PSA Sub - does PSA stand for Pretty Sucky Assistance?

[masonphillip]

http://freedomcardboard.com/?p=2344

 

[bear0555]

That sucks to hear but I'm thankful for the work you guys are constantly putting in. The monthly BGS group submission here has been such a blessing and I'm glad we have a strong relationship with them. Would have been nice to add PSA but without a group submission, grading with them won't even be an option for a lot of us.

 

[G $MONEY$]

That really sucks Phil for you and all our members who wanted in on the PSA sub. Like you mentioned, it just goes to show what a good deal we get from BGS.

Thanks for all the hard work you do every month getting these subs done for everyone here!

 

[All In Cards]

that just sucks

 

[saferseas]

Wow, that's pretty lame.

 

[jkeys]

Well...that sucks. Looks like I won't be using PSA in the near future.

 

[uniquebaseballcards]

THANKS PSA!!!

 

[MaineMule]

...well, that just sucks, since I only do PSA and was planning to put together a haul for a future sub.

Thanks for the efforts of those here at FCB.

 

[matchpenalty]

PSA won't like this bashing.

Contact Joe Orlando directly. Have heard he is good with emails or have George C work on it.

 

[ThoseBackPages]

well that does suck. Too bad BGS has no registry

 

[jbhofmann]

well that does suck. Too bad BGS has no registry

Niiiiiiiiiiiiiiii......wait, not nice.

 

[George_Calfas]

...

 

[TNP777]

I would certainly think JO would at least take a look at this.

 

[cgilmo]

Let me speak a bit on the side of PSA.


The deal we made was put into place at a time when they were seeking out such deals. Now apparently this is no longer the case, as other bulk submitters have had their deals modified as well. So even id we had of acted on our deal it would have been pulled when the changes came down.

If we had of submitted soon after the deal was struck and before our rep got the axe then all would have went well for a little while at least.

 

[AndruwHRJones]

Wish I wouldn't have taken the refractor I sent in out of the BGS 9 case now. I now would have to resubmit to BGS and not be guaranteed a 9 grade. I realize this is not any fault of anyone at FCB, just really sucks!

 

[alifaxwa2]

well that does suck. Too bad BGS has no registry

Yup, thats only real problem I have with BGS. And its a big enough problem for me, that I haven't started slabbing any new sets with them and won't until the registry issue is resolved. Cards for new sets will continue to stay raw or will go to PSA through other avenues.

 

[masonphillip]

Let me speak a bit on the side of PSA.


The deal we made was put into place at a time when they were seeking out such deals. Now apparently this is no longer the case, as other bulk submitters have had their deals modified as well. So even id we had of acted on our deal it would have been pulled when the changes came down.

If we had of submitted soon after the deal was struck and before our rep got the axe then all would have went well for a little while at least.

It's one of those things where I can understand them changing course on the business side but when something like this comes up, you have to go with the "hey, we'll do this just once for you since we did have one of our employees commit to it." As opposed to getting absolutely nothing from it.

 

[matfanofold]

I have to agree with masonphillip...

Recently I was promoted from branch manager to outside sales rep for the entire north east district of a rather large distribution facility. I had to re-establish relationships with existing customers and honor many agreements that were aranged prior to my taking over. Some of these arrangements were at cost(s) below what I would normally give. But as a reputable business and knowing full well the customers satisfaction equates to repeat business, I gladly upheld what they were expecting.

Point being, the only reason you dismiss potential sales/customers in situations like this is if you simply do not want their business. There is no getting around that fact. PSA knows fully what they are doing and has made the determination that the FCB business is not important enough to them to even care. It can not be looked at as anything but.... Even if the prior agreement meant they were not making anything due to rising costs of labor and raw materials, they still should have honored the agreement as is then worked out a new pricing structure.

The lack of interest in doing business with FCB and the apparent disrespect towards honoring there verbal and/or written agreement(s) disturbs me. I have seen many negative things put out about PSA but always taken it with a grain of salt chalking it up to simple, neglegable error(s). But in a situation like this it's clearly a statment they are making towards potential customers and how they feel about our business, and I take that personally. For most this may not be a big deal, but to me a lack of respect for customers and dishonoring ones deal is enough to make me look past PSA as a option from here on in. This includes new and on the secondary market.

 

[Keyser Soze]

I have to agree with masonphillip...

Recently I was promoted from branch manager to outside sales rep for the entire north east district of a rather large distribution facility. I had to re-establish relationships with existing customers and honor many agreements that were aranged prior to my taking over. Some of these arrangements were at cost(s) below what I would normally give. But as a reputable business and knowing full well the customers satisfaction equates to repeat business, I gladly upheld what they were expecting.

Point being, the only reason you dismiss potential sales/customers in situations like this is if you simply do not want their business. There is no getting around that fact. PSA knows fully what they are doing and has made the determination that the FCB business is not important enough to them to even care. It can not be looked at as anything but.... Even if the prior agreement meant they were not making anything due to rising costs of labor and raw materials, they still should have honored the agreement as is then worked out a new pricing structure.

The lack of interest in doing business with FCB and the apparent disrespect towards honoring there verbal and/or written agreement(s) disturbs me. I have seen many negative things put out about PSA but always taken it with a grain of salt chalking it up to simple, neglegable error(s). But in a situation like this it's clearly a statment they are making towards potential customers and how they feel about our business, and I take that personally. For most this may not be a big deal, but to me a lack of respect for customers and dishonoring ones deal is enough to make me look past PSA as a option from here on in. This includes new and on the secondary market.

Very well put. I know that I won't buy another PSA card, and I am glad that I've only used BGS over the past year, thanks to the FCB sub

 

[cgilmo]

PSA wanted all of the Fcb sub or none of it.