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ASTROBURN
Active member
Kinda long... But I think its worth reading.
2 weeks ago I see this listing for a 97 Pinnacle gold coin.
http://www.ebay.com/itm/Jeff-Bagwel...EoqNvTdXz2fUw59LNEcKk%3D&orig_cvip=true&rt=nc
I am unsure of it really being gold or not, especially since the price is so low. But I figured maybe it will be one of those auctions that slips thru the cracks and its a steal. So I message the seller since his listing says to message him with any questions. I never get a response, and soon the end is near. I decide to take a chance and Bid on it.
Well, it arrived today, sealed in a plastic case with packing tape. Now that it is in my hands I can see that it is just the Brass Coin, and not the gold as listed. So I contact the seller:
Unsuccessful at removing the coin? Couldnt confirm if his listing was accurate? Geez. So I open it...
I wait a few minutes for a response, then I send this:
And then this comes in to my inbox...
I was shocked! This is definitely, to me, one of those "escalated quickly" type moments. So I sent one final response:
Now the question for the group is...
Neg Feedback? Ding the Item not as Described? Move on and do nothing?
What would you do?
2 weeks ago I see this listing for a 97 Pinnacle gold coin.
http://www.ebay.com/itm/Jeff-Bagwel...EoqNvTdXz2fUw59LNEcKk%3D&orig_cvip=true&rt=nc
I am unsure of it really being gold or not, especially since the price is so low. But I figured maybe it will be one of those auctions that slips thru the cracks and its a steal. So I message the seller since his listing says to message him with any questions. I never get a response, and soon the end is near. I decide to take a chance and Bid on it.
Well, it arrived today, sealed in a plastic case with packing tape. Now that it is in my hands I can see that it is just the Brass Coin, and not the gold as listed. So I contact the seller:
Dear fp2e,
I received my coin today, and I believe this is the base Brass coin, not the gold. You have sealed it with packing tape which i do not want to break, so that you dont think I am trying to switch out the coin.
I had originally messaged you while this listing was active asking if it was really the gold coin, to which you never responded. So I took a chance and bid on it.
My question for you is this - Do you remember if it said gold on the back or not? The gold coins say Gold Plate on them under the word Limited Edition.
Or do I have your permission to break your tape seal and check for myself?
- astrobag5
Dear astrobag5,
Feel free to open the case. I did not respond to your initial question because I was unsuccessful at removing the coin from the case I received it in. As a result, I could not definitely answer your original question.
-fp2e
- fp2e
Unsuccessful at removing the coin? Couldnt confirm if his listing was accurate? Geez. So I open it...
I wait a few minutes for a response, then I send this:
Dear fp2e,
So...
I too am a seller on ebay, and I know what an "Item not as described" return can do to a rating. That is one of the reasons why I didnt act like most buyers and flip out with a nasty return and a negative feedback before I even contacted you.
Obviously, I wish to have a refund. Since it was listed incorrectly, I am willing to mail it back, but at your expense.
Please let me know what you wish the next step to be.
- astrobag5
And then this comes in to my inbox...
Dear astrobag5,
Don t bother sending the item back. I ll issue a full refund. Next time, don t buy something if you are uncertain as to whether to purchase an item. Please do not buy any of my auctions ever again as I will personally cancel out all of your bids. Dealing with you has been nothing short of a hassle. I have sold a few hundred items on Ebay, and you re the only buyer who has requested an item be returned. By the way, my auctions state that all shipping for returns are to be paid by the buyer!
- fp2e
- fp2e
I was shocked! This is definitely, to me, one of those "escalated quickly" type moments. So I sent one final response:
Dear fp2e,
Frankly, I am stunned at your response.
I tried contacting you during the auction to which you never responded, even though in your listing it said to message with questions.
You listed it as gold, which it was not. If you are unsure of what your item is, then maybe you shouldnt be listing it.
I contacted you in a polite, fellow seller to fellow seller manner, and you consider it a hassle? I may be the only person you have sold to asking for a refund, but lets turn the tables here. Wouldnt you want a refund if the item you received was not the one listed?
And in case you did not know, if a buyer used ebays "item not as described" return, the return fees would be coming from your end.
You can block me if you wish, but I feel that I should not be slandered in this manner. Thank you for my refund, and I will not be purchasing anything else from you in the future.
- astrobag5
Now the question for the group is...
Neg Feedback? Ding the Item not as Described? Move on and do nothing?
What would you do?