etopps done?

[MadHandle11]

Eff you Topps, eff you!

Dear eTopps community,

We apologize for the confusion caused by our latest announcements and changes. We've come up with the following Q&As to help provide more transparency and we will furthermore work internally and with the community to enhance future communications.

If you still have any further questions, please feel free to contact our Consumer Relations team at [email protected] or 1 (800) 489-9149.


Why did you decide stop offering new eTopps cards?
This was not an easy decision. This business has been a part of Topps for over 10 years, and we have many loyal customers whose business we greatly appreciate. The reality is, over the past 10 years the site has become dated, and unfortunately, the business model has become unsustainable. Also, finding a vendor with the technological capabilities to print eTopps cards has become more and more difficult, and at the end of the day the business was not making money.

Do I have to take shipment of my cards?
Absolutely not. If you wish to take cards in-hand we will continue to offer shipment, while if you wish to keep cards in your portfolio, or “in port,” we do not currently plan to force them out and your credit card will not be charged for shipping and handling.

So you’re not going to automatically charge my credit card?
No, we are not going to charge your card for shipping and processing charges unless you specifically request delivery of your cards.

How long will my cards continue to stay in port?
As of today we will continue to hold cards in ports and offer shipping and processing services to those who wish to receive cards in-hand. We expect to continue this service in 2012. If we make any changes, all collectors will receive ample notice.
Why did you implement such a steep price increase on the cost to ship cards?
For approximately five years, we have not increased the shipping and handling charges while the actual costs of shipping, picking, packing, and packaging have risen significantly. To date, we have absorbed this cost, but it is no longer possible for us to do so.

If I have a lot of cards in my port, is there any discount available in shipping and processing cost?
We do understand that for some customers, the cost of shipping all or most of your cards would be significant at the current shipping and processing rates. For those that have a significant amount of cards in portfolio, we encourage you to contact our customer service team who will do best to work with you to get your cards in-hand as simply as possible.

I have many points, what can I do with them?
We do expect to continue our catalog. In fact, we are looking to enhance and improve the catalog offerings in the future, and look forward to providing a greater variety of options for our community to redeem points.

Will you offer a baseball game in 2012?
We will offer a fantasy baseball game in 2012, in an effort to reward those that have accumulated cards over the past years. We expect at least a 10-week fantasy game and our present plan is to allow 2008-2011 cards to be used.

Will you replace or build off of eTopps, or have a new eTopps like offering soon?
We are exploring many new digital platforms for the future. Some are similar to eTopps, some are unique and different. We don’t expect that any of our future products will directly build off of eTopps, but we are hopeful that these new digital offerings will appeal to our current eTopps community, and we sincerely hope you stay tuned for updates.

Can we continue to trade cards and sell cards via eBay?
We will continue to offer trading and selling of cards via eBay, and the eBay trading floor will not be affected at this time.

Righttttttttttttttt....

I just sold what was in my portfolio. I wanted some of the cards but just decided to wash my hands of the whole thing.

 

[rymflaherty]

For those that have ordered them in-hand, how do they ship them? I'm having trouble figuring out why they charge so much. It seems like you could fit at least 50 cards in a medium flat-rate box, which is $11 at the post office.

QFT. That again is my biggest question and what they failed to address.
You can even jack up that price, double it to $22 and it would seem reasonable compared to what they are charging.

The Topps redemption's I have gotten in the past are some of the worst packaged cards I've ever received, so it better not be that. Though I will say I won a Blank Back 1/1 from Topps off Ebay once (similar to an encapsulated ETopps card) and the packaging/shipping was insane and they did everything imaginable to protect the card.........I wonder if that is what they are doing with these? Then again with the amount of cards many have and need to have shipped, I don't think anyone would complain if it was a little less protection and to have them shipped bulk cheaper.

Seems they based the shipping fee's not on shipping, but the loss on shipping, storage, printing and anything else for ETopps over the years.

 

[koal]

yep, we have to pay for their mistakes

 

[r2d2]

I was able to have a 5 card order together.

Delivered by which means? USPS or UPS?

USPS

 

[Halonut]

Looks like they are going to make the 2011 cards afterall. Here is a proof they are selling via the vault...

I am just going to bite the bullet, sell everything but my Trouts and take delivery on em.

 

[George_Calfas]

Looks like they are going to make the 2011 cards afterall. Here is a proof they are selling via the vault...

I am just going to bite the bullet, sell everything but my Trouts and take delivery on em.

I just sold the one copy I had on ebay

 

[Halonut]

Looks like they are going to make the 2011 cards afterall. Here is a proof they are selling via the vault...

I am just going to bite the bullet, sell everything but my Trouts and take delivery on em.

I just sold the one copy I had on ebay

I have 4 each of his MiLB and MLB issues. I put my Lawrie, Pineda, Hellickson and 2010 Stanton on the bay. I am offering up my 2010 Strasburg for another MLB Trout. I know I am going to be taking it in the rear with the cost of S/H but they will be a PC item so I figured what the heck.

 

[Sweetness]

My etopps order just arrived. Topps charged me 9.90 and it cost them 2.24. Fubucking scam!

 

[Casebusters]

My etopps order just arrived. Topps charged me 9.90 and it cost them 2.24. Fubucking scam!

Maybe you can use your credit card to get your cards, then when you get your bill, dispute the charges...

 

[hoopster3977]

I sold everything in my porfolio today. I'm done, not dealing with shipping issues.

 

[George_Calfas]

FYI, I just sold off a bunch of eTopps and one of the buyers decided to post a 1-DSR shipping price for the $.01 that eTopps applies automatically.

 

[mwheeler27]

FYI, I just sold off a bunch of eTopps and one of the buyers decided to post a 1-DSR shipping price for the $.01 that eTopps applies automatically.

Wow...that's pretty low. That shouldn't have happened. However, I have purchased many eTopps cards on ebay, and most of the time it's free shipping. Once in a while I get charged a penny, but it's rare.

 

[TomMurry]

FYI, I just sold off a bunch of eTopps and one of the buyers decided to post a 1-DSR shipping price for the $.01 that eTopps applies automatically.

If you have any 2011 baseball ones left you want to get rid of, let me know

 

[ChasHawk]

can you change the shipping to free?

 

[George_Calfas]

can you change the shipping to free?

PLEASE NOTE: eBay now requires shipping information for all transactions. Even though eTopps users do not physically ship cards after an auction, all auctions are automatically assumed to be of an item that can be shipped, either at a cost or free. For the time being, users will see a shipping fee of $0.01 when trying to sell cards on eBay. This shipping fee will appear automatically when selling a card. The result is all auctions will now have an additional 1 cent cost, which will show up on the page listing category. Please note this is merely a short-term fix as we are still working with eBay to correct the current situation as it stands now.

 

[mwheeler27]

can you change the shipping to free?

Yes, but don't ask me how. I am not a seller of eTopps cards on eBay. I am a buyer.

I have purchased many eTopps cards over the past several days because of the cheap prices surrounding all the panic. Most sellers that I have won multiple auctions from have changed the shipping to "free" when sending me an invoice.

 

[P_Manning 18]

can you change the shipping to free?

PLEASE NOTE: eBay now requires shipping information for all transactions. Even though eTopps users do not physically ship cards after an auction, all auctions are automatically assumed to be of an item that can be shipped, either at a cost or free. For the time being, users will see a shipping fee of $0.01 when trying to sell cards on eBay. This shipping fee will appear automatically when selling a card. The result is all auctions will now have an additional 1 cent cost, which will show up on the page listing category. Please note this is merely a short-term fix as we are still working with eBay to correct the current situation as it stands now.

When you send the invoice it has a place for discounts..... just type in -0.01 and it takes off one penny so they pay the price of the auction and don't pay shipping.

Edit:

Make sure you type in the minus ( - ) or you will charge them another penny.

 

[AMAZIN HOF COLLECTOR]

Guess who's back, back again......

Attention Baseball Fans!

On Sale Friday, January 27, 2012:
Tommy Hanson Autographed eTopps cards!
Limited Quantity Tommy Hanson Autographed cards will be available on eTopps Friday, January 27, 2012 at 2:00 PM ET through Wednesday, February 01, 2012 at 3:00 AM ET.


Tommy Hanson 2009
Quantity: 97
Selling Price: $29.99


Act fast! Only a total of 97 Tommy Hanson 2009 autographed eTopps cards will be sold!

As a reminder for the on-sale Autographs:

* You can only use cards that exist in your portfolio; you cannot return previously delivered cards.

* All autographed eTopps cards will be encased and stickered.

* All cards will come with a Certificate of Authenticity (COA). Each COA will contain the sticker number that corresponds to the card that was autographed.

* Once the card has been signed and sealed, it will automatically be delivered to you (cards will not be held in eTopps portfolios).

* Limit 1 auto(s) per user account.

 

[Y4NK335]

THANKS TOPPS!!!

Seriously, pretty cool to see them continue the autographs. I wonder how often this will happen. If I had a Hanson in my portfolio I'd probably try for one.

 

[yrocks2001]

THANKS TOPPS!!!

Seriously, pretty cool to see them continue the autographs. I wonder how often this will happen. If I had a Hanson in my portfolio I'd probably try for one.

They aren't doing you any favors. Topps has had these signed for quite some time now and they are just trying to get rid of inventory.