Another Ebay Question

lisu · Nov 30, 2009

I sold a card recently for around $5.00, and I offered free shipping. The buyer emailed me complaining about condition. I requested that he mail it back to me, and he demanded that I reimburse him for the shipping cost. Then I asked that he cut the card in half and then send me a scan, and then I would reimburse him. Is that unreasonable?

Sly · Nov 30, 2009

lisu said:
I sold a card recently for around $5.00, and I offered free shipping. The buyer emailed me complaining about condition. I requested that he mail it back to me, and he demanded that I reimburse him for the shipping cost. Then I asked that he cut the card in half and then send me a scan, and then I would reimburse him. Is that unreasonable?

When you list stuff, you should be able to put a return policy in your auctions and note that the buyer is responsible for return shipping. If people don't like it, tough...

And your response...not unreasonable. I like it.

LaneyB · Nov 30, 2009

If he opens a dispute about the condition, is one of the conditions of him getting his money back that he has to send the card back to you?

EricInCT · Nov 30, 2009

Glad I didn't start this thread :lol:

Can't he still leave negative feedback regardless?

gt2590 · Nov 30, 2009

:lol: :lol:

It's always the $10 and under sales that give you the headaches! BTW, good luck with the Whale of a sale!

lisu · Nov 30, 2009

gt2590 said:
:lol: :lol:

It's always the $10 and under sales that give you the headaches! BTW, good luck with the Whale of a sale!

I know - seriously.

I'm sure he can leave negative, but he also thought that I was being rude for asking him to destroy the card and getting recorded evidence of destroying it. lol.

Great Dealz Rob · Nov 30, 2009

If he opens a complaint with Paypal, they will tell him that it's the buyers responsibility to ship the card back to the seller.

1995BBRefractorGuy · Nov 30, 2009

Great Dealz Rob said:
If he opens a complaint with Paypal, they will tell him that it's the buyers responsibility to ship the card back to the seller.

yep, and that includes paying the dc. what you did was more than fair, why would he care out ripping up the card if you are willing to refund. technically, you could make him ship it back but to attempt to avoid the neg. you did the right thing.

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Another Ebay Question

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