getting the 450 subs we'd bring in per month, but from a business perspective I feel as if they fail to grasp what FCB actually represents. ...

You do seem to say here that the board is entitled to something.

We're not entitled to be given any deals. If you interpreted something different my post you are likely missing the boat entirely.

 

[G $MONEY$]

if anyone here thinks that PSA will miss FCB, that simply is not true.

the posting that 450 cards a month that are sent to BGS in a "group effort" here on FCB is supposed to impress PSA, it simply does not. If that number were 4,500 cards a month, then PSA might listen.

That must be the reason they returned my 2 card submission.

Dear Mr. Hofmann,

You need to submit more than 4,500 cards at a time in order for us to me impressed.

Sincerely,

PSA

:lol: :lol: :lol: :lol: :lol:

 

[cgilmo]

Kinda shatty for PSA not to honor an agreement.

it isn't that simple

 

[muskiesfan]

Obviously they owe FCB nor it's members anything. It would have been nice for them to offer an affordable deal for members though.

The way I look at it, it could have potentially brought them new customers that they may not have had otherwise. I understand that PSA is not hurting for customers, but what company doesn't like inflating the bottom line?

Offering a discounted price to FCB would not have had any negative impact on them. It's not like they would have lost money, the opposite is true.

 

[jbhofmann]

Kinda shatty for PSA not to honor an agreement.

it isn't that simple

Sal: Hey boss I just landed us a client that can guarantee monthly submissions!
Joe Orlando: Hey Sal can you step into my office for a sec?
Sal: Sure boss, whats up?
Joe: Sal go ahead and shut that door.