suspended ebay account because i didn't purchase del. conf.?

[DaveH]

i sent a buyer his card. 2 weeks go by. nothing. he agrees to wait another week, and it doesn't come, so on july 4th weekend he sends me another message asking what we should do about it. i see the message but don't respond because i'm really not sure what to do. i forget about it and enjoy the weekend and on monday he is filing a strike against me [or whatever you call it].

i provide the ebay cs people with a pic of the receipt from the PO and they still give the buyer his money.
::

"
After reviewing your email, I understand that you have proof that you
sent the item to your buyer, yet he has not received the item. I know
this is a difficult situation to be in and I am sorry to hear that you
no longer have the item. I hope to be able to explain what our policy is
regarding tracking information.

I understand you have shipped this item to your customer, but at this
time we do not have tracking information that is verifiable online.
Thank you for submitting the receipt as proof that you shipped the item
out. We have no doubt in our mind that you shipped the item. However,
please keep in mind that sellers are responsible for ensuring that their
customers receive their items. [so they want us to hand-deliver things now?]

I hope you can understand that it would be unfair for us to overturn our
decision without first verifying that your customer has in fact received
the item. It is very possible that the item was held up at the post
office or was lost in shipping. Without tracking information, we have no
way of knowing for sure.

At this point, I recommend you contact the shipping carrier used and see
if they can provide any documentation showing this item was successfully
delivered. If they can provide you with official documentation
specifically showing delivery, please give us a call. We will have you
fax that information in to us for review. Please note that a shipping
receipt will not prove delivery - it will only prove that the item was
sent out. "

so i guess the moral of the story is to use deliv conf on everything and just jack my shipping up? my PO won't even let me buy regular deliv. conf. unless the thing is like an inch thick. pretty hard to do on a single card in a small mailer.
is there anything i can do?
i am tempted to just quit because this is stupid. if i provide proof that i sent it, that should be enough.

 

[phillyfan0417]

Using DC is the only way to do business on ebay, this shouldnt have been a new lesson...

 

[Krusin]

Use Pay-Pal shipping & add a styrafoam peanut to your package. Shipping is cheaper, DC is only .19 cents additional & you gotta have it. Once you use it a few times you'll kick yourself for not switching sooner, it's tooooo easy not to use. Print your lable on plain paper, cut it out, use packing tape to stick it to the mailer, don't tape over the bar code is the only no-no.

 

[RZimm11]

Using a bubble mailer, with a packing peanut or a folded piece of paper makes the mailer the required thickness.

That is pretty much the standard shipping method for sending cards.

And yes, using DC is the only thing Paypal will accept for proving delivery. And over $200 (I think), they require Signature Confirmation as well.

 

[TonyButlerStopSuckin]

And this is why I am a firm believer of using DC on absolutely anything I sell on Ebay, regardless of how big or small an item is. Ebay will rule against you every time if you don't use DC and there is just too much that can happen that its not worth the chance.

You can always just add packing peanuts or paper towels to get your Bubble Mailer to be thick enough or just do all your shipping with PayPal. DC is cheaper than the PO and you have to use it on everything you ship. Really not sure why people don't use PayPal shipping all the time when selling on Ebay.

 

[asmsportscards]

i always use paypal shipping but never the peanut what does that do i always just send in bubble mailer with card in team bag

 

[gt2590]

It's just easier to ship using PP labels. You save a lot on shipping too. It makes DC about 20 cents too.

To pad up a small mailer, I wrap card up in a plastic grocery bag, that adds the 1/2 in. you need. Plus, if you use PP shipping, you don't have to go in the PO, you can just drop it off in the box, it'll still fit. I've been doing that for years and never had a problem. Just make sure to attach the label well, and you should be good to go.

Good luck!

 

[Lancemountain]

That's terrible, sorry man.

I fold a few pieces of paper and stuff the small mailers up so the DC is fine. Then print the label myself. Its very cheap that way.

Good luck in the future.

 

[rebelpawn]

Paypal shipping is pretty good but I still bring it down to the post office and watch them scan it in. I've been burned by them by just printing off the label and dropping off. Make sure you see them scan it in a get a receipt proving it.

 

[DaveH]

It's just easier to ship using PP labels. You save a lot on shipping too. It makes DC about 20 cents too.

To pad up a small mailer, I wrap card up in a plastic grocery bag, that adds the 1/2 in. you need. Plus, if you use PP shipping, you don't have to go in the PO, you can just drop it off in the box, it'll still fit. I've been doing that for years and never had a problem. Just make sure to attach the label well, and you should be good to go.

Good luck!

ok i didn't know this. thanks.

doesn't PP charge fees for this? i seem to remember there was some reason why I didn't sign up for it when I first saw it, but it escapes me.

so, just so I have this right...

PP shipping method:
Pros:
--real cheap DC
--no PO trip
--leanient DC thickness

Cons:
--lots of tape use [?]
--scanning issues [?] [edited because i just saw rebelpawn's post. what happened rebel?

How does paypal know how much to charge? does the postal worker weigh it for them?

 

[Krusin]

i always use paypal shipping but never the peanut what does that do i always just send in bubble mailer with card in team bag

Every now & then you get a pissy attitude mailman that'll say it ain't up to spec & leave the package w/postage due or return it to sender. I didn't use a peanut for months then suddenly had 2 packages returned & one left w/postage due, lucky for me my buyers unstood the snafu & I'm still 100% on feedback soon to reach 1700. To avoide the hassle I started adding the peanut, no probs since.

 

[RZimm11]

i always use paypal shipping but never the peanut what does that do i always just send in bubble mailer with card in team bag

The reason is:

The official rule of the Post Office for shipping First Class Mail is that the package has to be 3/4 inches thick. Normally a bubble mailer with a card or 2 isn't that thick, so people add something like a peanut or paper (since they weigh next to nothing) to thicken up the package.

A lot of the time, you can get away with not worrying about it, but you will eventually run into a Post Office employee who will actually measure the thing. If they do, and it isn't thick enough, it will be bumped up to Priority Mail pricing, and they will deliver it Postage Due to the buyer. They you'll have a whole 'nother problem when you get an angry email from your buyer!

 

[Krusin]

Paypal shipping is pretty good but I still bring it down to the post office and watch them scan it in. I've been burned by them by just printing off the label and dropping off. Make sure you see them scan it in a get a receipt proving it.

I carry mine to the po but just drop it in the slot, not gonna wait in line that's why i swapped to thier service.

 

[rebelpawn]

It's just easier to ship using PP labels. You save a lot on shipping too. It makes DC about 20 cents too.

To pad up a small mailer, I wrap card up in a plastic grocery bag, that adds the 1/2 in. you need. Plus, if you use PP shipping, you don't have to go in the PO, you can just drop it off in the box, it'll still fit. I've been doing that for years and never had a problem. Just make sure to attach the label well, and you should be good to go.

Good luck!

ok i didn't know this. thanks.

doesn't PP charge fees for this? i seem to remember there was some reason why I didn't sign up for it when I first saw it, but it escapes me.

so, just so I have this right...

PP shipping method:
Pros:
--real cheap DC
--no PO trip
--leanient DC thickness

Cons:
--lots of tape use [?]
--scanning issues [?] [edited because i just saw rebelpawn's post. what happened rebel?

How does paypal know how much to charge? does the postal worker weigh it for them?

Long story short, I used the Paypal shipping thingy on a $300 card that I sold. Purchased signature confirmation, printed out the label and dropped the package off at the drop out front of the post office. It was never entered into the system and the buyer says it never made it. Got screwed big time.

 

[RZimm11]

It's just easier to ship using PP labels. You save a lot on shipping too. It makes DC about 20 cents too.

To pad up a small mailer, I wrap card up in a plastic grocery bag, that adds the 1/2 in. you need. Plus, if you use PP shipping, you don't have to go in the PO, you can just drop it off in the box, it'll still fit. I've been doing that for years and never had a problem. Just make sure to attach the label well, and you should be good to go.

Good luck!

ok i didn't know this. thanks.

doesn't PP charge fees for this? i seem to remember there was some reason why I didn't sign up for it when I first saw it, but it escapes me.

so, just so I have this right...

PP shipping method:
Pros:
--real cheap DC
--no PO trip
--leanient DC thickness

Cons:
--lots of tape use [?]
--scanning issues [?] [edited because i just saw rebelpawn's post. what happened rebel?

How does paypal know how much to charge? does the postal worker weigh it for them?

Technically, there is still the same thickness issue. The mailer still goes through the system, so PO employees still handle it. All it takes is one person in the chain to decide to check it, and you're screwed on thickness.

And as far as weight, you have to weigh it yourself at home. Most cards only weigh and ounce or 2 in a regular mailer. I normally put 3 ounces down just in case.

 

[DaveH]

It's just easier to ship using PP labels. You save a lot on shipping too. It makes DC about 20 cents too.

To pad up a small mailer, I wrap card up in a plastic grocery bag, that adds the 1/2 in. you need. Plus, if you use PP shipping, you don't have to go in the PO, you can just drop it off in the box, it'll still fit. I've been doing that for years and never had a problem. Just make sure to attach the label well, and you should be good to go.

Good luck!

ok i didn't know this. thanks.

doesn't PP charge fees for this? i seem to remember there was some reason why I didn't sign up for it when I first saw it, but it escapes me.

so, just so I have this right...

PP shipping method:
Pros:
--real cheap DC
--no PO trip
--leanient DC thickness

Cons:
--lots of tape use [?]
--scanning issues [?] [edited because i just saw rebelpawn's post. what happened rebel?

How does paypal know how much to charge? does the postal worker weigh it for them?

Technically, there is still the same thickness issue. The mailer still goes through the system, so PO employees still handle it. All it takes is one person in the chain to decide to check it, and you're screwed on thickness.

And as far as weight, you have to weigh it yourself at home. Most cards only weigh and ounce or 2 in a regular mailer. I normally put 3 ounces down just in case.

ah ok... thought about this after i posted... so now i have to buy a small scale or go over to this dealer kid's house? great

 

[gt2590]

It's just easier to ship using PP labels. You save a lot on shipping too. It makes DC about 20 cents too.

To pad up a small mailer, I wrap card up in a plastic grocery bag, that adds the 1/2 in. you need. Plus, if you use PP shipping, you don't have to go in the PO, you can just drop it off in the box, it'll still fit. I've been doing that for years and never had a problem. Just make sure to attach the label well, and you should be good to go.

Good luck!

ok i didn't know this. thanks.

doesn't PP charge fees for this? No, it's a direct price. I'm sure they get a cut from the PO but not from you.

so, just so I have this right...

PP shipping method:
Pros:
--real cheap DC
--no PO trip
--leanient DC thickness

Cons:
--lots of tape use [?]
--scanning issues [?] [edited because i just saw rebelpawn's post. what happened rebel?

How does paypal know how much to charge? does the postal worker weigh it for them? No, you enter the weight thru PP, usually 2 ounces and they figure out the charge. It's usually about $1.50 for all of it.

Hope that helps!

 

[DaveH]

thanks gt. guess i'll sign up.

is there a random ebay employee i can yell at before I "reimburse" them?

 

[Sean_C]

Agreed. It's not worth the chance. Just take 2 packing peanuts, put one on each side of the holder (or cardboard mailer and holder like I do), and you have no more worries, you have extra protection for your item, and your customer knows you took the extra effort.

There are no additional fees for using UPS Click and Ship via Paypal. Delivery confirmation is cheaper, as is insurance I belive. If you ever need to use Priority Mail to ship something out that way, D/C is free as well. You can either print up the labels on regular paper and tape them on (I wouldn't), or you can buy labels that work perfectly. The other day I posted a link to a deal for them on eBay (200 labels for $9.50 shipped). For me, it would be worth the $.0475 per sheet to not have to tape them.

S&H on a 2 oz package with D/C is $1.58. That should cover you for 2-3 normal cards (IE: not game used or super thick ones). You shouldn't have to raise your S&H charges to off-set the additional costs of D&C and shipping labels.

i always use paypal shipping but never the peanut what does that do i always just send in bubble mailer with card in team bag

The reason is:

The official rule of the Post Office for shipping First Class Mail is that the package has to be 3/4 inches thick. Normally a bubble mailer with a card or 2 isn't that thick, so people add something like a peanut or paper (since they weigh next to nothing) to thicken up the package.

A lot of the time, you can get away with not worrying about it, but you will eventually run into a Post Office employee who will actually measure the thing. If they do, and it isn't thick enough, it will be bumped up to Priority Mail pricing, and they will deliver it Postage Due to the buyer. They you'll have a whole 'nother problem when you get an angry email from your buyer!

 

[RZimm11]

It's just easier to ship using PP labels. You save a lot on shipping too. It makes DC about 20 cents too.

To pad up a small mailer, I wrap card up in a plastic grocery bag, that adds the 1/2 in. you need. Plus, if you use PP shipping, you don't have to go in the PO, you can just drop it off in the box, it'll still fit. I've been doing that for years and never had a problem. Just make sure to attach the label well, and you should be good to go.

Good luck!

ok i didn't know this. thanks.

doesn't PP charge fees for this? i seem to remember there was some reason why I didn't sign up for it when I first saw it, but it escapes me.

so, just so I have this right...

PP shipping method:
Pros:
--real cheap DC
--no PO trip
--leanient DC thickness

Cons:
--lots of tape use [?]
--scanning issues [?] [edited because i just saw rebelpawn's post. what happened rebel?

How does paypal know how much to charge? does the postal worker weigh it for them?

Technically, there is still the same thickness issue. The mailer still goes through the system, so PO employees still handle it. All it takes is one person in the chain to decide to check it, and you're screwed on thickness.

And as far as weight, you have to weigh it yourself at home. Most cards only weigh and ounce or 2 in a regular mailer. I normally put 3 ounces down just in case.

ah ok... thought about this after i posted... so now i have to buy a small scale or go over to this dealer kid's house? great

Depends on what you're selling.

Like the above poster said, 2 or 3 cards in a mailer with a peanut or 2 is about 2 ounces or so. I just put down 3 just in case it gets checked.

If you're only doing single card auctions, you shouldn't need a scale. However, if you plan on doing big lots or sets, maybe investing in a scale would be a good idea.