WOW Leaf Customer Service, Well Done

[IUjapander]

So I recently posted about my Family Guy box break, and noticed while scanning that I received a duplicate base card. I contacted Brian through this site, and about a week later I received not only the missing base card, but these two extras as well.

Refractor

I have to say this was the most painless experience I've ever had with a company. No foreign call centers to dial, no waiting on hold with Topps for hours only to be told to call back later. A direct line of communication with the owner (when do you think the last time was that Eisner actually looked at a baseball card, let alone talked to someone that collected them). It really doesn't get any better than this. Thank you very much Brian, and I hope that we will see a Season 6+ in the future!

 

[Leaf]

So I recently posted about my Family Guy box break, and noticed while scanning that I received a duplicate base card. I contacted Brian through this site, and about a week later I received not only the missing base card, but these two extras as well.

Refractor

I have to say this was the most painless experience I've ever had with a company. No foreign call centers to dial, no waiting on hold with Topps for hours only to be told to call back later. A direct line of communication with the owner (when do you think the last time was that Eisner actually looked at a baseball card, let alone talked to someone that collected them). It really doesn't get any better than this. Thank you very much Brian, and I hope that we will see a Season 6+ in the future!

I am a collector too. Just want to give collectors the service that I have wished companies would provide to me.
BG